Excellent company to deal with. Nice to be left alone to shop and not hassled. Very helpful when you ask questions. Went above and beyond to deliver on a Saturday. Quoted three weeks and delivery very... See more
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We left a lot of furniture behind when moving to Wales and we have almost furnished our whole house with purchases from Nathan over the last couple of years! Good quality ex-display or end-of-line ite... See more
Service was fantastic, Nathan from the Bridgend store was helpful throughout really informative with all the sofas I was deciding from, helped with providing all the pros and cons of each one wh... See more
What an amazing place. High quality at half the price of most retail. I called ahead to Nathan who sent me pics of what he had available to give me an idea then on arrival Gavin in Haverfordwest store... See more
Company details
Written by the company
Hello! we are an independent Family run company! with high expectations on customer service! We Sell Household furniture at discounted Prices from some of the largest retailers in the industry! including Sofology, Bensons for Beds, John Lewis, Sealy, DFS & many others! All our stock is available immediately, with delivery's coming in Daily! Based in West Wales with the option to deliver all of the united Kingdome with our inhouse Delivery service!
Contact info
The Bay Furniture Company, Beulah Road, Bryngwyn, SA38 9QA, Newcastle Emlyn, United Kingdom
- 01239 711058
- info@thebayfurniturecompany.co.uk
- thebayfurniturecompany.co.uk
4.9
Excellent
110 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Very good experience with this company
Very good experience with this company. Great value, friendly people and fast delivery.
July 23, 2025
Unprompted review
Reply from The Bay Furniture Company
Hi Mark,
Thank you so much for your fantastic review and for choosing the 3 & 2 Grey Gavin Recliner Sofas. We truly appreciate your support and are delighted to hear you're happy with your purchase. It was a pleasure to serve you, and we look forward to welcoming you again in the near future!
Súper friendly and helpful
Súper friendly and helpful. Knows his stuff and products are great
July 16, 2025
Unprompted review
Reply from The Bay Furniture Company
Hi Jennifer,
Thank you so much for your lovely review and continued support. We're so pleased to have you as a valued customer and really appreciate you taking the time to share your experience. We look forward to seeing you again soon!
Definitely recommend this company
Definitely recommend this company. Great quality furniture, delivery was fast and efficient. Staff were very informative and friendly.
February 22, 2025
Unprompted review
Reply from The Bay Furniture Company
Hi Edd,
Thank you for taking the time to leave us a review – we truly appreciate your support! It means a lot to have you as a valued customer, and we look forward to welcoming you back again in the near future.
Clear communication and item exactly as…
Clear communication and item exactly as described. Great value for money.
May 8, 2025
Unprompted review
Reply from The Bay Furniture Company
Hi Afifa,
We really appreciate you taking the time to leave us such a lovely review. Your support means a great deal to us, and we're so glad to have you as a valued customer. Looking forward to seeing you again soon and helping with anything you might need in the future!
Absolutely fantastic company
Absolutely fantastic company, great friendly service. My grandparents picked and ordered a sofa and 2 chairs on a Wednesday and it arrived on Thursday, old sofa was removed, there aren’t many places that you can have next day delivery on a sofa!
Fast delivery, very helpful staff, lots to choose from in the show room
July 16, 2025
Unprompted review
Reply from The Bay Furniture Company
Hi Freyah,
Thank you so much for your kind review and for choosing the 2-seater and chairs with us. We're thrilled to hear you're happy with your purchase and truly appreciate your support. It was a pleasure serving you, and we look forward to welcoming you back again in the near future!
Great value and brilliant service
Recently purchased a bed and two sofas ... Great value and brilliant service. Highly recommend.
June 6, 2025
Unprompted review
Reply from The Bay Furniture Company
Hi Alison,
Thank you so much for your lovely review and for choosing your new bed and sofas with us. We truly appreciate your support and are so pleased you’re happy with your purchase. It was a pleasure to assist you, and we look forward to seeing you again in the near future!
Second purchase
Just purchased a second matching two seater sofa... Great value and brilliant service again. Very highly recommended.
Thanks Nathan.
February 12, 2025
Unprompted review
Reply from The Bay Furniture Company
Hi John,
Thank you for your great review and for coming back to purchase a second sofa to match your first – we truly appreciate your continued support! It’s always a pleasure to help, and we’re so glad everything came together nicely. We look forward to seeing you again in the future!
Good service and great sofa ..Nathan…
Good service and great sofa ..Nathan helps as lot to get our sofa.. thanks bay furniture for your lovely corner sofa
January 15, 2025
Unprompted review
Reply from The Bay Furniture Company
Hi Eldho,
Thank you so much for your kind review and for choosing your new sofa with us! We really appreciate your support and are delighted to hear you're happy with your purchase. It was a pleasure serving you, and we look forward to welcoming you back again in the near future.
High quality at affordable price
The quality of this furniture is excellent. Delivered already built, it is solid and looks fantastic. It's exactly what we wanted and photos on the website reflect how it looks. Well worth the money.
December 11, 2024
Unprompted review
Reply from The Bay Furniture Company
Thank you so much for your kind review and continued support. We truly appreciate you taking the time to share your experience. It means a lot to us, and we look forward to welcoming you back again in the near future!
