Holiday Hypermarket Reviews 

650
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 108 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently mention that the digital platform is very easy to navigate, making the entire booking process quick, seamless, and straightforward from start to finish. People frequently praise the affordable prices and great discounts available, noting that they saved significant money compared to booking directly through other official channels. However, some people mentioned encountering unexpected price discrepancies or minor technical issues when managing their travel bookings online. A few reviewers also noted occasional frustrations regarding extra costs, date modifications, or difficulties when trying to add specific room requests to their holiday packages.

What people talk about most

Price

Reviewers mention positive feedback about price, highlighting massive savings and deals that are often... See more

Booking process

Reviewers highlight positive aspects of booking_process, describing the platform as easy to navigate, quick,... See more

Holidays

Customers report positive experiences with holidays, highlighting easy website navigation and massive savings... See more

Website

Users describe positive interactions with the website, highlighting its simple navigation and clear... See more

User experience

Customers consistently note positive experiences with user experience, highlighting how straightforward and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Website was fairly easy to navigate and book my holiday. Price was alot cheaper than tui's prices for the exact same holiday. Got email confirmation straight away after booking. So far so good...Will... See more

Company replied

Rated 5 out of 5 stars

The site is very simple to navigate, no stone unturned, i just followed the very clear instructions from start to payment. I never once felt like i didn't know what i was doing. This is the second tim... See more

Company replied

Rated 5 out of 5 stars

Brilliant service from start to finish. Great priced holiday. Had to change a passenger within hours of travelling and the staff on the chat helped me and sorted it out very promptly saving me lots of... See more

Company replied

Rated 5 out of 5 stars

I hope that can be passed on to Vicky who assisted me on live chat. We have had to change our holiday in Jamaica due to the hurricane and it didn’t make much sense visiting at that time. As my family... See more

Company replied


Company details

  1. Travel Agency
  2. Travel Aggregator

Written by the company

Holiday Hypermarket is part of TUI Group, and we’re here to help you find brilliant value on package holidays, especially if you love a great last minute deal. Whether you’re planning a beach escape, a city break or something a little more adventurous, we make it easy to find a holiday that fits both your plans and your budget. As an ABTA bonded online travel agency, we offer a huge choice of package holidays, cruises and city breaks from trusted names like TUI and Marella Cruises, so you can book with confidence every time. We work closely with leading tour operators to bring you great options, flexible choices and the reassurance that your holiday is protected. We’ve been helping holidaymakers snap up brilliant deals since 2003, and over the years we’ve built a loyal community of savvy travellers who know that waiting for the right moment can unlock seriously exciting savings and unforgettable experiences. With access to EXCLUSIVE extra discounts, a wide range of destinations and a friendly team ready to help, Holiday Hypermarket makes it simple to book smarter, travel with confidence and enjoy more for less.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

650 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.7

All reviews

(650)

108 reviews in the last 12 months

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Rated 5 out of 5 stars

Found what we were looking for quick…

Found what we were looking for quick and booking was easy! .. hopefully brilliant bargain too! (Will know more after the holiday)

September 13, 2025
Unprompted review
Holiday Hypermarket logo

Reply from Holiday Hypermarket

Thank you so much for your lovely feedback. It is great to hear that you managed to grab a fab priced holiday with us. Have an amazing time!

Rated 5 out of 5 stars

It was just so quick and easy

September 9, 2025
Unprompted review
Holiday Hypermarket logo

Reply from Holiday Hypermarket

Thank you for taking the time to leave a 5* review

It's great to hear you found the website easy to use.

We do hope you enjoy your holiday.

Rated 4 out of 5 stars

The information and search engine was…

The information and search engine was easy to understand and to complete process of booking holiday

September 5, 2025
Unprompted review
Holiday Hypermarket logo

Reply from Holiday Hypermarket

Thank you so much for booking with us and for taking the time to leave us a review! We're glad to hear you were able to confirm your holiday quickly and easily and we look forward to helping you find your next get away!

Rated 5 out of 5 stars

Used this company several times and…

Used this company several times and found some great deals..

April 16, 2025
Unprompted review
Holiday Hypermarket logo

Reply from Holiday Hypermarket

Thank you for your feedback, it is great to hear that you have found some great deals with us!

Rated 5 out of 5 stars

Great company

Easy site to book a holiday with. Great prices for tui - I saved over £100 on my holiday booking with these. The chat with advisors was easy to access and the change I wanted to make on my booking was immediately sorted.

September 2, 2025
Unprompted review
Holiday Hypermarket logo

Reply from Holiday Hypermarket

Thank you for your lovely feedback. It is great to hear that you managed to save money on a booking with us and received fabulous assistance from our team. I will pass this on for you!

Rated 5 out of 5 stars

Great deals last minute package

Ease of scrolling through each holiday and reading reviews and locations

August 28, 2025
Unprompted review
Holiday Hypermarket logo

Reply from Holiday Hypermarket

Thank you for your lovely feedback, have a great holiday!

Rated 5 out of 5 stars

Website was very easy to follow and…

Website was very easy to follow and use, which made booking easy. Only site I could find where the holiday was actually cheaper than Tui .

August 14, 2025
Unprompted review
Holiday Hypermarket logo

Reply from Holiday Hypermarket

Thank you for your lovely feedback, so glad to hear that you managed to grab a great cost holiday with us. Enjoy!

