Holloways Contemporary Country Living Reviews 

99
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

From negotiating the purchase of a Fairford L shaped sofa set and a Chichester parasol to its delivery and assembly, I found Holloways professional and friendly. A big Well Done to their Team.

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Rated 5 out of 5 stars

I am delighted with my Chelsea furniture, it is very well made, comfy & looks great. So glad I ordered from Holloways as their service has been first class from start to finish, would highly recommen... See more

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Rated 5 out of 5 stars

We love our Kew conservatory furniture and are pleased we made the 3 hour round trip to visit Holloways (it seemed a lot of money to spend without seeing the product). The cake itself was worth the jo... See more

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Rated 5 out of 5 stars

Superb service from purchasing right through to delivery. Sarah was most helpful in helping us when we were choosing what we wanted. Then a phone call to arrange a date for delivery. The two lads who... See more

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Company details

  1. Furniture Store
  2. Art & Antiques
  3. Garden Furniture Shop
  4. Interior Designer
  5. Modern British Restaurant

Written by the company

For more than 35 years, Holloways has been supplying exceptional living, dining, garden and conservatory furniture to discerning customers across the UK and beyond. Family-run, we pride ourselves on British-made furniture, built to last, underpinned by unrivalled knowledge and excellent customer service. Our stunning Worcestershire furniture showrooms are surrounded by farm fields and ancient English woodland, and are a stone's throw from the footpaths and bridleways of the Worcestershire Way. Converted hop kilns are home to four floors of luxury furniture, a well-established interior design studio and beautiful gift shop filled with stylish accessories, home fragrance, kitchenware and indoor and outdoor lighting. The state-of-the-art Gallery Showroom houses a huge Neptune store-in-store – showcasing the very best furniture and accessories from this great British brand – as well as The Sanctuary, our hair, beauty and aesthetics salon. Holloways award-winning, farm-to-fork café, The Glasshouse, is situated inside an elegant conservatory with glorious views across the Suckley Hills. Breakfast, lunch and afternoon tea menus are seasonal, making use of the very best ingredients from award-winning Worcestershire and Herefordshire food and drink producers. Outside, courtyards are brimming with one-off garden antiques, statuary and contemporary sculpture from sister business Holloways Garden Antiques, along with a vast collection of hand-thrown Italian terracotta pots in every shape and size. Holloways is the UK's leading specialist in conservatory and garden room furniture. Nationwide delivery.


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4.9

Excellent

TrustScore 5 out of 5

99 reviews

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4.9

All reviews

(99)

14 reviews in the last 12 months

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Rated 5 out of 5 stars

Stourhead cane furniture.

Having spoken to Annie about renovation of my cane furniture originally.purchased possibly 30 years ago, she confirmed that the manufacturer still worked for Holloways. Things quickly got under way with fabric samples being sent.and chosen. Two delightful young men collected and subsequently delivered the furniture and I am delighted with the result. Thank you Holloways, and especially Annie and the boys - an excellent service.

August 23, 2024
Unprompted review
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Reply from Holloways Contemporary Country Living

We're absolutely delighted we were able to help give your conservatory furniture a new lease of life. Thank you so much for getting in touch with us again and for your wonderful review. Wishing you many, many more happy years with your furniture. Warmest wishes, the Holloways team

Rated 5 out of 5 stars

From the moment I sent a general email…

From the moment I sent a general email enquiring about the conservatory furniture I was impressed with Holloways. Jo was very helpful and efficient with her responses, so much so we decided to travel from North Yorkshire to visit the showroom so we could see the furniture for ourselves! It was made worthwhile by the excellent range and display of furniture, Annie was very helpful too in Jo’s absence and we also got to enjoy a delicious lunch in the cafe. We didn’t have long to wait for our furniture to be delivered once it was ordered and it was great that the guys that delivered it are from the company too…….what a great service you offer. We are sooooooo pleased with our Kew Furniture and would definitely recommend Holloways. I’m just sad that it is such a long way from us otherwise I would definitely be visiting again. A really big thank you to everyone for giving such great customer service, Lisa

