HolidayCheck.de Reviews 

9,156
TrustScore 3.5 out of 5

3.6

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Rated 1 out of 5 stars

They could not complete a hotel booking on time and my travel plans are negatively affected. Impossible to reach them over email or phone. They claimed that they were trying to reach me and it is not... See more

Rated 5 out of 5 stars

We had an Family vacation at Thalia hotel thanks to the loving crew in the hotel, very good and clean rooms. Plenty of fresh food at breakfast, warm and loving service and they gave us personal at... See more

Company replied

Rated 5 out of 5 stars

We are in hotel Lake & River for the fifth time. It is a fantastic hotel. The room is allways clean. The welcome at the reception is very nice. The staff in the lobby make you feel home. The food in... See more

Company replied

Rated 2 out of 5 stars

A Hotel in Egypt is annouced by Holidaycheck with a false claim about access to the Red Sea. Actually in March 2026 the access is blocked with a black flag (acute danger) - when the real danger i... See more

Company replied

Company details

  1. Travel Agency
  2. Review Site
  3. Tour Operator

Written by the company

HolidayCheck ist eine der größten Reise- und Bewertungsplattformen Europas. Bewerten Sie Ihre Erfahrung mit unserer Website, App, Buchung oder dem Service von HolidayCheck Reisen. Teilen Sie, wie Sie Urlaube und Mietwagenangebote vergleichen und buchen, Bewertungen abgeben oder das Reiseforum nutzen. Leistungen von Hotels, Airlines oder Anbietern vor Ort bitte auf der jeweiligen Firmenseite bewerten. Wir freuen uns über Bewertungen zu Ihrem Erlebnis mit HolidayCheck : wie Sie unsere Website oder App nutzen, wie einfach Sie den passenden Urlaub gefunden haben, Ihre Erfahrung mit Buchung, Service oder Beratung, den Service unseres eigenen Veranstalters HolidayCheck Reisen, wie Sie Bewertungen abgeben oder Reisetipps lesen, oder wie Sie das Reiseforum und den Austausch mit unserer Community und den engagierten Admins erleben. Bitte beachten Sie: Bewertungen zu Hotelaufenthalten, Flugzeiten, Airline-, Mietwagen- oder externen Veranstalterleistungen vor Ort gehören nicht auf dieses Profil, da diese Leistungen nicht direkt von HolidayCheck erbracht werden. Solche Erfahrungen können Sie gern auf der jeweiligen Hotel-, Veranstalter- oder Anbieter-Seite teilen. Ihr ehrliches Feedback hilft uns, HolidayCheck stetig weiterzuentwickeln – damit Urlaubssuche, Service, Bewertungen und Austausch in unserer Community noch besser werden.


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3.6

Average

TrustScore 3.5 out of 5

9K reviews

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3.6

All reviews

(9,156)

1,740 reviews in the last 12 months

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Rated 5 out of 5 stars

Grecotel LuxMe White Palace Hotel, Crete

Grecotel Luxme White Palace Crete- our recent stay here was amazing from start to finish. Firstly, the staff were very helpful and attentive, could not do enough for you. The hotel was wall to wall beautiful white, great architecture and relaxing atmosphere throughout. The variety of restaurants was great and food quality was high standards. The pools were lovely and clean and the long private beach was perfect. The accommodation was spotless and well designed for our needs. Overall, a fabulous stay and highly recommend for couples, families, groups and solo travellers.

October 10, 2024
Unprompted review
HolidayCheck.de logo

Reply from HolidayCheck.de

Hello Helen,

Thank you very much for the great feedback.

We are happy that your holiday was so wonderful. Let other travelers benefit from your impressions and experiences and write a hotel review. This will help other travelers to find the right accommodation.

You can use our rating portal for this purpose:

https://www.holidaycheck.de/wcf
(review must be written in German)

Have fun on HolidayCheck Your HolidayCheck Customer Support Team

Rated 5 out of 5 stars

The Cornelia deluxe hotel in Belek is…Amazing

The Cornelia deluxe hotel in Belek is amazing my friend and I have been there 15 times and we think it is the best in turkey.The staff peril and Alana were both amazing. The bell boys were so helpful. The food was very varied and tasty. The alacartes are special with a charge of €15 p.p.well worth the cost. The spa was lovely and relaxing.The swim up rooms are 5/5.special .

September 10, 2024
Unprompted review
HolidayCheck.de logo

Reply from HolidayCheck.de

Dear Jacqueline,

Thank you very much for the great feedback.

We are happy that your holiday was so wonderful. Let other travelers benefit from your impressions and experiences and write a hotel review. This will help other travelers to find the right accommodation.

