Appalling customer care! I’ve been trying to contact them through their official support network since mid July (3 months) and all I get is an automated email saying they are too busy to reply an... See more
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Our driver Ted was brilliant & immediately put our minds at ease upon arrival at Katowice for our transfer to Krakow. He was very polite, helpful and answered all of our questions along the journey... See more
Company replied
Excellent service from simple booking process to great customer experience both on arrival and departure. Even when our our flight changed, a quick email and they rearranged our pick up time. Lovely c... See more
Company replied
Highly recommended. Very efficient service. We only organised our transfer from Cancun airport to our hotel before we travelled, but whilst on holiday I booked our return transfer which was exactly... See more
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3.8
Great
586 reviews
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Very efficient
November 1, 2019
Unprompted review
Superb service!
Couldn’t fault our transfers- we booked a shuttle for 11 people- both on time and nothing was too much trouble- will definitely use again - Luk on our return journey was particularly chatty and very pleasant
Thank you :)
November 1, 2019
Unprompted review
Quick transfers and miles cheaper than…
Quick transfers and miles cheaper than booking through holiday company!
November 1, 2019
Unprompted review
Excessive journey time
I travelled from Las Palmas airport on Saturday evening (26/10) leaving at 7.00pm going to Puerto Mogan. My itinerary suggested that subject to traffic that expected journey time was 1 hour twenty minutes. It took almost exactly 2 hour’s twenty minutes which I felt was excessive and way beyond your own suggested timeframe. Traffic was not an issue at that time of the evening. My return journey on Wednesday 30th which saw me picked up at 3.25pm took 1 hour 40 minutes which was more reasonable given time of day.
October 31, 2019
Unprompted review
Excellent service and good value
Excellent service and good value. Well organised and reliable. Added bonus of saying what check in desks we needed on our departure from Madeira airport.
October 31, 2019
Unprompted review
Great transfer
I’m great driver, lovely car I will use this company again
October 31, 2019
Unprompted review
Professional and prompt service.
October 31, 2019
Unprompted review
Great service and very punctual
October 31, 2019
Unprompted review
Efficient service but coach didn’t…
Efficient service but coach didn’t leave until 1.5hours after we landed. Seemingly waiting for other flights to come in. Sat on a coach not moving for over an hour is not fun
October 30, 2019
Unprompted review
Excellent service
Excellent service. Smooth pick up at airport and quick, comfortable journey to hotel. Would use again.
October 30, 2019
Unprompted review
value for money
October 30, 2019
Unprompted review
They were fine
They were fine. Only thing they picked us up at 4am instead of 5am which was a rough wake up call to have. Other than that all was good.
October 30, 2019
Unprompted review
Prompt pick up at Palma airport hope my…
Prompt pick up at Palma airport hope my return pick up on Monday morning is on time as I’m expecting a 4.30am pick up as I have an 8am flight.
October 30, 2019
Unprompted review
picked up on time sorry to say price a…
picked up on time sorry to say price a bit of a rip off
October 30, 2019
Unprompted review
Pickups were on time drivers very…
Pickups were on time drivers very polite and efficient.
October 30, 2019
Unprompted review
Taxi transfers
The transfers were on time.
Drivers were polite and accomodating to all our requirements.
October 30, 2019
Unprompted review
Brilliant service to and from airport…
Brilliant service to and from airport and a good price.
October 30, 2019
Unprompted review
Please contact me asap so u can explain.
October 30, 2019
Unprompted review
Reply from HolidayTransfers
Dear Customer,
If this has not yet been resolved to your satisfaction please would you kindly send us an email to customerservices@holidaytaxis.com with your information, your contact details and booking reference, so we can investigate on your behalf?
Thank you,
Kind Regards
Annabelle
Customer Services.
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