June 20, 2024
Unprompted review
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Reply from Holloways Contemporary Country Living

We're thrilled you're so pleased with your Kew furniture, Lisa - thank you so much for taking the trouble to review us. We've passed on your kind words to Jo and Annie and the delivery team, who were delighted to be able to help you, and we're thrilled you enjoyed your lunch in the Glasshouse too. Do please come and see us again soon – there's always something new to see and it's a lovely drive from Yorkshire :-D Warmest wishes, the Holloways team

Rated 5 out of 5 stars

Always worth a visit

Always enjoy visiting your business be it for coffee, lunch etc. You have quality products and always seem to find what I am after. The staff are very polite and helpful. The delivery 'boys' were really nice 'lads' and placed the items exactly where I wanted them. All round you have a business I am happy to deal with.

May 27, 2024
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Reply from Holloways Contemporary Country Living

Delighted you're so pleased with the service from Holloways, Ian. thank you so much for taking the time to review us, and we hope to welcome you back to our Worcestershire showrooms very soon.

Rated 5 out of 5 stars

First class service

Holloways have been absolutely first class in every way, from the helpful staff when buying my sofa to the delivery men putting it into position in my house. I bought my furniture about 10 months ago but due to delays in building work it has only just been delivered. Holloways stored it for free and nothing was too much trouble. I am absolutely thrilled with the quality and comfort of the sofa and chair and the fact that it was very favourably priced compared to other well known sofa companies. A big THANK YOU to the whole team.

April 23, 2024
Unprompted review
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Reply from Holloways Contemporary Country Living

Thank you so much for taking the time to write. We're thrilled you're so pleased with your furniture and have passed on your kind words to the team. Our staff always aim to go the extra mile for our customers, and we're always delighted to help in whatever way we can. Wishing you many years of joy with your new furniture.

Rated 5 out of 5 stars

Amazing Food

January 11, 2024
Unprompted review
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Reply from Holloways Contemporary Country Living

Thanks so much for your review. Hugely appreciated.

Rated 5 out of 5 stars

Garden Room

I wanted to furnish our garden room from scratch.
Having listened to my brief, Jo Blackwell designed a layout for me, zoning the areas etc. She was spot on.
As we are in North Yorkshire, I took a risk not trying the furniture for comfort but needn’t have worried.
The furniture arrived before Christmas and I couldn’t be happier. Luckily Holloways is located far from me, otherwise my bank balance would suffer!

December 8, 2023
Unprompted review
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Reply from Holloways Contemporary Country Living

Liz your garden room looks incredible – thank you for sharing your images with us, and thank you for this fabulous review. Hope you'll be delighted with your furniture for many, many years to come. We're always here to help. Warmest wishes from Jo and the whole Holloways team

Rated 5 out of 5 stars

Superb service from start to finish.

Superb service from purchasing right through to delivery. Sarah was most helpful in helping us when we were choosing what we wanted. Then a phone call to arrange a date for delivery. The two lads who delivered the two sofas were only too willing to move our old furniture outside ready to be collected later. All in all a first class service. Highly recommend them.

December 4, 2023
Unprompted review
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Reply from Holloways Contemporary Country Living

Thank you so much for your fabulous review. So pleased we were able to help you choose your sofas, and that delivery went smoothly. Warmest wishes, the Holloways team

Rated 5 out of 5 stars

Very good customer service and product quality

Staff very helpful regarding prices and purchase of two arm chairs. The company kept us informed of delivery arrangements and the delivery itself went very smoothly managed by two very polite and helpful delivery men. Overall, very pleased with purchase,

November 15, 2023
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Reply from Holloways Contemporary Country Living

Thanks so much for taking the time and trouble to review us, Suzanne. We're thrilled you're so pleased with your chairs, and have passed on your kind words to our delivery team. Hope to welcome you to Holloways again soon. Warm wishes, the Holloways team

Rated 5 out of 5 stars

Great customer service…

I bought a Neptune dining table from Holloways, so that I could have more control over delivery date. And I wasn’t disappointed. Everything was organised as I needed & the table was delivered by the Holloways delivery team who were very efficient & friendly.