Rated 4 out of 5 stars

Fairly easy to book …

Fairly easy apart from going back to previous pages when all data was lost and had to begin again. Had to go onto TUI app to choose seats

August 12, 2025
Unprompted review
Holiday Hypermarket logo

Reply from Holiday Hypermarket

Thank you for taking the time to leave a review, we really appreciate it. Wishing you a great holiday!

Rated 5 out of 5 stars

So easy to book great deal very cheep…

So easy to book great deal very cheep only thing I would change is if you could pay in installments

August 6, 2025
Unprompted review
Holiday Hypermarket logo

Reply from Holiday Hypermarket

We really appreciate your lovely feedback - thanks so much for taking the time to leave a review!
Deposit options are available on eligible holidays and depending on how far in advance you book the holiday, and any options for this will be shown on the final page before confirming the holiday for you.
Although we don't have a direct debit facility available, once any deposit has been paid in full, you can then make payments at any time through Manage My Booking or the TUI app, as long as your balance is then paid in full by the due date on your confirmation.
I hope this helps! Have a great holiday!

Rated 5 out of 5 stars

Easy to do

Easy to do, all information was useful and prices were great

August 1, 2025
Unprompted review
Holiday Hypermarket logo

Reply from Holiday Hypermarket

Thanks for your 5 star review.

Rated 5 out of 5 stars

Good deals

Fast & easy booking. Got a TUI holiday £125pp cheap for the same flight & hotel.

July 31, 2025
Unprompted review
Holiday Hypermarket logo

Reply from Holiday Hypermarket

We love to hear that you managed to find a great deal with everything you want in your holiday! Thank you for taking the time to leave a review, we really appreciate it! Have a great holiday!

Rated 3 out of 5 stars

Seat Booking Scam

Paid £100 to select seats on the flight only to find out that to select window seats an additional £100 was needed at the Tui Portal stage. £200 all in just to book 2 seats is ridiculous

July 30, 2025
Unprompted review
Holiday Hypermarket logo

Reply from Holiday Hypermarket

Hi, can you please provide us with the requested information sent to you so that we can investigate this as window seats would not be more expensive than other seats in that category on the aircraft.

UPDATE 30/07/2025 - Thank you for sending over those details. I can see that you have changed your seats from standard to extra legroom which is what has incurred the additional fees. This was not due to selecting a window seat on the aircraft. If you have any further queries, or wish to contact us further, you can reach our team on 0204 578 0977.

Rated 3 out of 5 stars

back to front

i found it annoying that i altho i had paid to book my seats, i had to complete booking and pay, before i could actually select my seats

July 21, 2025
Unprompted review
Holiday Hypermarket logo

Reply from Holiday Hypermarket

Thank you for your taking the time to leave feedback, and I’m really sorry to hear about your experience with the seat selection process. I understand how frustrating it must have been for you. Please rest assured, I will pass your comments on to the relevant team!

Rated 5 out of 5 stars

Easy to book

Easy to book. Offered everything I wanted with a great discount. Lots of choices.

July 21, 2025
Unprompted review
Holiday Hypermarket logo

Reply from Holiday Hypermarket

Thanks for your 5 star review, we hope you have a great holiday ✈️⛱️🍹

Rated 5 out of 5 stars

Great discount price.

Easy to view holidays, easy to complete online, always great prices with excellent discounts.

July 20, 2025
Unprompted review
Holiday Hypermarket logo

Reply from Holiday Hypermarket

We love to hear that you managed to find a great deal with everything you want in your holiday! Thank you for taking the time to leave a review, we really appreciate it! Have a great holiday!

Rated 5 out of 5 stars

Easy to use good prices cheaper than TUI

Easy to use good prices cheaper than TUI

July 15, 2025
Unprompted review
Holiday Hypermarket logo

Reply from Holiday Hypermarket

We're thrilled to hear you found the website easy to use and loved the great prices, especially that it came out cheaper than TUI! 💸✈️

We’re all about helping you find the best value holidays with no fuss, so it’s fantastic to know we hit the mark for you! 🏖️🧳

We can’t wait to help you book your next getaway! 🌍✨

^
Izzy

Rated 5 out of 5 stars

The whole process was quick and essy

July 13, 2025
Unprompted review
Holiday Hypermarket logo

Reply from Holiday Hypermarket

Thank you so much for your lovely 5-star review! ⭐⭐⭐⭐⭐

We're so glad to hear that the whole process was quick and easy, that’s exactly what we aim for! 🧳✈️

We really appreciate you taking the time to share your experience, and we can’t wait to help you with your next holiday adventure! 🌍☀️

^
Izzy

Rated 5 out of 5 stars

A really easy to use website which…

A really easy to use website which gives all the costs for certain dates which then allows you to choose the best option for you. Holiday Hypermarket was also cheaper that other travel companies.

July 10, 2025
Unprompted review
Holiday Hypermarket logo

Reply from Holiday Hypermarket

Thank you for your lovely feedback, we're so glad to hear that you got a great cost for your holiday. Enjoy!

Rated 5 out of 5 stars

Would definitely use again.

Would definitely use again.
Cheapest I found after looking for a good few weeks

June 30, 2025
Unprompted review
Holiday Hypermarket logo

Reply from Holiday Hypermarket

Thank you for taking the time to leave a review, it's very much appreciated.

It's great to hear you secured a great price.

We do hope you have a lovely holiday!

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