Holfordnutrition Reviews 

681
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 92 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and effectiveness of the products, with many noting positive health impacts and improvements. People find the ordering process straightforward and efficient, often highlighting the ease of use and quick dispatch. Reviewers frequently commend the fast and reliable delivery service, with items arriving well-packaged and promptly. However, some customers also noted difficulties with the website, experiencing glitches when trying to place orders or finding it clunky. A few other people also felt that delivery could be unreliable, with instances of parcels being left exposed or arriving warm, raising concerns about product integrity.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many finding them effective and trustworthy for... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the speed and efficiency of... See more

Quality

Customers consistently note positive experiences with quality, praising the products as excellent and... See more

Service

People report positive experiences with service, often highlighting its reliability and efficiency. Reviewers... See more

Order

Consumers find the ordering process to be largely positive, describing it as quick, easy, and simple, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Following Patrick Holford and his food for the Brain research helps us manage our own health . We were talking a B complex but our homosystiene had still risen. Ordering from Holford nutrition was qui... See more

Company replied

Rated 5 out of 5 stars

Easy to order, quick dispatch and receipt. Ordered the Brain Upgrade pack and, so far, very happy with purchase. I'm over the first hurdle in that the capsules are easy to swallow. A comfortable size... See more

Company replied

Rated 5 out of 5 stars

A great company with excellent customer service. I've been using Holford Connect for years to control my homocysteine levels - this is, as far as I now, the only single product on the market to do thi... See more

Company replied

Rated 5 out of 5 stars

Quality of the product. Swift delivery. My loved one suffers from treatment resistant schizophrenia. Just using the recommended daily allowance of no blush niacin and omega I can see a difference in a... See more

Company replied


Company details


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4.6

Excellent

TrustScore 4.5 out of 5

681 reviews

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4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(681)

76 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Holford Direct

Holford Direct
It was really easy to find the products I needed and delivery was very quick.
An excellent experience. I will definitely order again.

January 5, 2025
Holfordnutrition logo

Reply from Holfordnutrition

Good Afternoon

Many thanks for leaving a five star review for our service. We really appreciate you taking the time to do this, and we are glad you are satisfied with the quick delivery and ordering experience.

If you have any questions or need any assistance, please don’t hesitate to get in touch. We are here to help.

Kind Regards

Customer Care

Rated 4 out of 5 stars

Prompt delivery

Prompt delivery. Products are often out of stock.

December 28, 2024
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Reply from Holfordnutrition

Good Afternoon Mike

Many thanks for leaving a four star review for our service. We really appreciate you taking the time to do this, and we are glad you are satisfied with the quick delivery.

We apologise if the products you require have been out of stock at any point. We are working closely with our suppliers to prevent this in the future.

Kind Regards

Customer Care

Rated 5 out of 5 stars

Easy ordering, fast delivery, great products

Easy ordering, very fast delivery and very good products.

December 20, 2024
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Reply from Holfordnutrition

Good Afternoon Denise

Many thanks for leaving a five star review for our service. We really appreciate you taking the time to do this, and we are glad you are satisfied with the easy ordering, very fast delivery and very good products.

If you have any questions or need any assistance, please don’t hesitate to get in touch. We are here to help.

Kind Regards

Customer Care
HOLFORDirect

Rated 5 out of 5 stars

Hello I must say PatrickHolford has…

Hello I must say PatrickHolford has taken vitamins to another level. His Books are full of what every subject he has the right product to bring to your health he has spent 40 years. What a wonderful product. We are lucky to be aware of what he has done for the world. Amazing . I have known his Books and products for years
Once you explore you will see the product

December 21, 2024
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Reply from Holfordnutrition

Good Morning Janet

Thank you for taking the time to leave such a wonderful 5-star review. We are thrilled to hear that you are benefiting from Patrick's books and supplement range.

Thank you for your support and we hope you continue to find benefit from your order.

