HomeAdvisor Reviews 

22,644
TrustScore 3 out of 5

3.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 35 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciated the professionalism and quality of the work provided. Reviewers often highlighted the respectful and efficient nature of the staff. Some also found the pricing to be fair and reasonable for the services received. However, some customers also noted significant issues with pricing and payment practices. Many people reported difficulties with cancellation processes and unexpected charges. There were also concerns about poor communication and unfulfilled service commitments, such as contractors not showing up or providing inadequate work. Some reviewers experienced problems with lead quality and a lack of support when issues arose.

What people talk about most

Service

Reviewers mention ambiguous feedback about service, with some customers reporting positive experiences such... See more

Staff

Customers consistently note ambiguous experiences with staff, with many praising the professionalism,... See more

Price

Clients share negative opinions on price, with many reviewers feeling overcharged and encountering unclear... See more

Payment

Reviewers highlight negative aspects of payment, with many reporting issues such as being charged for... See more

Customer communications

Customers had negative experiences with contact, often finding it difficult to communicate clearly due to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

If you want a beautiful and expert tile experience, you will call Family Marble Tile Restoration. .their knowledge and expertise, and respect for the client is Rare these days!My tiles on half my... See more

Company replied

Rated 5 out of 5 stars

I have hired All American Hardwood Floors for several years, and their work has always been extremely professional. They have always provided quality work for a fair price. If you are looking to find... See more

Company replied

Rated 5 out of 5 stars

Called Mike from Grendi Construction, he was here at 7pm and He looked at my attic Fan and we agreed to replace it. He Gave Me A Fair Price and By 8:45 Pm the new Fan Was in . His worker did Th... See more

Company replied

Rated 5 out of 5 stars

First Light Home Services did an excellent job replacing our roof and supporting us through a very difficult insurance process. Joshua started our storm damage claim with our insurance comp... See more

Company replied


Company details

  1. Handyman

Written by the company

Founded in 1998, HomeAdvisor is the operator of the largest home services marketplace across the globe. With HomeAdvisor, homeowners can find prescreened local service professionals; view average project costs; read verified ratings and reviews; and instantly book home improvement, maintenance, and repair appointments online. Learn More: Start a Project True Cost Guide Homeowner Resources Find Pros Near Me


Contact info

3.0

Average

TrustScore 3 out of 5

23K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.0

All reviews

(22,644)

37 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Tried to leave a rotten review for…

Tried to leave a rotten review for Movers & Co in Lancaster, Pennsylvania, but the dumb Home Advisor site makes you verify with a number sent to your email, and doesn't let you go back to plug in the number!

December 1, 2025
Unprompted review
HomeAdvisor logo

Reply from HomeAdvisor

Hi Craig, We regret to hear about your experience and sincerely apologize for any frustrations this has caused. We would like to address this matter further. Please contact us either by phone at 888-811-2644 or by email at homeowner@angi.com so that we may further assist you. Best, Estefany from Angi.

Rated 1 out of 5 stars

Premier pool and spas of Georgetown Tx

Premier pool and spas of Georgetown Tx
My pool is leaking so muchI can’t use it.
It’s less than 4 yrs old and they are not committed to fixing it. They told me to sue them. WHAT! There are many other pools that they built like mine. Please beware.

November 19, 2025
Unprompted review
HomeAdvisor logo

Reply from HomeAdvisor

Hi Brad, we regret to hear about your experience and sincerely apologize for any frustrations this has caused. We would be happy to address this matter further and investigate the work quality issues you've experienced. Please contact us either by phone at 888-811-2644 or by email at homeowner@angi.com so that we may further assist you. Best, Ammi AngiSupport.

Rated 1 out of 5 stars

Fake leads!

We were sent fake leads that, when called, turned out to be their own numbers!! In our first month, five out of six leads were fake, and we couldn't contact any customers via phone, text, or email. Is this normal? Absolutely not! To make matters worse, they charged me 35% of the contract to cancel this fake business they offered. Unbelievable!

