I cannot fault the price or the service. But my big complaint is that it gives you the options of where you would like to select as your pick up destination. I selected Durres and continued with the b... See more
Company replied
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Review summary
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Good services and car supplied was as specified. Clean throughout. Couple of maintenance issues could have been sorted but these did not affect anything
Company replied
Holiday autos was great. Dollar car hire took money from my account without any explanation or authorisation. Finding it extremely difficult to contact someone at Dollar/Hertz
Company replied
Holiday autos is a very useful site for comparing car rental companies. All the problems I have ever had are to do with the individual rental companies that I have chosen and mainly to do with the pre... See more
Company replied
Company details
Written by the company
We compare prices across top rated car hire brands to find you the best deal available. We work with over 1,500 suppliers in over 30,000 locations meaning that our extensive car hire network can source any car from economy class to a 9 seater.
Contact info
United Kingdom
- www.holidayautos.com
3.9
Great
51K reviews
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Most of the time you get a good car…
Most of the time you get a good car rental and general service with Holiday autos at a very competitive price.
June 29, 2026
Reply from Holiday Autos
We're delighted to hear that you generally receive a good car rental and service from us at a very competitive price. Thank you for your positive feedback!
Reply from Holiday Autos
We're happy to hear that our team provided you with a reliable and friendly experience at a competitive price. Thank you for your positive feedback!
Reply from Holiday Autos
We are pleased to know that your experience met your expectations, and that you find our service to be the best. Thank you so much for the wonderful feedback!
Reply from Holiday Autos
We are pleased to know that your experience met your expectations. We appreciate your feedback.
Number one Car Rental
The experience with Holiday Autos is and has always been exceptional, I rent with them for 25 Years never problems, Price is always good, and no hidden fees!
July 1, 2026
Reply from Holiday Autos
We are absolutely thrilled to hear about your consistently exceptional experiences over the past 25 years. It's wonderful to know that our pricing and transparency have always met your expectations. Thank you for your loyalty!
Luggage capacity
Below you will see my original post and a reply from Holiday Autos. It is clear that the issue is acknowledged and hopefully will lead to better descriptions on their web site as to what the actual capacity of a vehicle is. What is missing is the opportunity to respond and discuss further with the individual who posted the reply.
The car I ordered in good faith from Holiday autos supported by one of their representatives did not have the luggage capacity advertised. When I challenged this I was told the bags stated were “standard” bags. This definition is not mentioned on their website and when I asked what the size is I cannot get an answer. Do not assume the car advertised has the luggage capacity stated on the web site you might end up having to upgrade locally with the rental company.
May 13, 2026
Unprompted review
Reply from Holiday Autos
I am truly sorry to hear about the difficulties you experienced with the luggage capacity of the car you rented. It's very frustrating when the vehicle doesn't meet the advertised specifications, especially regarding something as crucial as luggage space. I understand your disappointment and the inconvenience this must have caused, particularly having to upgrade locally. Your feedback about the lack of clarity on "standard" bag definitions is very valuable, and I regret that we couldn't provide a clear answer when you inquired.
Holiday autos was great
Holiday autos was great. Dollar car hire took money from my account without any explanation or authorisation. Finding it extremely difficult to contact someone at Dollar/Hertz
June 30, 2026
Reply from Holiday Autos
We appreciate you sharing your experience. We are concerned to hear about the unauthorized charge and the difficulty you faced reaching Dollar/Hertz. Please contact us at hello@holidayautos.com with your booking number and your query so we can look into what went wrong.
Please accept our apologies for the oversight.
Best regards,
Sara
Reply from Holiday Autos
We're so happy to hear that you found your experience to be easy and welcoming. Thank you for your wonderful feedback!
Avis Rental via Holiday Autos
Great car, good price and met all our requirements re pick up and drop off in different locations
June 30, 2026
Reply from Holiday Autos
We are so glad to hear that you found a great car at a good price and that our flexible pick-up and drop-off options met your needs perfectly. Thank you for your wonderful feedback!
Good experience
Good experience. Plenty of choice, good prices vs other sites and the same level of flexibility
June 30, 2026
Unprompted review
Reply from Holiday Autos
We're delighted to hear you had a good experience and found plenty of choice with competitive prices and flexibility. Thank you for your positive feedback!
Shocking
The car rental company did not recognise the booking as it was not booked directly with them, wrong car, paperwork that was emailed was different car and signed by the rep and not myself, took out the extra insurance when we booked with holiday autos, but only covered the original booking, for the original car so would not have covered the car we eventually ended up with !!
