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Hollywood Bowl Reviews 

9,287
•
TrustScore 4.5 out of 5

4.6

Bowling Alley
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Review summary

Created with AI, based on recent reviews

Looking at 2,198 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight that staff members are exceptionally friendly, polite, professional, and always ready to help make every visit special. Consumers frequently note that the venues feature spotless facilities, fantastic bowling lanes, and a very safe environment for young teens and families to enjoy. Reviewers also point out the great food and drinks available, making it a wonderful destination for birthday parties and gatherings. However, some people mentioned experiencing occasional waiting times and delays due to limited staff availability at the busy reception desk and the bar areas.

What people talk about most

Staff

Customers consistently note positive experiences with staff, frequently describing team members as... See more

User experience

People report positive experiences with user experience, highlighting friendly staff, great atmospheres, and... See more

Service

Reviewers highlight positive aspects of service, noting that staff members are polite, efficient, and quick... See more

Location

Consumers find location to be positive, highlighting great accessibility and convenient spots across various... See more

Facilities

Reviewers mention positive feedback about facilities, highlighting the spotlessly clean venue, well-stocked... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Visited Edge Lane Liverpool site. Facilities were clean, machines well stocked and bowling was fantastic. The kids all had a great time and staff were very friendly, professional and knowledgeable, es... See more

Company replied

Rated 5 out of 5 stars

Brilliant location, brilliant facilities, well staffed and safe environment for young teens to enjoy a fun experience together. Staff are lovely as well and take good care of everyone. Food and drinks... See more

Company replied

Rated 5 out of 5 stars

Martin n Angela n Grandkids BETSY n LOUIE. Fist time visit to Holywood Bowling alley at middlebrook Bolton. All of us really enjoyed it exerlant facilities and staff members Very helpful... See more

Company replied

Rated 5 out of 5 stars

A great way to spend an evening with not only my 3 teenager grandsons but also a family event of 12 last year in a safe environment and the opportunity to put a competitive edge on our evening out. T... See more

Company replied

Company details

  1. Bowling Alley
  2. also in
  3. Bar
  4. Diner
  5. Indoor Golf Course
  6. Leisure Centre
  7. Video Arcade

Written by the company

Hollywood Bowl Group is the UK's largest ten-pin bowling company with 75 centres located all across the country. With state of the art bowling lanes, a delicious food & drink menu and an amusement arcade, there's something for everyone. So whether its a night out with friends, kids’ birthday parties or a team event, come and join us for a great evening out! Pre-book online and sign up to our VIP mailing list for the very best offers and exclusive discounts.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

9K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.6

All reviews

(9,287)

2,041 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Very clean and busy high paced…

Very clean and busy high paced environment with great customer service

August 28, 2026
Unprompted review
Hollywood Bowl logo

Reply from Hollywood Bowl

Hello, thank you for taking the time to leave a 5 star review! We hope to welcome you back again in the future!

Rated 5 out of 5 stars

Great place and friendly staff and…

Great place and friendly staff and atmosphere

August 31, 2026
Unprompted review
Hollywood Bowl logo

Reply from Hollywood Bowl

Hello, thank you for taking the time to leave a 5 star review! We hope to welcome you back again in the future!

Rated 5 out of 5 stars

Activity with Grandchild.

We took our Grandson & had a really enjoyable time.
The Reception Staff were nice.
The Games are set up for you.
The Amusements are fun but easily add at least £10 to your day out.
Will definitely go again.

August 30, 2026
Unprompted review
Rated 4 out of 5 stars

Forgot how good it was to go bowling!

Easy to book online. It’s a bit expensive for a short space of time but it was good fun, it’s been 20 years since I’ve been bowling and this has renewed my interest!

Good vibrant atmosphere and not too traumatic considering it was school holidays and we are 2 older adults. Would book the VIP lane next time though as we were sharing balls with a family eating chicken whilst bowling, not very hygienic and left grease on the balls.

Gave 4 instead of 5 stars due to price, chicken eating bowlers and lack of offers.

August 30, 2026
Unprompted review
Rated 5 out of 5 stars

So easy to book online it's not that…

So easy to book online it's not that expensive we only booked one game as my youngest is four and gets board easy we went to played Pool and used the arcades we'll definitely be booking to go again very friendly staff nice and clean toilets

August 31, 2026
Unprompted review

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