November 17, 2025
Unprompted review
HomeAdvisor logo

Reply from HomeAdvisor

Hi Katla,

Thank you for your feedback

We are sorry to hear that your advertising experience has been anything less than positive. We are happy to discuss strategies to help you see more success from your leads and address any concerns you may have. You can reach our Customer Care team at 877-947-3639 to speak with a specialist.

We're here to help

Best,
Klaidy from Angi

Rated 1 out of 5 stars

Nothing but crooks If you’re a contractor and you’re…

If you’re a contractor and you’re thinking about going through them think again for they screw you out of leads and if you have money left on your account at the end of the month instead of them rolling it over to the next month they will charge you for the next month and then they will keep the rest of your money. This happened to us we had $380 left on our lead account and they zeroed it out and then charge us again for the next month. They are crooks they will not work with you at all, and then they always say they will speak to someone higher up to rectify the situation, but they never rectify it. The leads they also give you are not good quality leads at all.

November 11, 2025
Unprompted review
HomeAdvisor logo

Reply from HomeAdvisor

Hi Andrew,

Thank you for your review.

We'd welcome the opportunity to address any concerns you may have. Please contact us directly at prosupport@angi.com so that we can locate your account and assist.

Best,
Hector from Angi

Rated 1 out of 5 stars

0 Star Review

0 Star Review – Stay Away from HomeAdvisor / Angi
I never write reviews, but this company deserves every word. HomeAdvisor and Angi have been one of the worst experiences I’ve ever had as a contractor. The leads they send are garbage. Most of them are people who have no money, no real project, and no intention of hiring anyone. They just waste your time and your money.
Customer service is terrible. Once they get you to sign up, you are on your own. The salespeople are smooth talkers. They promise you the world when they want your credit card, but once you start seeing how bad their service is, they completely disappear. They just keep giving the same excuses over and over again for months on end.
When I tried to cancel, they told me I would have to pay a $1,200 cancellation fee. They don’t care that their system doesn’t work. They don’t care that the leads are fake or unverified. All they care about is taking your money.
There is no customer care, no honesty, no integrity. Just a company full of people trained to sell lies and lock contractors into useless contracts. I am disgusted by how they treat small business owners who work hard for their money.
If you are a contractor thinking about joining HomeAdvisor or Angi, do yourself a favor and stay far away. They will waste your time, your money, and your patience. I wish someone had warned me before I signed up. Consider this your warning.

November 11, 2025
Unprompted review
HomeAdvisor logo

Reply from HomeAdvisor

Hi there,

Thank you for your feedback.

If there is anything we can do to help you have a more positive experience, feel free to reach out to us at prosupport@angi.com.

Best,
Hector from Angi

Rated 1 out of 5 stars

Fraudulent company scamming business…

Fraudulent company scamming business owners. DO NOT SIGN UP! This will continue to negatively affect your company. They will still advertise your profile, while submitting requests to your competition. Only way out is to KEEP PAYING?!! Insane they are in business. I’d like to start a lawsuit if anyone wants to help please contact me!

April 1, 2025
Unprompted review
HomeAdvisor logo

Reply from HomeAdvisor

Hi Andrew,

We appreciate your feedback and apologize if any experience you had was anything less than positive. It is our goal to maintain a high-quality and reliable platform for all professionals using the Angi Services. Please contact us via chat or by email at prosupport@angi.com so that we can learn more about your specific situation and address your concerns. 

Best, 
Hector for Angi.

Rated 5 out of 5 stars

HE does great work

Denny does great work has alot of talent my drive way is amazing Concrete doctor is honest and works very hard

October 20, 2025
Unprompted review
HomeAdvisor logo

Reply from HomeAdvisor

Hi there,

Thanks so much for sharing your feedback about this pro! We are so pleased to hear that he did such a wonderful job with your driveway. If you haven't already, be sure to write him a review either through the app or by calling our review hotline at 866-986-5478.