June 21, 2026
Reply from Holiday Autos
Dear Simon,
We regret to hear that you had an issue in regard to your car rental booking. We are sorry to learn that you are unhappy with the services provided. Please note that we take this feedback seriously.
As it's quite clear from your feedback that you're disappointed and frustrated. Please contact us at hello@holidayautos.com with your booking number and your query so we can look into what went wrong.
Please accept our apologies for the oversight.
Best regards,
Sara
Quick
Quick, efficient and friendly service. Agent gave me a choice of vehicles - I got to drive a car I love.
June 20, 2026
Reply from Holiday Autos
We are so happy to hear you had such a positive experience with our service and found a car you love! Thank you for your wonderful feedback.
Impossible to get in touch with them…
Impossible to get in touch with them via phone or chat when the plane was delayed, tried several times. Even though they had the flight number, to keep track of any delays, they had no car for us when we got there 30 minutes later than agreed. We got an electric car instead, which caused us many problems due to the lack of chargers in the area. Arrogant and very little helpful man at the desk. Will never use them again!
June 25, 2026
Unprompted review
Reply from Holiday Autos
Dear Silje,
We regret to hear that you had an issue in regard to your car rental booking. We are sorry to learn that you are unhappy with the services provided. Please note that we take this feedback seriously.
As it's quite clear from your feedback that you're disappointed and frustrated. Please contact us at hello@holidayautos.com with your booking number and your query so we can look into what went wrong.
Regarding your attempts to contact us, we can confirm that we are available 24/7. Our contact numbers are listed on your booking voucher, which you receive immediately after making a reservation. We sincerely regret any difficulty you had in reaching us. We take your feedback seriously and will use it to review our processes to ensure clearer communication in the future.
Please accept our apologies for the oversight.
Best regards,
Sara
Reply from Holiday Autos
We are so pleased to hear you found our product easy to use and a great value. Thank you for your wonderful feedback!
Holiday Autos have rogue car hire firms on their books - beware.
We booked a car In Sicily - the company supplying was Drivilia - when we arrived they did not have the car we ordered and had paid Holiday Autos for months before and demanded we pay an extra £87.21 or we would not get a car. We were with friends going to a wedding so had to have a car. We called Holiday Autos from the hire desk but they could not sort this out and since our return they have not been able to get us a refund. I have never heard of a car hire firm that charge for an upgrade when the ordered car was not available and worse than that the car was in a terrible condition and did not have a jack.
May 20, 2026
Unprompted review
Reply from Holiday Autos
Dear Nick,
We regret to hear that you had an issue in regard to your car rental booking. We are sorry to learn that you are unhappy with the services provided. Please note that we take this feedback seriously.
As it's quite clear from your feedback that you're disappointed and frustrated. Please contact us at hello@holidayautos.com with your booking number and your query so we can look into what went wrong.
Please accept our apologies for the oversight.
Best regards,
Sara
Reply from Holiday Autos
We are so pleased to hear you found our service to be great. Thank you for your wonderful feedback!
Reply from Holiday Autos
We're happy to hear booking was easy and our prices were good. We appreciate your feedback!
Great service
Overall, a great service. More staff on hand to respond to queries would have made it excellent!
June 20, 2026
Reply from Holiday Autos
We're happy to hear you had a great experience! We appreciate your feedback regarding staffing and are always working to improve.
I booked an estate car on HolidayAutos
I booked an estate car on HolidayAutos, it went through OK then I got an email saying that it wasn't available and allocating a different car (SUV) at a price that was more than on the website. There was no choice on accepting or otherwise.
June 29, 2026
Unprompted review
Reply from Holiday Autos
We are sorry to hear about the issues you experienced with your booking and the car allocation. We understand your frustration regarding the change in vehicle and the unexpected price difference. We are reviewing our booking process to prevent similar situations. This can happen due to updates in suppliers systems and changes in availability. We value your feedback
The car i got was dangerous
The car i got was dangerous. After driving to my destinastion the brakes did no longer work. it had critically defective brakes (brake pads worn completely to the metal).
The company then went on to charge me to pick up the vehicle and did not provide me with a new vechicle (they did suggest i took a 3,5hour train ride to pick up a new vehicle).
Now they refuse to refund the funds paid for this critically dangerous vehicle.
June 29, 2026
Unprompted review
Reply from Holiday Autos
Dear,
We regret to hear that you had an issue in regard to your car rental booking. We are sorry to learn that you are unhappy with the services provided. Please note that we take this feedback seriously.
As it's quite clear from your feedback that you're disappointed and frustrated. Please contact us at hello@holidayautos.com with your booking number and your query so we can look into what went wrong.
Please accept our apologies for the oversight.
Best regards,
Sara
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