Home Brew Online Reviews 

143
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Well priced brewing supplies. The default delivery method usually arrives in 4 or 5 working days but there is an option for quicker delivery if you really have a thirst on. Sometimes stuff is out... See more

Company replied

Rated 5 out of 5 stars

What superb service . Am extremely impressed , from ease of ordering , right through to very swift delivery . Excellent product ( Chardonnay ) at a very competitive price . Cannot be faulted . Also... See more

Company replied

Rated 5 out of 5 stars

I have had the pleasure of dealing with Home Brew Online for several years and have always found them to be most helpful and efficient. I am constantly amazed at their delivery times, often within 2... See more

Company replied

Rated 5 out of 5 stars

My order was received within just 5 days across a weekend. A query I raised about the courier, who couldnt find my house, was replied immediately by email & when I telephoned I got helpful advice.... See more

Company details

  1. Brewing Supply Store
  2. Brewery
  3. Countertop Store
  4. Do-it-Yourself Shop
  5. Hobby Store
  6. Wine Store

Information provided by various external sources

FREE Shipping on orders over £65 (most mainland UK) Your one stop shop for home brew starter kits and accessories. Make top quality beer and wine at home, easily and economically. Same day shipping (mon-fri) and friendly, professional service. Add Home Brew Online to your bookmarks and take a look at our great range of home brew kits.


Contact info

4.9

Excellent

TrustScore 5 out of 5

143 reviews

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1-star

No recent history of asking for reviews

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4.9

All reviews

(143)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Have made this cider a few times…

Have made this cider a few times now,easy to make and a nice taste,a quick delivery as always

May 1, 2022
Home Brew Online logo

Reply from Home Brew Online

Hello Mr Brogan
Thanks for leaving us a five star review. I'm pleased to hear you like the cider. We hope you choose to shop again with us soon.
Kind Regards
Lisa

Rated 2 out of 5 stars

My first experience shopping with this…

My first experience shopping with this company was not good at all . I placed almost £100 of goods and dpd decided to deliver to the wrong address and no-one was there so they delivered it to a supermarket... really. I couldn't collect it so I contacted homebrew online which you can't ring only email.. weird. Took a few hrs to reply with the usual apology and said they couldn't send a new order out as they were out of stock so I would have to wait til dpd returned it to them then redeliver. I waited and still nothing. I checked there website and they had all my items and agreed to send me my order. I waited again and still nothing. After almost 3 weeks they apologised and gave me a refund which by now messed up my brewing schedule and cost me more money as I had to reorder some items from amazon. I did receive my refund and decided to order from dark rock brewing and within 36hrs I received my order from them.i shall in future only order from dark rock as they are excellent which homebrew online are not. Be warned

April 22, 2022
Unprompted review
Home Brew Online logo

Reply from Home Brew Online

Hello
We're sorry to hear about the bad delivery experience you have had. After checking the DPD tracking I can see that they tried to deliver to you but there was no answer. They then left the parcel at a local pick point for you to collect. However unfortunately you were not able to collect it. As mentioned in our email correspondence we did not have enough stock available to send your order, so we asked if you would like to wait for DPD to return it to us and then resend to you. You confirmed this was okay but unfortunately DPD took a long time to return it so we refunded you instead. Consequently the parcel was returned to us. We're very sorry that you had this experience. DPD do have an app that allows you to choose a safe place or a preferred neighbour to deliver to for instances such as these. Apologies again for the delivery problem.
Kind Regards
Lisa

Rated 5 out of 5 stars

Excellent delivery times

Excellent delivery times, good prices, I will continue to shop with them

April 12, 2022
Home Brew Online logo

Reply from Home Brew Online

Hello John
Thanks for the five star review. We look forward to your custom in the future.
Kind Regards
Lisa

Rated 5 out of 5 stars

Great service again

Great service again, will be ordering again :)

April 9, 2022
Home Brew Online logo

Reply from Home Brew Online

Hello
Thanks for the great review. We look forward to your custom in the future.
Kind Regards
Lisa

Rated 5 out of 5 stars
Home Brew Online logo

Reply from Home Brew Online

Hello David
Thanks for taking the time to leave us a review. Pleased to hear that all aspects went smoothly!
Kind Regards
Lisa

Rated 5 out of 5 stars

This is my first order with this…

This is my first order with this company and to date has done exactly what it says on the tin. Now that my local brew shop has closed, I think I may reorder with them in the future.

April 5, 2022
Home Brew Online logo

Reply from Home Brew Online

Hello
Thanks for your first order with us and the review. We look forward to your custom in the future.
Kind Regards
Lisa

Rated 5 out of 5 stars

Can't fault them

Can't fault them. Swift delivery. Well packed and great price

April 4, 2022
Home Brew Online logo

Reply from Home Brew Online

Hi Edward
Thanks for the five star review. I'll pass your comments about the packing onto our packing room team.
Kind Regards
Lisa

Rated 5 out of 5 stars

Wide range of products

Wide range of products. Quick delivery.

April 4, 2022
Home Brew Online logo

Reply from Home Brew Online

Hello
Thank you for leaving us a review. It's much appreciated.
Kind Regards
Lisa

Rated 5 out of 5 stars

Prompt next day delivery and a very…

Prompt next day delivery and a very good product.

April 4, 2022
Home Brew Online logo

Reply from Home Brew Online

Hello Harold
Thanks for taking the time to leave us a review. It's good to hear that the delivery was prompt and that you liked the product. We hope you choose to shop with us again soon.
kind Regards
Lisa

Rated 5 out of 5 stars
Home Brew Online logo

Reply from Home Brew Online

Hello
Thanks for your review. Pleased to hear you liked your experience with us.
Kind Regards
Lisa

Rated 5 out of 5 stars

Great homebrew source

Great homebrew source, will definitely purchase supplies from this company again. Good packaging and response via email etc.

April 2, 2022
Rated 5 out of 5 stars

Put order in

Put order in, great customer service ,order placed ,and information given for tracking of order to courier ,right through to delivery at my home address first class service .!!

March 31, 2022
Home Brew Online logo

Reply from Home Brew Online

Hello Thomas
Thanks for the great review. Enjoy your brewing and we hope that you order from us again.
Kind Regards
Lisa

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