Best,
Hector, AngiSupport

Rated 1 out of 5 stars

Trash

They have the talent to make you deceptive offers and I told them that I didn't want to work with them because I investigated they didn't tell me the details precisely when I decided not to do any business with them because they activated my account they made 3 charges without my consent and I'm very upset because they are charging me a lot of money for a service they didn't provide me and I don't want it either I didn't give my consent for this I'm really shocked

October 15, 2025
Unprompted review
HomeAdvisor logo

Reply from HomeAdvisor

Hi Luis, we appreciate your feedback and apologize if any experience you had was anything less than positive. It is our goal to maintain a high quality and reliable platform for all professionals using the Angi Services. Please contact us via chat or by email at prosupport@angi.com so that we can learn more about your specific situation and address your concerns. Best, Ammi for Angi.

Rated 1 out of 5 stars

I had a VERY disappointing experience…

I had a VERY disappointing experience with Evergreen Deck Builders. While I initially had high hopes based on their promises, the service fell short in several areas. The customer support was mostly unresponsive, leaving my concerns unresolved for days at a time. Additionally, the build quality and crew they sent out for the project did not match the description, which was frustrating given the price point. The crew that we had were rough frame builders, NOT qualified deck builders. They did not have proper equipment beyond building the main frame. The crew showed up in a minivan without a job trailer with all equipment needed as was described in their handout. They did not even have a power cord on the first day. I let them borrow my power cord and saw horses to cut framed pieces so they did not have to cut on the grass. They failed initial and final inspections. The inspection issues were resolved but not without conflict from management.
I believe there’s potential for improvement, and this mostly relies on management. But as of now, I CANNOT recommend this company. They may undercut other competitors pricing, but do your homework and definitely get other quotes before hiring Evergreen. I hope they take customer feedback seriously and work on addressing these issues.

August 9, 2025
Unprompted review
HomeAdvisor logo

Reply from HomeAdvisor

Hi Dennis, We regret to hear about your experience with these companies and sincerely apologize for any frustrations this has caused. We would be happy to address this matter further and investigate the work quality issues you've experienced. Please contact us either by phone at 888-811-2644 or by email at homeowner@angi.com so that we may further assist you. Additionally, if you have not done so already, feel free to share your feedback by writing them a review either through the Angi app or by calling our review hotline at 866-986-5478. We'll be happy to assist you. Best, Ammi AngiSupport.

Rated 1 out of 5 stars

Never make a phone wallet based transaction.

The contractor did not turn up on the date agreed upon nor the following week. The credit card was not charged. The service was cancelled and yet after 5 months there is an attempt to charge the card. Kudos to Apple for blocking these suspicious transactions. No amount of calling up Homeadvisor to desist works. This website is a borderline scam.

May 5, 2025
Unprompted review
HomeAdvisor logo

Reply from HomeAdvisor

Hi Sunder, We apologize that the booking didn't go as planned. We understand that this can be upsetting, as we strive to make every customer’s experience fantastic. We assure you that this is not the kind of service we provide. We appreciate that you brought this to our attention, as it helps us improve and provide excellent service. We want to give you better service and support in everything you need through our customer service. We would happily address this matter further and investigate the work quality issues you've experienced. Please consider that Angi rejects any scam or suspicious practices. Please don't hesitate to contact us by phone at 888-811-2644 or by email at homeowner@angi.com so we can further assist you. Best, Estefany CX Team

Rated 1 out of 5 stars

Angi is a scam for small businesses

Angi is a scam for small businesses. They dump useless “leads” – 70% don’t answer/don’t speak English, 30% have no idea what you offer.

Customer service? Always the same: “This is what you signed.” Try to cancel and they demand $2,000 while charges keep coming ( 35% from annual balance! On what ??? We are small businesses that want to grow )

I, with 60+ Florida business owners, am collecting evidence and recordings proving they break terms. From day one they said “fight for the lead,” but even when you prove it’s unrelated, you get no response, no credit, no refund.