You can use our rating portal for this purpose:
https://www.holidaycheck.de/wcf

(review must be written in German)

Have fun on HolidayCheck Your HolidayCheck Customer Support Team

Rated 5 out of 5 stars

Stay at SBH MONICA BEACH

Monica Beach Hotel in Costa Calma is a good hotel. Always good services for all things. Was there for the 4th time. Wil go back next year,happy to go again 2025.

September 5, 2024
Unprompted review
HolidayCheck.de logo

Reply from HolidayCheck.de

Hello Haike,

Thank you very much for the great feedback.

We are happy that your holiday was so wonderful. Let other travelers benefit from your impressions and experiences and write a hotel review. This will help other travelers to find the right accommodation.

You can use our rating portal for this purpose:

https://www.holidaycheck.de/wcf
(review must be written in German)

Have fun on HolidayCheck Your HolidayCheck Customer Support Team


Rated 5 out of 5 stars

Having the most amazing time here so…

Having the most amazing time here so far , perfect in every way , thank you to all the staff for making it so special ,

September 6, 2024
Unprompted review
HolidayCheck.de logo

Reply from HolidayCheck.de

Hello Lisa,

Thank you very much for the great feedback.

We are happy that your holiday was so wonderful. Let other travelers benefit from your impressions and experiences and write a hotel review. This will help other travelers to find the right accommodation.

You can use our rating portal for this purpose:
https://www.holidaycheck.de/wcf
(review must be written in German)

Have fun on HolidayCheck Your HolidayCheck Customer Support Team


Rated 5 out of 5 stars

I love you telemaque ❤️

The hotel is really one of the best hotels on the island of dreams, Djerba. Everything is at a very good level. All the workers are kind and make you laugh. The animation is very nice and you find nice talk with them, but unfortunately there are two girls from the tourism animation who speak to us in English because they are from Czech and Poland and they want us to talk badly about the hotel and they told us that we should advise our friends not to come to this hotel.

August 27, 2024
Unprompted review
HolidayCheck.de logo

Reply from HolidayCheck.de

Hello Martin,

Thank you very much for the great feedback.

We are happy that your holiday was so wonderful. Let other travelers benefit from your impressions and experiences and write a hotel review. This will help other travelers to find the right accommodation.

You can use our rating portal for this purpose:

https://www.holidaycheck.de/wcf
(review must be written in German)

Have fun on HolidayCheck Your HolidayCheck Customer Support Team

Rated 5 out of 5 stars

Amwaj Rotana, Dubai -FANTASTIC

Amwaj Rotana, Jumeirah Beach, Dubai.
What a wonderful place this is! The location is superb! Close to the main beach with a private entrance gateway. The food is also great and probably the best breakfast I have had. The rooms are really nice and clean. But overall the staff is 7stars helpfull. In the restaurants, the lobby, the cleaners all of them but in our case a special thanks to Mr. Moubarak, Duty Manager on our arrival. From the very first moment hé and his team did a fantastic job to make us feel at home. Really impressive the personal touch they gave our visit, especially for such a big hotel. Great to see this level of hospitality these days. We will come back!

August 19, 2024
Unprompted review
HolidayCheck.de logo

Reply from HolidayCheck.de

Hello Mike,

Thank you very much for your review.

We are happy to hear that you had a great holiday.
If you speak German and if you haven't written a hotel review on HolidayCheck yet, we would be happy if you share your experiences and impressions with other travelers.
This way you will help potential guests to find the right accommodation.

https://www.holidaycheck.de/wcf
(Review must be written in German)

Kind regards, your HolidayCheck Customer Support Team

Rated 4 out of 5 stars

The booking was ok

The booking was ok, easy. The hotel descriptions on the website are entirely not correct. So like in our case on holiday check it was and still written the hotel has a tennis court, but that's is not true, a gym, only the weights could be used, one treadmill but was out of service, no indoor children's playing ground, what was there was a small place at an extra charge of 5 euros for 20mins, total rip off. They need to try and get the updated hotel descriptions to help customers make more informed decisions.

July 21, 2024
Unprompted review
HolidayCheck.de logo

Reply from HolidayCheck.de

Dear Kayla,

Thank you very much for your constructive feedback.

We are sorry that not all facilities could be used on site as described.

We would like to check the hotel description.
Can you please send us an email with your booking ID and a short summary to buchung@holidaycheck.de?

