Holiday Factory 

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Rated 5 out of 5 stars

Omari is super fantastic guide. I was not happy at all with Holiday Factory but, Omari is super fantastic as person and when it comes to explanation of areas and location details. Thanks a lot Omari f... See more

Rated 1 out of 5 stars

After i payment to u guy through the link Ann(Anna)ur staff sent me you guys stopped replying my messages,no travel dates available not even for this month not even in july which is next month,u optai... See more

Rated 5 out of 5 stars

Starting with a friendly and local food dinner, we moved and walked to places we were not expecting to see prior to the visit. Old city tour with a fun and curious guide Omar who told us a lot about h... See more

Rated 3 out of 5 stars

couple of guide assigned through the tour, one for shahdag mountain, the guide gave less information and we were lost once we reach the mid hill via cable car. Not sure to continue to get another cab... See more

Company details

  1. Tour Operator
  2. Tour Agency
  3. Travel Agency

Written by the company

Holidays are the best time of the year and once in a while everyone deserves to sit back and relax far away from the everyday worries of life. If you think like this then you are in for a pleasant surprise as you explore our page.


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All reviews

(1,638)

169 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Gudauri & Kazbegi Tour w/ Meri

Booked with my friends the Gudauri & Kazbegi tour with the amazing tour guide: Meri ✨. She was such a wonderful and fun guide/company throughout the whole tour. Her knowledge and fun facts were on point. Food was good and worth what we paid for. Truly satisfied with discovering Georgia's beauty & wonders 🇬🇪

November 20, 2025
Unprompted review
Rated 5 out of 5 stars

Best experience with omari and khaha.

Here’s a short and simple review you could use:

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Holiday Factory offers affordable and well-organized trips. The destinations were beautiful, and the guides were friendly and knowledgeable. Communication could be improved, but overall it was a good experience.

November 19, 2025
Unprompted review
Rated 5 out of 5 stars

It was great exploring all Teblisi…

It was great exploring all Teblisi history and know more about the current touristic spots that had been developed recently , all those information was given through Omri with his friendly and great explanation and guidness through out the day 🫶🏼

November 17, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent! Reliable and no hassle at all from booking till end of the trip. We’ll recommend to my colleagues and friends.

November 16, 2025
Unprompted review
Rated 5 out of 5 stars

Perfect organised

Our tour guide Annano was knowledgeable, friendly and made our trip unforgettable! The itenary was planned. Highly recommend for anyone looking for an amazing trip to adventure!

November 17, 2025
Unprompted review
Rated 5 out of 5 stars

It was best trip thankyou so much that…

It was best trip thankyou so much that giving me comfort trip that was my second trip from you holiday factory.Hotel stay pick up and dropp off Airport was smoothly nice.Love to again travel from you and again thankyou to make my memories.Recommended and trusty holiday factory.

November 11, 2025
Unprompted review
Rated 4 out of 5 stars

Great experience

We got to all the places for the tour and we were given enough time to take pictures, take some time to observe the views and have some fun.

November 16, 2025
Unprompted review
Rated 1 out of 5 stars

I send message for urgent assistance…

I send message for urgent assistance (which was really critical) they didn't responded yet and it's been 6 days. No acknowledgment shows their management don't really care about customer experience, otherwise i should have got at least an aknowledgment. I send email as welk and also when i send Instagram message they were online. Never seen any customer service like this. Trust me i tried calling ti customer care as well on Sunday but no one answered and in their website it's clearly mentioned that they works all day

November 10, 2025
Unprompted review
Rated 5 out of 5 stars

Kazakshtan Tour

Our Almaty tour was an unforgettable experience. We explored Moon Canyon, Kaindy Lake, and Kolsay Lake—each offering breathtaking scenery and peaceful nature. A visit to Alma-Arasan Retreat added a relaxing touch with forest trails and yurts, even though the waterfalls were closed due to weather.

We also visited Medeu and Shymbulak, where the cable car ride offered amazing mountain views. The Green Bazaar was lively and full of local flavors, and we even tried the thrilling fast coaster at Kok Tobe for a fun adventure.

We enjoyed authentic Kazakh dishes, including Beshbarmak, Kuyrdak, fried Pelmeni, Plov, Baursaki, and Tashkent tea—all delicious and rich in local taste.

Special thanks to Mustafa, Aidar, and Madi for their warm hospitality, and to Adar for arranging such a smooth and well-organized tour. A memorable and beautifully planned journey that truly showcases the natural and cultural beauty of Kazakhstan. 🇰🇿

November 9, 2025
Rated 5 out of 5 stars

It was a great experience

It was a great experience, the tour guide Omari was so fun, i loved his vibe and he had explained the history behind places really well and was so cool and chill. Taimur, the driver, he was super helpful, he clicked pictures for me as well and he was driving safe. Great experience all together!!!

November 12, 2025
Unprompted review
Rated 5 out of 5 stars

Almaty Trip

We had a recent trip to Almaty.
Places are great, food was fantastic and tour guides - Arad and Mustafa were really accommodating and helpful during the tours. Just to share with you, we left the hotel around 11:30pm and yet Arad himself shows up just to make sure we were there and personally said goodbye.

November 2, 2025
Unprompted review
Rated 5 out of 5 stars

Extremely friendly staff

Extremely friendly staff. Very accommodating and sweet. As a solo female traveller they made me feel perfectly safe. The customer service team is just excellent!

November 11, 2025
Unprompted review

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