The Bay Furniture Company Reviews 

A great store with a huge choice of furniture. They hadn’t got what we wanted in stock but did have in other store. Prompt delivery and built for us. Great team, very friendly and helpful. Thank you.

Great guys there lots of lovely furniture on show bought 4 bar stools, chair and footstool and an oak cupboard delivered and assembled in home in 2 days.
Fabulous service.

Excellent service and quality furniture. Really pleased with our sideboard and tv table and really appreciative of the service. Both Nathans went out of their way to ensure delivery times fitted with our change of plans. Delivery was very professional and personal. Much appreciated and highly recommended.

Service was fantastic, Nathan from the Bridgend store was helpful throughout really informative with all the sofas I was deciding from, helped with providing all the pros and cons of each one which is very helpful!

The arrangement payment and delivery was high quality I’ve not had any issues throughout the whole process so very thankful for all the help Nathan gave me and my mother couldn’t have asked for anything more.

Really high quality sofa and very nicely priced can not fault this once the time comes for a new sofa I shall be coming back here without a shadow of a doubt.

Thank you again Nathan for all the help and communication!! 10 out 10!!

Fantastic service from start to finish.
Friendly, professional and went out of their way to get the sofa i wanted. I can't thank them enough.

What an amazing place. High quality at half the price of most retail. I called ahead to Nathan who sent me pics of what he had available to give me an idea then on arrival Gavin in Haverfordwest store was absolutely fantastic. Really patient, not at all pushy and even helped load the van. I ended up buying double what I went for as too good to miss. Fully kitted out my holiday let. When we forgot a cable for new recliner, Gavin even dropped it off for us the next day! Will definitely be back.

Great customer service, from the Store and picking sofa and arranging a fast speedy delivery. The delivery men was very helpful took all rubbish and put all sofa together. Beautiful sofa highly recommend.

We are very happy with our new leather power recliner sofa and armchair.
They were friendly and professional and set the sofa and chair up in our living room.
We can highly recommend this company.

Superb service from ordering to delivery. Very efficient and a quality product. Nothing to fault. Very highly recommended for furniture selection, customer service, which was excellent, and delivery. Absolute pleasure to deal with. I was regularly kept updated on a suitable delivery day which was fully honoured. 5*** star plus.

Excellent service

Great selection of furniture and accessories very well priced but the best bit is the customer service and support Gavin in Haverfordwest and Nathan in Bridgend are fantastic
Would recommend this company you will not be disappointed

This is the second time we’ve purchased from Bay Furniture and once again not disappointed. From the moment we needed assistance at the showroom in Beulah Road we had it. All our questions were answered with efficiency and nothing was too much trouble, even the offer of taking a chair home to try for size. Delivery was quick and the delivery guys were helpful and friendly. Communication also top notch. Can happily recommend and will continue to buy from Nathan and his team.

Great service, loads of choice and quick delivery.

Received such excellent service from Gavin at Haverfordwest. Extremely helpful and friendly.
Would definitely return. Great quality sofas, Amanda Morgan x

Great in store service, very competent and approachable friendly seller. Generally good quality pieces of furniture in good prices. Full service provided delivery assembling and old furniture removal same time. I am really delighted.

The two Nathan's were a pleasure to work with and the furniture delivered was excellent. Delivery was on time (no Pembrokeshire promises here) and I also have loads of praise for the gentlemen who delivered!
100% would recommend.

Really lovely team, delivery was prompt and my tv unit and sofa are lovely!! thank you so much Gav and team ☺️

Very good service from the start from going in the shop in Haverfordwest and speaking with Gav to having the delivery today and to man that were clean tidy building the furniture it be first class service. Very good communication on the delivery timescale and making it convenient to me around work. Highly recommend for sofa and beds thank you very much. Definitely be telling others and using you again

I used the Haverfordwest branch and was impressed from the first moment I walk through the doors into showroom ( behind Morrisons ) , Nathen was a star nothing too much trouble without the hard sale patter ,
Cannot recommend this company enough picked the sofa on Sunday had free professional respectful delivery on the Wednesday
Plus 40% cheaper for the same sofa in dfs
Perfect service start to finish will defo use again

From start to finish the staff at bay furniture are truly professional and helpful everything they said they done nothing to big or small 5 stars from me will be shopping there again