With kind regards
Your quality assurance from HolidayCheck

Rated 5 out of 5 stars

Restaurant Filini’s in Radisson TOP

Restaurant Filini’s in Radisson hotel Port Ghalib is super! Echt perfect eten met super lief personeel. Echt een must om heen te gaan 🥰

August 3, 2024
Unprompted review
HolidayCheck.de logo

Reply from HolidayCheck.de

Hello Livi,

Thank you very much for the great feedback.
We are happy that your visit in the restaurant was so wonderful. Let other travelers benefit from your experiences and write a Travel tip.

You can use our rating portal for this purpose:
https://www.holidaycheck.de/wcf/poireview/
(tip must be written in German)

Have fun on HolidayCheck Your HolidayCheck Customer Support Team


Rated 1 out of 5 stars

Terrible, worst company ever!

No english speaking customer service, no service and when I tried to speak german she hanged up. Terrible, could not do any worse.

Online, it seems like my booking is cancelled. After what i could understand, she says everything is fine, but I had to wait for confirmation. When I asked if I could just cancel it, because it seemed like some scam. But she denied me to do so.

July 27, 2024
Unprompted review
HolidayCheck.de logo

Reply from HolidayCheck.de

Dear Mr. Eriksen,

We regret that you were not satisfied with the service.

we have been able to identify your booking and will send you a detailed reply by e-mail shortly.

Best regards
HolidayCheck Qualitätssicherung

Rated 5 out of 5 stars

Photoartsstudio sea planet hotel…

Photoartsstudio sea planet hotel fotograaf one of the best out in the contry for your photo's

July 18, 2024
Unprompted review
HolidayCheck.de logo

Reply from HolidayCheck.de

Hello Revelino,

Thank you very much for your review.

We are happy to hear that you had a great holiday.
If you speak German and if you haven't written a hotel review on HolidayCheck yet, we would be happy if you share your experiences and impressions with other travelers.
This way you will help potential guests to find the right accommodation.

https://www.holidaycheck.de/wcf
(Review must be written in German)

Kind regards, your HolidayCheck Customer Support Team


Rated 5 out of 5 stars

Good prices for hotel stays.

Very good site to get great prices for stays. I often find lowest prices for beach stays in luxurious hotels.
Cancellations are made easy

June 30, 2024
Unprompted review
HolidayCheck.de logo

Reply from HolidayCheck.de

Lieber Sascha,

vielen Dank für Ihr tolles Lob. Wir freuen uns sehr, dass dir die Homepage zusagt und Sie tolle Angebote für sich eindeckt haben.

Mit freundlichen Grüßen
Ihre HolidayCheck Qualitätssicherung

Rated 1 out of 5 stars

Worst experience

Worst experience with this company. I made a reservation and after less than 10 minutes I saw that I wrote the last name twice. I wanted to correct it but they sent me an email that it is no longer possible. I canceled and rebooked at the same hotel, same date and paid. Now I have to pay for the first reservation and I can't talk to them on the phone to clarify. Disappointing!!!

June 6, 2024
Unprompted review
HolidayCheck.de logo

Reply from HolidayCheck.de

Liebe Ana Maria,

selbstverständlich sind wir telefonisch erreichbar. Wir sind täglich von 08:00 Uhr bis 20:00 Uhr für bestehende Buchungen da.

Sie können sich daher sehr gerne an uns wenden um eine mögliche Lösung zu besprechen. Auch können Sie uns eine E-Mail mit Ihren Anliegen senden an buchung@holidaycheck.de mit Ihrer Buchungsnummer im Betreff und "zu Händen der Qualitätssicherung".

Vielen dank für Ihre Mühe und Kontaktaufnahme.

Mit freundlichen Grüßen
Ihre HolidayCheck Qualitätssicherung

Rated 4 out of 5 stars

We recently stayed at the Insotel…

We recently stayed at the Insotel Fenicia Prestige in Ibiza. It was our 5th or 6th stay. Overall we like the hotel and some of the long serving staff. However, here are some negatives…

The spa bath on our terrace needed attention from the maintenance team. This is the third year in a row that we have needed to call maintenance to fix the problem. Does no one check these things periodically? The parasol was broken and would only stay ‘up’ by having to mess around with the chord. My improvisation worked and I couldn’t be bothered to get a replacement. Finally, it seemed like every other day the cleaning staff forget some aspect of their duties. For instance - no towel left for the bidet. No drinking water left in the room. Towel delivery was sporadic. 4 towels done day; two the next. Finally, unlike previous years the outside tables set for dinner were 50 per cent fewer in number. This was very disappointing as many residents who wanted to eat Al fresco were turned away. The dining room is excellent but the light is so bright it kills any positive ambience. The way the ceiling lights are designed this matter could be easily resolved. Finally, I must say that the food provided for breakfast and dinner in the main restaurant was very good this year. In the past two years ( albeit following lockdown and the aftermath of the pandemic) the standard had been poor by 5 star standards. I like this hotel and it is not the only Insotel we have stayed at over the years but in my view it does need an internal review of all facets of the customer offering. One final observation. The new Michelin star restaurant is a great addition. However, it looked to me like as though it have taken ‘pre dinner’ drinks business away from the lounge adjacent to the reception and the terrace.

