Holland Watch Group Reviews 162

TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

Il migliore negozio on-line (garantito e sicuro) di Swatch e loro accessori, ho trovato un cinturino dopo tantissimo tempo e che neanche la Compagnia Swatch Italiana era riuscita a trovare!!! Gra... See more

Company replied

Rated 4 out of 5 stars

The product, delivery and updates were as promised. Wendy was very responsive when the order wasn't visible in their systems and informed me when it was processed and shipped. I will order again or re... See more

Company replied

Rated 5 out of 5 stars

I never knew swatch made some fantastic automatic watches with ETA movements around 90s until I accidentally found one in ebay. Upon searching Internet found squiggly has a huge collection of all swat... See more

Rated 1 out of 5 stars

Very disappointed with the customer service I have received after receiving a faulty watch. I purchased a watch for my grandsons Christmas present for Christmas. When it arrived it was not working. I... See more

Company replied

Company details

  1. Watch Store

Written by the company

Mastersintime.com is specialised in the online sales of watches. Advice on a watch, checking out multiple watches, pick up order, or get a new strap for your watch, it is all possible at Mastersintime.com!


Contact info

4.0

Great

TrustScore 4 out of 5

162 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

great dealing with them. fast shipping.

A pleasure doing business with them. Fast delivery, item in perfect condition. Looking forward to deal with them again. Regards from Canada.

February 10, 2015
Unprompted review
Holland Watch Group logo

Reply from Holland Watch Group

Thank you very much for your kind review and greetings from Canada! We’re delighted to hear that your order arrived quickly and in perfect condition. It’s great to know you had such a pleasant shopping experience, and we look forward to helping you again in the future.

Best regards,
Team Holland Watch Group

Rated 5 out of 5 stars

Swatchtastic

Easy to order and super fast delivery. I am now in possession of two Swatch i always wanted in the early 90s when Swatch were costing a fortune! Will buy again

January 6, 2015
Unprompted review
Holland Watch Group logo

Reply from Holland Watch Group

Thank you for your fantastic review! We’re so happy to hear that you finally got the Swatch watches you always wanted and that ordering and delivery went so smoothly. It’s wonderful to know you’re enjoying your new additions. We look forward to welcoming you back again soon!

Best regards,
Team Holland Watch Group

Rated 5 out of 5 stars

101% professional service from Squiggly

My Swatch replacement strap arrived within a very reasonable time, very nicely packaged and with an informative note. The strap was also reasonably priced and shipment cost was not prohibitive. I highly recommend that you check out Squiggly if you are interested in Swatch time pieces. Keep up the good work Squiggly!

November 29, 2014
Unprompted review
Holland Watch Group logo

Reply from Holland Watch Group

Thank you so much for your excellent review! We’re very happy to hear that your Swatch replacement strap arrived quickly, well-packaged, and at a fair price. It’s great to know that you’re satisfied with both the product and the overall service. Your recommendation and encouragement mean a lot to us. Thank you for choosing Squiggly!

Best regards,
Team Holland Watch Group

Rated 5 out of 5 stars

perfect!!

I ordered an old chrono skin swatch I could not find anywhere, the price was reasonable and the item came on time and perfectly packed.
Moreover, everything was written in Italian, my mothertongue.
Surely an online shop to recommend!!!

August 11, 2014
Unprompted review
Holland Watch Group logo

Reply from Holland Watch Group

Thank you very much for your lovely review! We’re delighted to hear that you found the vintage Chrono Skin Swatch you were looking for and that it arrived on time and perfectly packed. It’s also great to know that you appreciated receiving the information in Italian. Thank you for your recommendation and trust!

Best regards,
Team Holland Watch Group

Rated 5 out of 5 stars

Perfect service!

I'm glad I found Squiggly! They've really got all Swatches and even the watchstraps belonging to the watches! I' bought a watchstrap for my 26 year old Swatch!
Thanks for a great service!

May 7, 2014
Unprompted review
Holland Watch Group logo

Reply from Holland Watch Group

Thank you so much for your kind review! We’re so happy to hear that you found the right strap for your 26-year-old Swatch and that you’re pleased with our service. It’s always a joy to help Swatch fans keep their favorite watches alive. We truly appreciate your trust and support!

Best regards,
Team Holland Watch Group

Rated 1 out of 5 stars

Terrible. Will never buy from them again.

My shopping experience with squiggly is THE WORST internet shopping experience by far. Product arrived damaged due to poor packaging and I was forced to pay to have the damaged goods returned (return shipping not refunded) AND the person who asked me to return the goods had the cheek to demand that the damaged goods are properly packaged for the return journey. Customer service was slow and indifferent. Only bought from them once. Will never buy from them again.

