HolidayCheck.de Reviews 

Holiday at Sheraton Miramar El Gouna from may 1-11, 2024:
We are spending another holiday at Sheraton Miramar El Gouna. This has always been a fantastic experience, the hotel has been renovated in a fantastic way and keeps on paying attention to further improve. The management is active listening to feedback. Again and again we are received with a smile and nothing is too much for the people working in the Hotel. Many of the people working at the hotel do speak very well english, which helps in making our experience even better. I want to thank especially Mohamed Abdellatif staying at the Miramar Beach Bar. He is always respectfulll, helpfull, speaks very good english. We know him for years now and nothing is too much for him!
Also big Thx for Taha at the reception, who does understand very well whenever we explain what is needed an dis very helpfull. Some other people who de deserve an enormous thank you are Aswani, Mohamed Mohsen and Mosaad at the main restaurant. We stayed at the beach near the Zeytuna bridge, as we enyoy Kitesurfing. On the beachbar between the bridge and the relax beach Mohamed did serve us with a smile, never getting tired to serve all people at the beach. Also Naim from the towels did his utmost best to help all tourist have a place.
Veerle, Peter, Lieve and Patrick from Belgium

Absolutely superb holiday at Double Tree by Hilton in Malta, we have stayed in the hotel many times over the years when it was known as The Dolmen. The Dolmen was always an excellent hotel and it is good to see that the standards have not dropped having been taken over by Hilton. The foyer, lounge bar and bistro have all been updated and all look superb. Reception and restaurant staff all extremely professional and courteous and rooms beautiful and extremely clean. Special mention to Vicki in customer relations who is extremely efficient and ensures that we are happy with things. Huge thanks to David, Christine and Michael in the beautiful restaurant who are always extremely professional and are always an absolute pleasure to meet. Superbly managed hotel and will be quite incredible when the new beach area is completed.
Stunning sea views, really nice prom stretching around 5 km and hotel is approximately a 3 minute walk from the bus station which is just perfect for getting around Malta.

Holiday is sbh hotel fuerteventura the animation team they have here are outstanding so good with kids especially linus and Olivia they helped my son with a really bad sunburn on his shoulder and they was so kind to me and my son the staff here go above and beyond wish I could give them 1million out of 1 million but only good give 5 definitely will be back

Location is superb and what a view to wake up to. We had the most fantastic room literally right by the sea which was clean and comfortable. The staff are all really helpful and we had a great experience with them all. Hotel caters for a large number of Russian guests so the food is probably more to their tastes, however, we always found something to enjoy and the chef will make you omelettes in the morning and pizza at lunch. Close to town with its many bars and shops with great places to have a meal out. There is some noise from disco at night but it closes down at 11 pm so not a problem. We had a great week and would return to this boutique hotel.

We had 1 week in Siva, and we were satisfied almost with everyhing. We spent more evening at the Terrace Bar, because the staff there are so friendly and nice, except the manager (Ramadam). He tried to sell us alcohol more times, and was so pushy. He wanted us to pay for you 10 EUR for a bottle whisky. My husband tried to explain that is so annoying, but the manager doesn't speak english (only few words). I am disappointed about this man, because the other waiters are really good.

Extremely dubious and probably illegal activities. This travel agency is refusing obvious feedback (with photos, videos) from turists, invoking absurd reasons not to publish their reviews. Only so they can sell more problematic offers, in total disrespect of realities and jeopardizing the tourists health (rabies, for instance). I sent them booking proof with, dates hotel etc. and they refused to publish it saying dates are not visible (bu they are!). Seemms to me like a desperate company to avpid bamcrupcy, with extremely low standards employees.

Die haben meine Bewertung nicht publizieren könnten weil ich auf Englisch geschrieben habe. So WAS!!!!!!

Mit alle Happy Happy Versprechens die nie Erfurt wird bin ich stink sauer geworden!

To all the english speakers and others languages who do not speak German book through them or buy their checks (Cheques) at your own risk.

If they cannot accept review in english why give them money that does not speak German???
Here is what they wrote to me after giving thehotel5 stars!!!!.
--------------------------------
Hello Magda,
thanks for reviewing Hotel Allalin (ID 30384664).
We appreciate your contribution to HolidayCheck. However, we are sorry to say that we cannot publish your review. HolidayCheck is a German-language website and community. Therefore, we can only accept reviews written in German.