August 27, 2025
Unprompted review
HomeAdvisor logo

Reply from HomeAdvisor

Hi Jonny, we appreciate your feedback and apologize if any experience you had was less than positive. It is our goal to maintain a high-quality and reliable platform for all professionals using the Angi Services. Part of this includes equipping you with knowledge about payments. Your business is paid the amount listed by Angi for the job. In addition, certain loyalty rewards and fulfillment bonuses may be applied, increasing your business’ payout. To learn more about this, feel free to visit https://bit.ly/3VlNqxv. Rest assured that Angi does not scam, and we'll gladly assist you with any inquiry you may have. Our Pro Support team would be happy to review your account to better address any concerns and can be reached at prosupport@angi.com. Best, Ammi from Angi.

Rated 5 out of 5 stars

Adams Landscaping the best

Adams Landscaping was the best,did an excellent job.Rony and his workers were great and so polite, I WILL DEFINITLEY HIRE THEM AGAIN

August 11, 2025
Unprompted review
HomeAdvisor logo

Reply from HomeAdvisor

Hi Patricia,

Thank you so much for sharing your feedback about this pro!

We’re delighted to hear that Adams Landscaping did a wonderful job. If you haven’t already, please consider leaving them a review either through the app or by calling our review hotline at 866-986-5478.

Enjoy the rest of your day

Best,
Kaidy CX Team

Rated 1 out of 5 stars

John Carl Mencher of Just Dump It Pro…

John Carl Mencher of Just Dump It Pro Haul U Fill came out to repair guttering. I gave him $500.00 deposit. He never came back. Now I find out that scamming people out of money isn't his only problem.

July 16, 2025
Unprompted review
HomeAdvisor logo

Reply from HomeAdvisor

Hi Ruth,

We appreciate you bringing this to our attention and regret to hear of this experience with the service pro. We'd be happy to look further into this. Please reach out to us at support@book.angi.com with your contact info so that we can locate your account and follow up.

Best,
Hector CX Team

Rated 5 out of 5 stars

tree removal

Excellent work arrives on time. Would hire again in a heartbeat

July 21, 2025
Unprompted review
HomeAdvisor logo

Reply from HomeAdvisor

Hi Donald,

Thanks so much for sharing your feedback!

We are so pleased to hear that they did such a wonderful job with your tree removal. If you haven't already, be sure to write them a review either through the app or by calling our review hotline at 866-986-5478.

Have a great day!

Best,
Klaidy CX Team

Rated 5 out of 5 stars

Tile roof update

Sierra Vista Roofing LLC - Earlier this year, I decided to update my tile roof. During the quote process, I interviewed six contractors, narrowing it down to two finalists. It was a close decision, but I ultimately chose Sierra Vista Roofing LLC. They offered the product I wanted — Westlake Tile Seal — and provided the best labor and material warranty among all six contractors.
As part of my due diligence, I requested a certificate of insurance (which I highly recommend doing) and three references. All three spoke very highly of the company, praising their commitment to service, follow-up, and overall workmanship.
I worked primarily with Jorge and Billy from Sierra Vista. They were excellent — answering all my questions, promptly following up, and walking me through my options while clearly explaining the differences and the installation process.
Everything happened exactly as they outlined. I was especially impressed by their construction crew’s professionalism, attention to detail, and genuine concern for my satisfaction. Jorge personally stopped by each day to check on progress. There were no surprises, and they proactively corrected minor issues I might have missed.
At the project's conclusion, both Billy and Jorge visited my home, took photos and drone footage of the finished roof, and reviewed every aspect of the completed work with me.
Having spent over 50 years in the insurance industry — retiring as a Vice President for companies specializing in contractor insurance — I’ve seen the full spectrum of contractors, both good and bad. In my experience, Sierra Vista Roofing is among the best, if not the best, I’ve encountered in five decades.
They’re good people who know their business and are committed to delivering top-quality service that meets or exceeds expectations. That’s a rare combination in any contractor, especially in roofing.

May 29, 2025
Unprompted review
HomeAdvisor logo

Reply from HomeAdvisor

Hi Joe,

Thanks so much for sharing with us your positive experience with this pro!