Honest
What a Great Experience..Nathan was exceptional patience listened guided me thro it all .i ended up with Truly great quality sofa & chair at a great price ..i was very impressed with the guys who delivered
If you want exceptional customer service just Visit
Will not be disappointed
September 19, 2024
Unprompted review
Reply from The Bay Furniture Company
Thank you so much for your kind review and continued support. We truly appreciate you taking the time to share your experience. It means a lot to us, and we look forward to welcoming you back again in the near future!
Customer service by Nathan was…
Customer service by Nathan was excellent so very helpful and nothing was too much trouble my sofa and chair was delivered the next day! very helpful delivery men could not fault their customer care and would not hesitate to recommend this business
Thank you Nathan Willow is very pleased with the chair!
September 12, 2024
Unprompted review
Reply from The Bay Furniture Company
Hi Mrs Traves,
Thank you for your lovely review and for choosing your new sofa and chair with us. We truly appreciate your support and are so pleased to hear you're happy with your purchase. It was a pleasure to assist you, and we look forward to seeing you again in the near future!
Friendly staff and very obliging
Friendly staff and very obliging. Bought a three piece for our new house and they stored it FOC until the purchase was complete.
March 7, 2024
Reply from The Bay Furniture Company
Hi Olwyn,
Thank you so much for your kind review and for choosing your 3-piece sofa set with us. We really appreciate your support and are so glad to hear you're pleased with your purchase. It was a pleasure to serve you, and we look forward to seeing you again in the near future!
Really good service and great quality
Really good service, great news sofa at half the price of other places and much better customer service. Quick delivery and set up. Have purchased a few things here and not disappointed.
August 30, 2024
Unprompted review
Reply from The Bay Furniture Company
Hi Jim,
Thank you for your great review and for choosing your new sofa with us – even better at half price! We’re glad you’re happy with your purchase and appreciate your support. It was a pleasure to assist you, and we hope to see you again soon.
Excellent shop with quality furniture
Helpful staff, went over and above. Items were high quality. Delivery on time. Again helpful staff, friendly and careful.
January 6, 2024
Unprompted review
Reply from The Bay Furniture Company
Hi Andrea,
Thank you so much for your wonderful review and kind words about our high-quality furniture. We're thrilled to hear you're pleased with your purchase and truly appreciate your support. It was a pleasure serving you, and we look forward to welcoming you back again in the near future!
Always check The Bay Furniture Company stores first
Went in today after seeing the choices they had online, saw the sofa and chair I wanted at a very good price, bought sofa and chair and they even could deliver it same day for me which was amazing no waiting around for delivery or 12weeks for it to come, if it is in the store they can deliver. Helpful friendly staff and if you are looking for anything for your home check The Bay Furniture Company first they may have it or something nearly the same in stock at a fraction of the price. Highly recommend
August 28, 2024
Unprompted review
Reply from The Bay Furniture Company
Hi Sally,
Thank you so much for your fantastic review! We're delighted to hear that you found exactly what you were looking for at a great price and that our same-day delivery made the experience even better. Our team always aims to offer quality, value, and excellent service, so it's lovely to know that came through. We really appreciate your recommendation and look forward to seeing you again soon!
Great, professional and helpful company
Great company. Quick delivery. Great selection for all sizes and budgets. The lads were so helpful and professional throughout the process.
I would highly recommend and will definitely use them again.
Thank you so much for our new sofa.
May 30, 2024
Unprompted review
Reply from The Bay Furniture Company
Hi Lisa,
Thank you so much for your kind words and wonderful review! We're so pleased you were happy with the service, selection, and quick delivery. It's great to hear the team were helpful and professional throughout – we’ll be sure to pass that on to them. Enjoy your new sofa, and we look forward to welcoming you back again in the future!
Excellent products lovely quality
Excellent products lovely quality, great advice about what was available and certainly great value for money. We purchased a modern sold wooden TV stand along with two chest of drawers and two bedside cabinets.
Two of their team delivered and they were friendly anf professional even moving our old furniture into the garage as we're waiting for buyers to collect. Great that they would have disposed of for a small charge if we had needed. Will definately be buying again from The Bay Furniture Company. Thank you
Rebecca Leonhardt
April 5, 2024
Unprompted review
Reply from The Bay Furniture Company
Hi Rebecca,
Thank you so much for your lovely review! We're thrilled to hear you're happy with the quality of your new furniture and the service you received. It’s great to know our team could help make the delivery and setup smooth and stress-free. We truly appreciate your kind words and look forward to helping you again in the future. Thanks for choosing The Bay Furniture Company!
Reply from The Bay Furniture Company
Hi Andy,
Thank you for your great review! We're pleased to hear you were happy with our service. Your recommendation means a lot to us, and we look forward to helping you again in the future.
Bay furniture also does storage
Bay furniture also does storage, the location and service are very good.I would recommend them them for reasonable prices and very good customer service.
March 19, 2024
Reply from The Bay Furniture Company
Hi Bob,
Thank you for your great review! We're glad to hear you were pleased with both the service and storage options we offer. Your recommendation means a lot to us, and we're always here to help with quality furniture at fair prices. We look forward to seeing you again soon!
Reply from The Bay Furniture Company
Hi Suzanne,
Thank you for your great review! We’re so pleased you found our service friendly, our prices competitive, and our products up to standard. It’s always our aim to deliver exactly what we promise, so your feedback means a lot. We look forward to seeing you again soon!
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