It would be great if you could submit your review in German: Click here

Thank you for your understanding. If you have any further questions, simply reply to this email.

Kind regards,
Your HolidayCheck Team
MailID:#850#7O7#

Towards the end of 2023, my wife and I sat in front of a laptop and looked through a holiday. It had special conditions like (no cancellation fees, and no prepayment). We then called an agent at Holidaycheck to book so that they could send a request to the hotel for interconnecting rooms.

In the online booking system, there is this red point under the booking, at the end of the page. If you give this number to the agent on the phone, the conditions should be the same. We did give him this number. To our shock when the agent finished booking the holidays, we realized the conditions were not there. When we checked our online profile, it said “Full amount due immediately.” We were in shock! This holiday is for October 2024.

We contacted Holidaycheck immediately to correct this. They make you wait for days for a response from their agent (HC Touristik). They came back to us saying, “after contacting the agency, Holiday Check Touristik,” the agency refused to cancel the booking and the amount is due IMMEDIATELY.

We were so furious and sent them proof that this exact holiday is displayed online with those conditions. We requested all the phone conversations. The company has changed so much. This used to be a company with class. My wife and I and other acquaintances have spent more than 250’000 CHF in the last 13 years at this place. We paid holidays for our German friends who booked through this platform.

We were so disappointed and threatened legal action.
This is when an agent wrote us the next morning that it was a “MISUNDERSTANDING” and canceled the booking cost-free. We could then book another holiday with special conditions. After the bad treatment, however, we canceled it.

Please AVOID this company. It has changed so much!
They have arguments like “when the system does this, we cannot do this, we cannot change anything.” It is intentionally set up that way.

We believe they are using a model with cancellation fees to make money. They are so keen and so quick to cancel your booking. The system constantly changes the conditions of offers. This confuses the person booking.

THIS STUFF IS DELIBERATE
I am honestly not sure if they have financial problems and are acting desperate. THIS USED TO BE A COMPANY WITH SO MUCH CLASS.

Our family really enjoyed our holidays in Sol Palmeras. Very friendly people, always ready to help, patient with our daughter. We liked the animated dancing time, stretching, childrens animation - my daughter is still a fan of the clown - the programm in the evening- singing and dancing shows.
Wonderful beach and sea- very relaxed and chilling. Our Bungalow was not too near the hotel, but there was a snack station from 10-15.30, practical when we were late for breakfast.
Never ever seen such a buffet with a broad variety of food, I really liked the fish and seafood.

The hotel ANAMAR is very clean.
Rooms are checked daily .
Inside and outside the hotel is all excellent.
Great location too.lovely and quiet through the 🌙 night.

Für mich persönlich ist Holiday Check die beste Möglichkeit meinen Urlaub zu buchen und das seit vielen Jahren 👍👍👍👍😃😃😃😃😃

we were once again treated to the most relaxing holiday ,nothing is too much trouble for the staff at coraya beach .the hotel is spotless, the food divine ,the gardens make for a paradise setting .the beach is pristine and never crowded ,we love the house reef, just a few steps for the beach .we could not ask for more which is why we are back there i february which will be or 8th visit ..looking forward to many more .

Adalya elite hotel lara.
Fantastic hotel stayed there several times now and always been impressed. The new manager Sabehattan is warm , friendly and will surely be a great asset . All staff work hard to keep everyone happy , well done to Ali and Eda as Bar Captains , just to mention a few , there’s Osman, Umuth , Ramazan ,Cercan,barmen and the waitresses , Bengul spoke good English and Akin and Alanya always cheerful and attentive . Of course guest relations manager Cemile ,as always , ensures that everything runs smoothly . Thank you Adalya for another great stay .

I booked one night via Holidaycheck.de. They did not take any payment and sent me an invoice later. The process was quite primitive. Before making the payment, I went to Trustpilot to check its reviews and saw that people had reached their destination and found that there was no booking. This made me very scared. I had a very packed trip and could not afford such mismanagement so I called up the hotel directly to check regarding the booking. The hotel informed me they have no such booking. Now Holiday check is asking me to pay for this non-existent booking plus a penalty. Kindly stay away from this website.

Mövenpick Resort Soma Bay.
Family friendly health resort with professional staff from reception (Amir, Mohanad), dining room, housekeeping with whom to courteously communicate particular needs.