We are pleased to hear that Sierra Vista Roofing LLC did such a great job on tile roof. Be sure to also share your feedback with him directly on his Angi profile.

Wishing you a great rest of your day! 😄

Best,
Hector CX Team

Rated 2 out of 5 stars

Think Twice

Every phone call sounds like the agent is under water due to their phone technology. You are passed from one agent to another for simple issues. Think twice before dealing with a business that is fragmented and disorganized for the customer.

June 3, 2025
Unprompted review
HomeAdvisor logo

Reply from HomeAdvisor

Hi Roger,

We understand that this can be upsetting, as we want to make every customer’s experience fantastic, and we assure you this is not the kind of service we provide. It is very appreciated that you brought this to our attention since it helps us improve and provide excellent service. We want to give you better service and support in everything you need through our customer service. We would happily address this matter further and investigate the work quality issues you've experienced. Please contact our Customer Care team at 888-811-2644 or send us an email at homeowner@angi.com and we'd be more than happy to address any specific questions or concerns you might have.

Have a wonderful day!

Estefany, CX Team

Rated 5 out of 5 stars

Always Great Landscaping

Rigo and his son from always great landscaping are AMAZING!!!! They are personable and professional. They always do a fantastic job on my lawn. They also did a great job at repairing my privacy fence. I am not usually one to rave about services because I am a very visual person and notice small details. They are definitely impressive. I highly recommend them!
Elaine Brooks

May 31, 2025
Unprompted review
HomeAdvisor logo

Reply from HomeAdvisor

Hi Elaine 👋

Thank you so much for the wonderful review!

We're thrilled to hear that the service you hired went well, and we're also extremely pleased to hear that the pro who completed the job provided fantastic service in your home. Be sure to also share your feedback with him directly on his Angi profile.

Enjoy the rest of your day!

Best,
Estefany, CX Team

Rated 5 out of 5 stars

Great job

Great job. Very professional. Completed in a timely manner. Worker very accommodating. Thank you

April 17, 2025
Unprompted review
HomeAdvisor logo

Reply from HomeAdvisor

Hi William,

Thanks so much for sharing with us your positive experience!

We are pleased to hear that your professional did such a great job and completed it in a timely manner. Be sure to also share your feedback with him directly on his Angi profile.

Have a wonderful day!

Best,
Klaidy CX Team

Rated 5 out of 5 stars

Smith Home Renovation and Repairs…

Smith Home Renovation and Repairs remodeled our master bathroom and replaced the commode and sink in the guest bathroom. We couldn't be happier with his work. Darryl is easy to work with and very helpful about making decisions .
Darryl also built our deck and fixed some things that
a previous contractor messed up.
We will not hesitate when we do another project to give Darryl a call. He built our deck Sept. 2024 and our bathrooms February 2025. #678-779-1402

February 2, 2025
Unprompted review
HomeAdvisor logo

Reply from HomeAdvisor

Hi Janice,

Thanks so much for sharing with us your positive experience

It's great to hear that you have found a pro you can entrust your future projects with. If you haven’t done so already, feel free to leave them a review either through the app or at www.angi.com.

Enjoy the rest of your day!

Best,
Klaidy CX Team

Rated 1 out of 5 stars

Hired DR Fix it, big rip off

Hired DR. Fix It To fix water dripage in bath tub. They put a kit in existing faucet took all of 15 minutes. Charged me $650. I'm 85 years old and on a walker. This is a rental and I just told them to take care of it. I could not go over there, I just trusted them. They sure ripped me off, I got their name from Home adviser's. This Company should be removed from your list. There associate talked to a woman owner and she said nothing could be done after my hounding and reviews she did refund me $64.00 Big deal I still got ripped off.

November 26, 2024
Unprompted review
HomeAdvisor logo

Reply from HomeAdvisor


Hi Elaine,

Thank you for bringing this to our attention. We are very sorry to hear that your experience has been anything but positive. We’d welcome the opportunity to discuss this further. If you’d like, please reach out to our Customer Care team at 888-811-2644.

We're here to help.

Best,
Hector CX Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look