June 12, 2024
Unprompted review
HolidayCheck.de logo

Reply from HolidayCheck.de

Hello David,

thank you very much for your review.

We are happy to hear that you had a great vacation.
If you speak German, please feel free to share your experience with other travelers and submit a review for the hotel.
In this way you help potential guests to choose the right accommodation.

https://www.holidaycheck.de/wcf
(review must be written in German)

Best regards, your HolidayCheck Customer Support Team

Rated 5 out of 5 stars

Allsun Paguera Park Hotel Mallorca Spanje

We had a wonderful time in Paguera Park, the hotel staff is very nice and patient
Breakfast, lunch and diner were top !!
No plastic bottles at the room, but durable hygienic watertaps everywhere
You will get one big towel for the swimming pool and to change you pay 1,50 , also durable
One swimming pool for the kids and behind a part of the hotel one pool for adults
Near to the beach and the boulevard
The rooms are clean and there is a big bathroom with always warm water in the shower
This was the second time in this hotel and we will be back next year :)

June 6, 2024
Unprompted review
HolidayCheck.de logo

Reply from HolidayCheck.de

Hello Jet,

Thank you very much for your review.

We are happy to hear that you had a great holiday.
If you speak German and if you haven't written a hotel review on HolidayCheck yet, we would be happy if you share your experiences and impressions with other travelers.
This way you will help potential guests to find the right accommodation.

https://www.holidaycheck.de/wcf
(Review must be written in German)

Kind regards, your HolidayCheck Customer Support Team

Rated 1 out of 5 stars

They dont help if there are problems!

We have booked with holidaycheck to go to turkey with fti!. They speak only german. No one Speaks english and they hang up on you! We found a agency who want tot take over our holiday and if holidaycheck can send our holiday confirmation? Bud they dont want to send it! They say we have to wait to see what fti is going to do. We want to know wat to do. Holidaycheck says that they dont want us to contact them about fti. What do we need to do then! Just wait. We want to know if our holiday is going to be cancelled or not!

De people who work there are not nice they hang up just becaus i ask for someone who speaks english!

June 5, 2024
Unprompted review
HolidayCheck.de logo

Reply from HolidayCheck.de

Dear Wietje,

thank you for the feedback.

We are very sorry that you are not satisfied with our customer service.

You will find all important information on our homepage about FTI.

If we are allowed to check your request in more detail, you are welcome to send us a message with your Holidaycheck booking number and your description to buchung@holidaycheck.de "zu Händen der Qualitätssicherung".

Best regards
Team Qualitätssicherung

Rated 5 out of 5 stars

Eftalia blue

Eftalia blue, new hotel just opening start of may 2024.
After reading so negative reviews on Facebook I can ensure you that the hotel is gorgeous! Staff are all so friendly didn't come against any unsatisfactory standards. Yes there are queues at the bar but went down so quickly and can take cold cup of your own they are happy to fill it up for you. Food was decent your average all inclusive. There will still stuff that hadn't fully opened but did not hinder our stay, I will definitely return in the future

May 18, 2024
Unprompted review
HolidayCheck.de logo

Reply from HolidayCheck.de

Hello Tara,

Thank you very much for the great feedback.

We are happy that your holiday was so wonderful. Let other travelers benefit from your impressions and experiences and write a hotel review. This will help other travelers to find the right accommodation.
You can use our rating portal for this purpose:

https://www.holidaycheck.de/wcf
(review must be written in German)

Have fun on HolidayCheck Your HolidayCheck Customer Support Team


Rated 5 out of 5 stars

At eftalia ocean brill place kids…

At eftalia ocean brill place kids love it, bar man ugur is fab really nice man

May 28, 2024
Unprompted review
HolidayCheck.de logo

Reply from HolidayCheck.de

Hello Leslie,

thank you very much for your review.

We are happy to hear that you had a great vacation.
If you speak German, please feel free to share your experience with other travelers and submit a review for the hotel.
In this way you help potential guests to choose the right accommodation.

https://www.holidaycheck.de/wcf
(review must be written in German)

Best regards, your HolidayCheck Customer Support Team

Rated 5 out of 5 stars

Holidaying at eftalia ocean right now…

Holidaying at eftalia ocean right now absolutely love it, our bar man ugur is amazing nothing to big or small for him 5 star

May 28, 2024
Unprompted review
HolidayCheck.de logo

Reply from HolidayCheck.de

Hello Kelly,

Thank you very much for your review.