October 16, 2023
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Reply from Holloways Contemporary Country Living

Thank you so much for your kind words. We're incredibly proud to have been Neptune partners from almost the beginning of their journey, and are delighted to supply and deliver their furniture and accessories to Holloways customers all over the UK. We're particularly pleased to have all of their dining collections on display in our showrooms – it really helps customers visualise how the dining tables and chairs will look and feel in their own homes. We're thrilled we were able to look after you. Warm wishes, the Holloways team.

Rated 5 out of 5 stars

Excellent customer service

I've now ordered 3 times from Holloway's and have always found them very helpful, efficient and friendly. In addition, the quality of the items I've bought has always been excellent. The delivery of my most recent order to my 6th floor flat was very problematic and Tom and Max could not have been more helpful. Nothing was too much trouble and they went above and beyond in trying to resolve the difficulties we had. This was in stark contrast to experiences we've had with other large national companies. I wouldn't hesitate to recommend the company to anyone.

October 17, 2023
Unprompted review
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Reply from Holloways Contemporary Country Living

What a fabulous review, Anne! Thank you so much for your kind words, which we've passed on to Tom and Max. We're very used to delivering to all sorts of properties in all sorts of locations – with varying degrees of difficulty! – and are always delighted when we're able to place customers' furniture in situ, exactly where they want it. So glad we were able to look after you, and thanks again for ordering from us. Warm wishes, the Holloways team.

Rated 5 out of 5 stars

I have nothing but good things to say…

I have nothing but good things to say about Holloways. From ordering our fabulous Derby teak table with 8 beautiful Lisboa chairs, delivered on the date we wanted (by super efficient and helpful team), to the separate delivery of the vintage galvanised trough and bird bath, we have had excellent service and will definitely use Holloways again, and recommend them to others. Thank you all.

August 25, 2023
Unprompted review
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Reply from Holloways Contemporary Country Living

What a fabulous review, Alex! Thank you so much for taking the trouble to write. Absolutely thrilled you're so pleased with your garden furniture and antiques, and we've passed your kind words on to the delivery and sales teams, who are delighted. So glad we were able to look after you. Warm wishes, the Holloways team

Rated 5 out of 5 stars

Great experience!

Joanne was great, very helpful in our decision making and went the extra mile to get us a very good deal. The furniture is great, just like the other items we've had from Holloways. Would highly recommend them.

August 17, 2023
Unprompted review
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Reply from Holloways Contemporary Country Living

Thank you so much for taking the trouble to review us, Michael, and for your kind words. We've passed on your lovely comments to Joanne and we were very glad to have been able to help. Hope to see you again soon. Warm wishes, the Holloways team.

Rated 5 out of 5 stars

Received first class attention and…

Received first class attention and advice from Annie in the shop in relation to the purchase of sofa, armchair and footstool. They were delivered and manoeuvred expertly upstairs by Lee and Tom who were super ambassadors for Holloways.
The sofa is made by a traditional bed maker and has sprung cushions making it loungingly comfortable. The colour variations of the sofa , chair snd footstool (sapphire, jade and terracotta) work incredibly well together and blend brilliantly with the feature cushions and my Persian rug.

August 4, 2023
Unprompted review
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Reply from Holloways Contemporary Country Living

What a fabulous review, Mike. Thank you so much for taking the trouble to write. We're thrilled you enjoyed your experience at Holloways and we've passed on your kind words to Annie and the delivery team, who are all delighted to have been able to help. Wishing you many years of joy with your furniture. Hope to welcome you to Holloways again soon.

Rated 5 out of 5 stars

First visit to Holloway's but definitely not the last!

Recently visited with a friend.
Fabulous customer service in all departments. A really lovely restaurant. Spotlessly clean and the coffee & cakes were amazing!
A wonderful shopping experience. Beautifully laid out. Will definitely be back. Would not hesitate to recommend

July 25, 2023
Unprompted review
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Reply from Holloways Contemporary Country Living

Thank you very much for your wonderful Emma, it is so kind of you to take the time to write. We have passed on your lovely message to the team. Looking forward to welcoming you again soon. Best wishes, the Holloways team.