March 1, 2014
Unprompted review
Rated 1 out of 5 stars

A disaster!!

I ordered a couple of watch and 2 bands. One of the bands came broken-it looked like somebody was trying to shorten it, but didn't succeed. After I wrote the complaint to Squiggly the answer was to take it to my local jeweler to repair it))). I sent it back.To find the shipment in their company only took them 5 weeks. After many useless emails I got tired and send the whole order back with all my bank details.I had to write 3 more emails with my bank details since it seemed impossible for Squiggly to get the info the first time. After a week I only got half of the payment back with no explanation where the rest of the money is. It looks like after 3 months I am left with no watch neither my money. This is by far the worse shopping internet experience I have ever went thru. Never, never again do I want to have anything to do with Squiggly. Only hoping to get my money back..

February 22, 2014
Unprompted review
Rated 5 out of 5 stars

Best shop for Swatch and accessories!!!

Il migliore negozio on-line (garantito e sicuro) di Swatch e loro accessori, ho trovato un cinturino dopo tantissimo tempo e che neanche la Compagnia Swatch Italiana era riuscita a trovare!!!
Grazie siete i migliori.

The best online store (secure and safe) Swatch and their accessories, I found a strap after a long time, and that not even the Italian Society Swatch was able to find!
Thanks you are the best.

September 12, 2013
Unprompted review
Holland Watch Group logo

Reply from Holland Watch Group

Grazie di cuore per la sua recensione entusiasta! Siamo felicissimi di sapere che è riuscito a trovare con noi il cinturino che cercava da tanto tempo, soprattutto sapendo che nemmeno Swatch Italia era riuscita ad aiutarla. Le sue parole ci riempiono d’orgoglio — grazie per la fiducia e per averci scelto!

Cordiali saluti,
Team Holland Watch Group

Rated 4 out of 5 stars

This Canadian says, "Great service and assistance from Squiggly Swatch Watches!"

My swatch wristband was breaking and the local jewelry store suggested I try to find a replacement online. The swatch website was not helpful in finding my watch and suggesting which wristband to order. I found Squiggly through Google and their assistance was very valuable. After sending a couple of pictures of my watch, they easily recommended the appropriate replacement band and processed my order very quickly. A delay at customs, of course, made the expected delivery date inaccurate, but I really appreciated the quality and speed of service.
Thanks again Squiggly!

June 20, 2013
Unprompted review
Holland Watch Group logo

Reply from Holland Watch Group

Thank you so much for your detailed and thoughtful review! We’re thrilled to hear that our team was able to help you find the perfect replacement band for your Swatch and that you were happy with the quality and speed of our service. We truly appreciate your patience with the customs delay — and your kind words mean a lot to us. Thank you for choosing Squiggly!

Best regards,
Team Holland Watch Group

Rated 5 out of 5 stars

Excellent!

Excellent service. Keep up the good work!

June 3, 2013
Unprompted review
Holland Watch Group logo

Reply from Holland Watch Group

Thank you very much for your kind words! We’re delighted to hear that you’re happy with our service. Your encouragement means a lot to us — we’ll definitely keep up the good work!

Best regards,
Team Holland Watch Group

Rated 5 out of 5 stars

Amazing customer relations

I have a swatch watch which was bought through squiggly in the first instance, its quite a rare one 1991 vintage I believe and like most swatches its vibrant and I love it. not long after I had the watch the strap broke but unfortunately its so rare that trying to get a strap for it was proving very hard indeed and i didn't want to spoil the overall effect of the watch and strap (after all they are both part of the jewellery )I did replace with another strap for a while as the strap that went with the watch was unavailable and it made do.
now almost 18 months later squiggly out of the blue emailed me to say they had another on in stock so hopefully its now winging its way to me and i shall have my complete watch back. thank you so much for the time and effort you all put in

October 18, 2012
Unprompted review
Holland Watch Group logo

Reply from Holland Watch Group

Thank you so much for your amazing review and for sharing your story! We’re thrilled to hear that you were finally able to find the original strap for your rare 1991 Swatch. It’s always a pleasure to help bring such a special watch back to its full glory. We truly appreciate your patience, trust, and kind words — enjoy wearing your complete Swatch again!

Best regards,
Team Holland Watch Group

Rated 5 out of 5 stars

Addictive... :)

It is so addictive to buy Swatch via Squiggly since it is very proffessional and people who work at Squiggly seems to know what they are doing!
Just bought another two.
Can't wait to receive it soon!

August 10, 2012
Unprompted review
Holland Watch Group logo

Reply from Holland Watch Group

Thank you for your fantastic and fun review! We’re so happy to hear that you enjoy shopping for Swatch watches with us and that you appreciate our professionalism and expertise. We hope your new watches arrive soon and that you love them just as much as your previous ones. Thank you for your continued trust!