We are happy to hear that you had a great holiday.
If you speak German and if you haven't written a hotel review on HolidayCheck yet, we would be happy if you share your experiences and impressions with other travelers.
This way you will help potential guests to find the right accommodation.

https://www.holidaycheck.de/wcf
(Review must be written in German)

Have fun on HolidayCheck Your HolidayCheck Customer Support Team

Rated 4 out of 5 stars

CLOVER MAGIC…

WE SPENT A FULL WEEK AT CLOVER MAGIC SEAGATE HOTEL TURKEY ANTALYA BELEK BOGAZKENT.

IT WAS A GREAT EXPERIENCE TO TO SPENT A WEEK THERE WITH FRIENDLY STAFF. WE HAD A VERY GOOD TIME AND ENJOYED OUR HOLIDAY. WE GOT THE CHANCE TO MEET THE CHEF(LADY). SHE IS SO COOL, NICE AND PROFESSIONAL.
WE MET THE WAITER DILARA, YUSOOF AND THE RECEPTIONIST KAN AND THE MANAGER MÜCEVHER THERE WERE VERY HELPFUL AND POLITE AND GREET YOU WUTH A SMILE.

WE MET THE BARMAN EMRE AT THE BAR. THIS YOUNG GENTLEMAN IS NOT ONLY A BARMAN BUT HE WAS SO HELPFUL AND GIVE US ADVISE HOW, WHEN, WHERE AND WHAT TO DO AND TO VISIT, HE WAS A GUIDE TO US. HE WAS SO NICE TO US AND HE IS FLUENT IN ENGLIDH AND GERMAN TOO. HE ALWAYS GREETS US WITH A SMILE. HE IS SO FRIENDLY, POLITE AND EXTREMELY PROFESSIONAL. HE HELPED US OUT OF HIS WAY TO MAKE OUR STAY AND PLACES TO VISIT MEMORABLE. HE WAS EXTREMELY PROFESSIONAL AN ABSOLUTE PLEASURE TO MEET MR EMRE.

OVERALL ALL THE STAFF FROM THE RECEPTION, BAR, WAITET AND THE ROOM SERVICE ARE EXTREMELY PROFESSIONAL AND COURTEOUS. THE ROOM IS BEAUTIFUL AND CLEAN.

BUT ON THE OTHER HAND WE HAD A PROBLEMIN OUR 1514 IN THE SHOWER. EVERYTIME WHEN WE HAD A SHOWER IN THE SHOWER CUBICLE AND TRAY, ALL THE WATER CAME OUT THROUGH THE GLASS PANEL. IT FLOODED THE THE WHOLE TOILET FLOOR. ALL HAVE TO DO WAS TO APPLY SILICONE IN BETWEEN THE GLASS AND THE SHOWER TRAY. SO I REQUESTED TO THE MANAGER VEYSEL FROM 27TH APRIL TO 4TH MAY TO FIX THAT PROBLEM.
THIS MANAGER VEYSEL FROM MY OPINION HE IS VERY UNPROFESSIONAL, IMPOLITE AND UNFRIENDLY.
SINCE WE RAISE THAT ISSUE WITH HIM HE IGNORED US AND AVOIDED US. EVEN WE GREETED HIM SO MANY TIMES BUT THERE WERE NO RESPONSE. HE NEVER EVER GIVE US A FEEDBACK ABOUT OUR REQUEST REGARDING THE FLOODED FLOOR.

OVERALL I WOULD LIKE TO GIVE A 5 STAR 🌟 THIS HOTEL AND ALL THE STAFF. UNFORTUNATELY BECAUSE OF THE UNPROFESSIONALISM OF VEYSEL IAM GIVING A 4 STAR 🌟.

BUT I WOULD LOVE TO GO THERE AND TO MEET THE LOVELY BEAUTIFUL STAFF AGAIN.

April 27, 2024
Unprompted review
HolidayCheck.de logo

Reply from HolidayCheck.de

Hello Prakash,

Thank you very much for the great feedback.
We are happy that your holiday was so wonderful. Let other travelers benefit from your impressions and experiences and write a hotel review. This will help other travelers to find the right accommodation.

You can use our rating portal for this purpose:

https://www.holidaycheck.de/wcf
(review must be written in German)

Have fun on HolidayCheck Your HolidayCheck Customer Support Team


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