Rated 5 out of 5 stars

Really friendly company

Really friendly company, fantastic customer service journey and would recommend to everyone.
The pots I ordered are absolute quality as well.
Thank you.

July 24, 2023
Unprompted review
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Reply from Holloways Contemporary Country Living

Thank you so much for the kind review, Jon. We are so glad you are enjoying your new pots. We look forward to welcoming you to Holloways and The Glasshouse soon. Warm wishes, the Holloways team

Rated 5 out of 5 stars

Top class service

Staff were very helpful in assisting us to select our conservatory furniture, also, the home design service is something we will be taking advantage of. From ordering through to delivery, the service is second to none. One thing I feel I should mention, - my husband was suddenly admitted to hospital and we were unable to take delivery on the agreed date, but Holloways staff couldn’t have been more helpful. They were able to hold our furniture until we were back home and able to accept delivery. Thanks so much for that.
The delivery team were very professional. Everything was carefully unpacked and put in place, and all the packaging cleared away without any fuss. We are delighted and the furniture looks really stylish. We will definitely be back!!

May 10, 2023
Unprompted review
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Reply from Holloways Contemporary Country Living

What a wonderful review, Ann – thank you so much for taking the trouble to write. We're thrilled you're so pleased with your furniture, and so glad we were able to help. Wishing your husband a speedy recovery, and you both many years of joy with your furniture. Warmest wishes, the Holloways team

Rated 5 out of 5 stars

A Great Experience from Start to Finish

A great experience from selecting our conservatory furniture, ordering and through to delivery. Helpful advice when ordering and a quick delivery. The delivery team were very professional. Everything was carefully unpacked and put in place, and all the packaging cleared away without any fuss. We were delighted and the furniture looks great.

Good, old-fashioned service - thank you.

May 11, 2023
Unprompted review
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Reply from Holloways Contemporary Country Living

We're thrilled you're so pleased with your conservatory furniture, Steve, and we've passed on your kind words to our delivery and sales teams. Thank you so much for taking the trouble to review us, and we hope to welcome you to Holloways again very soon.

Rated 5 out of 5 stars

Thanks to victoria

Visited today (Thursday), Victoria was incredibly helpful in putting colours together for us, purchased 5 cushions which are already on the sofa. Not the colours I would have picked out but they look fantastic. Thanks Victoria for taking away the pain :)

Then had late lunch in the restaurant which was very very good. Great experience all round.
Will definitely return .

March 23, 2023
Unprompted review
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Reply from Holloways Contemporary Country Living

It was so lovely to meet you both in the showrooms yesterday, and we're so glad you found the cushions you were looking for. We've passed on your kind words to Victoria and the Glasshouse team – they're absolutely delighted. Looking forward to welcoming you both to Holloways again soon.

Rated 5 out of 5 stars

A fantastic company to deal with

A fantastic company to deal with. Sales were very helpful, delivery service kept in touch all the way. Customer care is excellent, caring if we were happy. We had reason to return a sofa and chair needing attention. Issue sorted quickly and returned to us. Nothing was a trouble to them.

March 10, 2023
Unprompted review
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Reply from Holloways Contemporary Country Living

Thanks so much for your wonderful review, mags21. We're so pleased we were able to resolve your issue so quickly, and delighted all is now well with your furniture. We've passed on your kind words to our sales, customer care and delivery teams – they're thrilled.

Rated 5 out of 5 stars

A hidden gem.

What a smashing place and a rural situation that makes a visit so much more special. Had been looking for a comfortable chair for ages and found it at Holloways.
Really nice people so all in all, a big plus.

January 10, 2023
Unprompted review
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Reply from Holloways Contemporary Country Living

What a fantastic review, Martin! Thank you so much for your kind words. Our team always strive to go the extra mile for our customers, and they're delighted you were so pleased with your visit and your chair. Hope to welcome you again soon.

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