Holisticshop.co.uk Reviews 

14,976
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 396 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wonderfully diverse selection of items available, noting that the online ordering process is remarkably simple and entirely hassle-free. People consistently highlight the outstanding quality of the products, mentioning that deliveries are always secure, remarkably fast, and protected by excellent packaging. Some reviewers were not happy with product quality, explicitly noting occasional issues with damaged items or faulty goods received in their orders. A few other people also felt that certain packages had minor flaws upon arrival, though the vast majority of consumers remain thoroughly satisfied.

What people talk about most

Product

Reviewers mention positive feedback about product quality, highlighting a wide and beautiful range of items... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting prompt and fast shipping... See more

Quality

People report positive experiences with quality, expressing deep satisfaction and delight with the items... See more

Service

Customers consistently report satisfaction with the service, praising the prompt and reliable assistance they... See more

Order

Users describe positive interactions with order, highlighting an easy, quick, and secure process. Customers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I love the Holistic Shop - they have a good range of products at reasonable prices. I have ordered a few times from them now and each time the ordering has been easy, quick and the delivery secure an... See more

Company replied

Rated 5 out of 5 stars

Very happy to be a returning customer 🤩 Products are beautiful and fairly priced, ordering a simple, dispatch is swift & packaging is great. I bought their gorgeous little velvet and satin draw strin... See more

Company replied

Rated 5 out of 5 stars

I ordered two decks of oracle cards, Spirit Animal oracle and Black Moon Astrology. Both are just beautiful. They feel lovely, even smell amazing (like new books but better), and the artwork on... See more

Company replied

Rated 5 out of 5 stars

I've been ordering from here on and off for years, since 2012. They always deliver so quickly and considering my location is a bit away from them, it's very nice to know they're a reliable company.... See more

Company replied



Company details

  1. Health and Beauty Shop
  2. Aromatherapy Supply Store
  3. Beauty Product Supplier
  4. Beauty Supply Store
  5. Candle Store
  6. Incense Supplier

Written by the company

We are a leading holistic internet mail order company that has been trading securely online since 2000. We pride ourselves on top quality customer service, sourcing the best quality products at the lowest possible prices and delivering to your door in the shortest possible time.

A Warm Welcome to Holisticshop

Written by the company

A Little Bit About Us
We are a leading holistic internet mail order company that has been trading securely online since 2000. We sell unique Holistic Products including Crystals, Tarot, Angels, Incense, Beauty, Aromatherapy & much more!
Our Products
One of the most exciting parts of our work is sourcing the products. We now import products in from all around the world including countries like Thailand, USA, Italy, Brazil, India and Japan. And because we always try to deal direct with the manufacturers of our products we are usually in a good position to offer the best prices and also offer products that are exclusive to us.
Ethical
We take our ethical and environmental responsibilities seriously. We seek information and assurances from our suppliers that they treat their employees with respect and do not employ child labour. In fact many of our suppliers have an active involvement in their local communities, often contributing time or money.
Environmental
In our own processes we are always trying to become more environmentally aware. This is an ever evolving process and we are only a small way along it, but at present we use energy saving bulbs, recycle all of the cardboard and paper and plastic we generate and we print our stationary and promotional cards on recycled paper. Our jiffy bags are all recyclable (not the kind with plastic inside). There are other processes we have changed and there are also many on the list.
Ecommerce Is What We Do
Holisticshop.co.uk is an internet mail order business. That is to say we do not have a traditional type shop and we do not publish a paper catalogue - our website is our catalogue. Because ecommerce is all we do that is where our total focus goes. If you order from us before 3pm on a weekday (Monday – Friday) your package will be shipped that day. Our standard form of shipment to the UK is first class Royal Mail, but faster options are available.

Contact info

4.9

Excellent

TrustScore 5 out of 5

15K reviews

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Asks customers to review

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Replied to 100% of negative reviews

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4.9

All reviews

(14,976)

406 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great quick service

Great quick service. Will shop there again

May 27, 2026
Holisticshop.co.uk logo

Reply from Holisticshop.co.uk

Thank you for your kind review!

We're so pleased to hear you were happy with our service.

Best wishes,

Matt

Rated 5 out of 5 stars

Excellent, A++

Super fast and easy <3 will be back for more.

May 26, 2026
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Reply from Holisticshop.co.uk

Thank you for your review!

We're delighted to hear that your experience was super fast and easy.

Best wishes,

Matt

Rated 5 out of 5 stars

Prompt service

Prompt service, good quality item.

May 20, 2026
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Reply from Holisticshop.co.uk

Thank you for your review!

We're delighted to hear that you were happy with both our service and fast delivery. We really appreciate your support and look forward to serving you again soon.

Best wishes,

Matt

Rated 1 out of 5 stars

My package hasn’t been sent to the…

My package hasn’t been sent to the recipient in longer than the suggested delivery time and I hadn’t received any updates about it.

May 26, 2026
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Reply from Holisticshop.co.uk

Thank you for your review.

According to the tracking information, our delivery partner attempted to deliver your parcel on 03/06/2026, but unfortunately there was no one available to receive it. They have left a card with instructions on how to arrange a redelivery or collection.

As the parcel is still available for delivery, we would be happy to assist if you are experiencing any difficulties arranging this with the courier.

If you feel that this information resolves your concerns, we would be grateful if you would consider updating your review to reflect the outcome. Your feedback is important to us, and we always aim to provide the best possible service.