If you have any questions or need any assistance, please don’t hesitate to get in touch. We are here to help.

Kind Regards

Customer Care
HOLFORDirect

Rated 5 out of 5 stars

Web site is easy to use

Web site is easy to use. Product information is as complete and informative as one could expect . Overall a pleasant experience

December 10, 2024
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Reply from Holfordnutrition

Good Morning Anthony

Thank you for taking the time to leave a 5-star review. Your kind words and effort are greatly appreciated. We are thrilled to hear that you are satisfied with the ease of ordering on our website and that it was an overall pleasant experience.

If you have any questions or need any assistance, please don’t hesitate to get in touch. We are here to help.

Kind Regards

Customer Care
HOLFORDirect

Rated 5 out of 5 stars

Excellent service

Always quick to arrive and top quality stuff

December 9, 2024
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Reply from Holfordnutrition

Good Morning Catherine

Many thanks for leaving a five star review for our service. We really appreciate you taking the time to do this, and we are glad you are satisfied with the quick delivery and supplement quality.

If you have any questions or need any assistance, please don’t hesitate to get in touch. We are here to help.

Kind Regards

Customer Care
HOLFORDirect

Rated 5 out of 5 stars

Product arrived quickly

Product arrived quickly, well packaged. Too early to say if it works!

November 28, 2024
Unprompted review
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Reply from Holfordnutrition

Good Afternoon Fiona

Many thanks for leaving a five star review for our service. We really appreciate you taking the time to do this, and we are glad you are satisfied with the quick delivery.

Kind Regards

Customer Care
HOLFORDirect

Rated 5 out of 5 stars

Great product

Great product, cheap postage and quick delivery.

November 14, 2024
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Reply from Holfordnutrition

Good Morning Mrs ODonnell

Many thanks for leaving a five star review for our service. We really appreciate you taking the time to do this, and we are glad you are satisfied with your product and the quick delivery.

Kind Regards

Customer Care
HOLFORDirect

Rated 5 out of 5 stars

Straight forward purchasing process and…

Straight forward purchasing process and goods were delivered well packed and on schedule. Thank you.

November 10, 2024
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Reply from Holfordnutrition

Good Morning Colin

Many thanks for leaving a five star review for our service. We are glad you found the ordering process straight forward and are satisfied with the quality of packing and delivery.

If you have any questions or need any assistance, please don’t hesitate to get in touch. We are here to help.

Kind Regards

Customer Care
HOLFORDirect

Rated 4 out of 5 stars

Easy to buy and stay healthy

Purchase was simple and delivery happened within a few days

November 8, 2024
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Reply from Holfordnutrition

Good Morning Fran

Many thanks for leaving a four star review for our service. We really appreciate you taking the time to do this, and we are glad you found the ordering process simple and are satisfied with the consistent quick delivery.

If you have any questions or need any assistance, please don’t hesitate to get in touch. We are here to help.

Kind Regards

Customer Care
HOLFORDirect

Rated 5 out of 5 stars

The fact everything arrived on time in…

The fact everything arrived on time in good order.

November 1, 2024
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Reply from Holfordnutrition

Good Morning Christine

Many thanks for leaving a five star review for our service. We really appreciate you taking the time to do this, and we are glad you are satisfied with the delivery of your order.

Kind Regards

Customer Care
HOLFORDirect

Rated 5 out of 5 stars

Excellent literature and great service.

Excellent literature and great service.

October 30, 2024
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Reply from Holfordnutrition

Good Morning Michel

Many thanks for leaving a five star review for our service. We really appreciate you taking the time to do this, and we are glad you are satisfied with the literature.

If you have any questions or need any assistance, please don’t hesitate to get in touch. We are here to help.

Kind Regards

Customer Care
HOLFORDirect

Rated 3 out of 5 stars

I like products but customer service is…

I like products but customer service is non existent if you need it.