Chef Rogers' local and international meals are healthy and delicious, with traditional and unique Lebanese, Italian, Mongolian, Japanese and Chinese restaurants on premises. Physical Trainer Mahmoud's fitness studio is a great place to exercise or, modify a fitness routine. At Manager Hakim's brand new Saya Spa relax muscles and relieve tension with invigorating soft, medium or deep tissue massages that stimulate the auto immune system. The beautiful Spa offers Aroma Therapy, a Salt Cave to relieve spasms, and Hammam body exfoliating and soothing clay body masque treatments. Enjoy a jacuzzi, steam or sauna before or after a treatment. Customize and negotiate a package at a saving, when compared to worldwide Spa treatment costs. Worthy of a gratuity for the overall health benefit. Afterwards, lounge alongside the elegant pool, if not in the "Relaxing Zone" by beach listening to the gentle rolling surf.

But the resort offers more!! Deon and Marwan's Kitesurfing station is where sporty enthusiasts with their huge colorful kites keep us all amazed. The Entertainment Team offers yoga, water aerobics and nightime events in the Theatre. If you still have energy, there is tennis, and the Waterpark. There is an exceptional Apotheke-Pharmacy, and Organic Natural Oil and Herb shop on resort grounds for well-being concerns.

Fantastic Royal Jinene hotel. Perfect food. Indoor pool it's warm. Big and nice outdoor pool. Private beach. Personal at hotel very friendly. Good place, near shops, near Medina. Hotel room it's clean. Really recommend Royal Jinene hotel in Souse for everyone!

Grand Zaman Garden Hotel, Alanya
Very good Hotel, Room was excellent and also the restaurant, everyday different food..very good location...I highly recommend this hotel to everyone...dont forget to go the Spa and Wellness accross the street, the Manager of the Spa, Bagdad, she is very professional, kind and has good knowledge about the Spa and wellness, they also offer very good prices.

From. The moment we entered the door the lovely lady Vasalia at reception accompanied us to our room and showed us the facilities. She was warm and friendly. The staff from the bartenders jerry and George to the waiters and cleaners were very friendly yet professional. A beautifully maintained modern hotel with breakfast lunch dinner and drinks all inclusive. Definitely one of thee best hotels I've been to in my month of travelling Turkey and Greece.the Belmare hotel on Rhodes island I highly recommend

Stefano and Madeline was a most gracious host! Very accommodating with our luggage storage needs. And we enjoyed the stay they prepared nice courtesy for us, plus the lovely terrace where we ate. They helped us arrange transportation and tour. Nice location, close to the city center and a very walkable area with many restaurants.

Me and my husband booked a week holiday in Don Miguel Playa, Palma, Mallorca.

Reasons:
Location- within Palma on the east side. Accessible to public transport , bus stop is a stone throw away. Can walk 2 blocks to towards the beach , a bus stop for bus A2 straight to the airport,buses 23/25 to Palma centre.
A 5 mins walking distance to Palma Beach S’Arenal.

Staff - We arrived very late in the evening, the 2 male staff were very efficient and welcoming. They were able to provide us cold drinks on request as we tried to get something outside unfortunately the shops were closed.
Room- staff make the beds everyday and change towels every 3 days(a note left to save water) . But the room was not vacuumed everyday. But we are not that dirty and messy.
Air conditioning was a plus for us. Well functioning and quiet therefore we sleep well. Unfortunately, I woke up in the middle of the nights 3 times because of the noise in the corridor and as if someone trying to open a door. But we didn’t complain to the management as it was just a simple issue for me , coz I believe they were drunk and was just enjoying the night.
Food- it is not a 5star hotel but the food served was good. Chef always there , quiet and calm , making sure there were enough food for the guests. The staff were attentive to our requests . I only noticed they don’t serve inclusive drinks in the evening . We have to pay for our drinks every dinner.
Amenities- they have swimming pool, bar and the next building of the hotel is a sports area ,(see Son Rigos)
The receptionists were helpful to our needs, they printed our boarding pass and kept our luggage for the meantime after we check out. Shout out to the female staff who gave us Herbes drink to take home!
Affordability- it was a fair deal we booked thru LoveHolidays with flights, hotel and half board hence we were out every day to the beach or day trips.

Overall rate 8/10