Best regards,
Team Holland Watch Group

Rated 5 out of 5 stars

the best swatch company ever!!!

The best place to find any kind of Swatch you want and at good prices!
The communication is excellent and the delivery for international orders is very good as well.
Highly recommended!

April 4, 2012
Unprompted review
Holland Watch Group logo

Reply from Holland Watch Group

Thank you so much for your amazing review! We’re thrilled to hear that you consider us the best place for Swatch products and that you’re happy with our prices, communication, and international delivery. Your recommendation means a lot to us — thank you for your trust and support!

Best regards,
Team Holland Watch Group

Rated 5 out of 5 stars

Excellent!!!!

Immediate delivery excellent communication!!!

March 25, 2012
Unprompted review
Holland Watch Group logo

Reply from Holland Watch Group

Thank you for your excellent review! We’re delighted to hear that you were happy with the fast delivery and smooth communication. Your satisfaction means a lot to us — thank you for choosing Holland Watch Group!

Best regards,
Team Holland Watch Group

Rated 5 out of 5 stars

Excellent

I have been looking for a strap for my old but still good swatch watch for years - it didn't need to be the same as the old one but needed to suit the watch. Finally looked in the right place. Good price, fast service especially considering it was international delivery.

Thank you, and I will know where to look next time!

March 19, 2012
Unprompted review
Holland Watch Group logo

Reply from Holland Watch Group

Thank you so much for your wonderful review! We’re thrilled to hear that you finally found the perfect strap for your Swatch and that it arrived quickly, even with international delivery. We’re glad the style suited your watch and that you’re happy with the price and service. Thank you for your trust — we’ll be happy to assist you again anytime!

Best regards,
Team Holland Watch Group

Rated 5 out of 5 stars

Geat internet shopping experience

I ordered a replacement band and battery for my swatch watch.
The proccess was very efficient. I definitely will order from them again!

Jacqueline
Hot Springs, Virginia
USA

March 17, 2012
Unprompted review
Holland Watch Group logo

Reply from Holland Watch Group

Thank you very much for your great review! We’re happy to hear that ordering your Swatch band and battery was such an efficient experience. It’s wonderful to know that you’re satisfied and planning to shop with us again — we truly appreciate your trust!

Best regards,
Team Holland Watch Group

Rated 5 out of 5 stars

EXCELLENT

Immediate delivery excellent communication pros
With the best of existing

March 6, 2012
Unprompted review
Holland Watch Group logo

Reply from Holland Watch Group

Thank you so much for your excellent review! We’re delighted to hear that you were pleased with the fast delivery and smooth communication. Your kind words mean a lot to us — we’re happy to know you had such a positive experience!

Best regards,
Team Holland Watch Group

Rated 5 out of 5 stars

Jon

These guys are the greatest. Had a watch on my wish list since 2008...it just became available and they got right to me! Can't ask for more than that!

February 27, 2012
Unprompted review
Holland Watch Group logo

Reply from Holland Watch Group

Thank you for your fantastic review! We’re so happy to hear that after all these years, the watch from your wishlist finally became available and reached you successfully. It’s wonderful to know that our system helped make that happen. We truly appreciate your patience, trust, and enthusiasm — enjoy your watch!

Best regards,
Team Holland Watch Group

Rated 5 out of 5 stars

Order no. 1867871

Due to broken strap I was very close to give up on my Scuba... And then shipment from Squiggly arrived and I'm happy owner of this watch again. Thank you guys and keep up the good work!

February 10, 2012
Unprompted review
Holland Watch Group logo

Reply from Holland Watch Group

Thank you so much for your wonderful review! We’re thrilled to hear that your Scuba watch is back in use thanks to the new strap. It’s always great to know we could help bring a beloved watch back to life. We truly appreciate your kind words and encouragement — thank you for choosing Squiggly!

Best regards,
Team Holland Watch Group

Rated 5 out of 5 stars

They don't forget a promise... Thanks for your nice job

I try to found a SWATCH strap from 1990. Squiggly say that is out of stock, but they will inform me as soon as they got one.
Some months latter I receive an email where they say that the required Strap is available. I ordered last Monday, and I received 3 days later. So I cannot be more happy with that service. Without any doubt a Company to trust. Thanks Squiggly.

February 7, 2012
Unprompted review
Holland Watch Group logo

Reply from Holland Watch Group

Thank you very much for your kind words and great review! We’re so happy to hear that you found the vintage Swatch strap you were looking for and that it arrived quickly after your order. It’s wonderful to know that our notification service and fast delivery met your expectations. Thank you for your trust — we’re delighted to have you as a satisfied customer!

Best regards,
Team Holland Watch Group

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