October 19, 2024
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Reply from Holfordnutrition

Good afternoon Diana

We are glad you are happy with our products, but very sorry to hear that we haven't been able to provide you with the service and support you needed.

I see from the email correspondence there was a delivery issue which resulted in an unexpected extra charge, which we then refunded. This caused you undue stress and time to resolve and we apologise for this.

We will be in contact further by email.

Kind Regards

Customer Services
HOLFORDirect

Rated 5 out of 5 stars

Ordering Service

Service and response to my email about difficulty with discount code. Thanks

October 14, 2024
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Reply from Holfordnutrition

Good Afternoon Mary

Many thanks for leaving a five star review for our service. We really appreciate you taking the time to do this, and we are glad you are satisfied with our customer service.

If you have any questions or need any assistance, please don’t hesitate to get in touch. We are here to help.

Kind Regards

Customer Care
HOLFORDirect

Rated 5 out of 5 stars

Easy to order

Easy to order, speedy delivery

September 2, 2024
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Reply from Holfordnutrition

Good Morning Philip

Many thanks for leaving a five star review for our service.

We really appreciate you taking the time to do this, and we are glad you are satisfied with the quick delivery.

Kind Regards

Customer Care

HOLFORDirect

Rated 5 out of 5 stars

Excellent service

Excellent service. Prompt and helpful.

September 24, 2024
Holfordnutrition logo

Reply from Holfordnutrition

Good Afternoon Julie

Many thanks for leaving a five star review for our service. We really appreciate you taking the time to do this, and we are glad you found our service excellent - prompt and helpful.

If you have any questions or need any assistance, please don’t hesitate to get in touch. We are here to help.

Kind Regards

Customer Care
HOLFORDirect

Rated 5 out of 5 stars

Patricks supplements work well for me

I have been taking Patrick Holford's nutritional supplements for some 4 years and have also been on one of his retreats (best holiday I ever had). I must write to tell you that the Brain food upgrade blister packs have induced dreaming for the first time that I can remember since childhood and it shows that the supplements are working. I take them with a banana which allows optimum absorbtion.

September 25, 2024
Unprompted review
Holfordnutrition logo

Reply from Holfordnutrition

Good Afternoon Barbara

Thank you for taking the time to leave this lovely five star review! We really do value your opinion on our customer service and our products.

We are so glad you are delighted you are getting real benefit from the Brain Food Upgrade Pack.

Please feel free to contact us if you need anything in the future.

Kind Regards

Customer Service
HOLFORDIrect

Rated 5 out of 5 stars

The best omega supplement

I use this omega supplement for a long time and I think it’s the best supplement for anyone.
Kasia Janeczek

August 18, 2024
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Reply from Holfordnutrition

Good Morning Katarzyna

Many thanks for leaving a five star review for Essential Omegas - both quality and value for money. We're delighted you find this the best omega supplement and recommend it to others.

If you have any questions or need any assistance, please don’t hesitate to get in touch. We are here to help.

Kind Regards

Customer Care
HOLFORDirect

Rated 2 out of 5 stars

Unfortunately the book was very damaged…

Unfortunately the book was very damaged on the corner

September 12, 2024
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Reply from Holfordnutrition

Good afternoon Yvonne

We are very sorry to hear that your book had damaged corners. Customer Services will email you to follow this up.

Kind Regards

Customer Services

Rated 5 out of 5 stars

Highly recommend Holford direct …

The customer care team were really helpful in advising me about the product . The change has been noticeable in my general wellbeing after only three weeks of taking the 100%health pack of vitamins

July 30, 2024
Holfordnutrition logo

Reply from Holfordnutrition

Good Afternoon Christine

Thank you for taking the time to leave a 5-star review. Your effort is greatly appreciated. We are thrilled to hear that you are satisfied with your order and our service and you are finding the 100% Health Pack is really making a difference.

If you have any questions or need any assistance, please don’t hesitate to get in touch. We are here to help.

Kind regards,

Customer Care
HOLFORDirect

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