Best wishes,

Matt

Rated 5 out of 5 stars

Absolutely love my purchase

Absolutely love my purchase. Great service and speedy delivery. Thank you so much 😊

May 26, 2026
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Reply from Holisticshop.co.uk

Thank you for your review!

We're delighted to hear that you were happy with both our service and fast delivery. We really appreciate your support and look forward to serving you again soon.

Best wishes,

Matt

Rated 5 out of 5 stars

Great service and beautiful products.

Great service and beautiful products.
Very happy.

May 26, 2026
Holisticshop.co.uk logo

Reply from Holisticshop.co.uk

Thank you for your review!

We're delighted to hear that you were happy with both our service and our products.

Best wishes,

Matt

Rated 5 out of 5 stars

A beautiful company.

A beautiful, authentic company which supplies genuine and good quality items. Their greeting cards collections are superb and going from strength to strength. I am a long standing customer because of this and of the reliable and prompt service I always receive. So grateful.

May 1, 2026
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Reply from Holisticshop.co.uk

Thank you for your lovely review and for your continued support over the years.

We're delighted to hear that you enjoy our products and greeting card range, and that you've been pleased with our service.

Best wishes,

Matt

Rated 5 out of 5 stars

Joint Support Balm

I asked to be advised when the Joint Support balm was back in stock and was able to reorder this excellent product. It arrived very quickly as is usual with this shop.

May 22, 2026
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Reply from Holisticshop.co.uk

Thank you for your lovely review! We're so pleased you like our service, and we hope you enjoy the Kuumba Made Joint Support Balm.

Best Wishes,
Mel

Rated 5 out of 5 stars

Fast delivery

Fast delivery.
I showed the “Love Your Inner Godess” oracle cards to some friends and we all agreed that not only was the art work amazing, the accuracy of the cards drawn was outstanding

May 18, 2026
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Reply from Holisticshop.co.uk

Hi,

Thank you so much for your lovely review! We’re delighted to hear your order arrived quickly and that you and your friends are enjoying the Love Your Inner Goddess oracle cards. It’s wonderful to know you’re connecting with both the artwork and the messages.

Best wishes,
Kylie

Rated 5 out of 5 stars

Great service and goods

Great service, items arrived well packaged, excellent condition excited to open, delighted with purchases.
Will recommend to others

May 18, 2026
Holisticshop.co.uk logo

Reply from Holisticshop.co.uk

Hi,

Thank you for your wonderful review! We’re so pleased your order arrived safely and that you’re delighted with your purchases. We really appreciate your recommendation!

Kind regards,
Kylie

Rated 5 out of 5 stars

Beautiful pieces

Beautiful pieces, thank you!

May 18, 2026
Holisticshop.co.uk logo

Reply from Holisticshop.co.uk

Hi,

Thank you so much! We’re delighted you loved the pieces.

Kind regards,
Kylie

Rated 5 out of 5 stars

Prompt response

Prompt response to any enquiry about a necklace. Quick delivery and no issues. No to mention great gifts to choose from.

May 18, 2026
Holisticshop.co.uk logo

Reply from Holisticshop.co.uk

Hi,

Thank you for your lovely review! We’re so pleased you were happy with the service, quick delivery, and our gift selection. We hope the necklace was well received!

Kind regards,
Kylie

Rated 5 out of 5 stars

Brilliant

As usual Holistic chop sent my purchases in pristine conditions. The delivery service was fast if you consider I'm in a EU country and had to go through customs clearance it took about 10 days the whole procedure.

May 14, 2026
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Reply from Holisticshop.co.uk

Hi,

Thank you so much for your continued support! We’re delighted to hear your order arrived in pristine condition and that the delivery was still speedy even with customs clearance. We truly appreciate your kind words!

Kind regards,
Kylie

Rated 5 out of 5 stars

Timely delivery!

May 14, 2026
Holisticshop.co.uk logo

Reply from Holisticshop.co.uk

Hi,

Thank you! We’re glad your order arrived on time and appreciate your support.

Kind regards,
Kylie

Rated 5 out of 5 stars

Great little shop you never knew you needed

Popped up in a rare ad that the blocker hadn't removed and showed me just the exact product I'd been looking for. Fate decreed that's where I should go shopping that day. Nice and simple, limited postal options (which makes things so much easier) and the book I bought turned up well packaged a couple of days later. Recommended. So's the book I bought

May 14, 2026
Holisticshop.co.uk logo

Reply from Holisticshop.co.uk

Hi,

Thank you for the fantastic review! We’re so glad fate (and that rare ad!) helped you find us. Delighted to hear everything arrived quickly and safely — and even happier that you enjoyed the book too!

Kind regards,
Kylie

Rated 3 out of 5 stars

Unfortunately the braclet broke on the…

Unfortunately the braclet broke on the second day of wearing. Disappointed as it was beautiful. Book is as expected

May 13, 2026
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Reply from Holisticshop.co.uk

Hi,

Thank you for taking the time to leaving us a review. We’re very sorry to hear the bracelet broke after only two days of wear. We understand how disappointing that must be, especially as you loved how it looked. I have popped you an email to see how we can rectify this for you.

Kind regards,
Kylie

Rated 5 out of 5 stars

Very good products …

Very good products from here and excellent value for money.

May 12, 2026
Holisticshop.co.uk logo

Reply from Holisticshop.co.uk

Hi,

Many thanks for your positive review! It's excellent to hear that you are happy with your products.
Best wishes,
Kylie

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