I’m absolutely appalled by the service I’ve received from such a big company. Send you a faulty item and then do not give you a refund and expect you to package it up for them to collect. Why would I... See more
Location
Switch locationUnit F3, Fairacres Retail Park, Marcham Road, OX14 1TP Abingdon, Oxfordshire, GB
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See what reviewers are saying
We visited the Abingdon Home base store and were met by Ali King. He was very kind and helpful and helped greatly in conducting a sale which we weren't thinking of doing. He is a great embassador for... See more
I have used the click and collect on Fairares Retail Park, Abingdon several times, as well as dropping in for bits and pieces. I've found the system works really well: I rarely have to wait and the s... See more
We bought our kitchen from Homebase in Abingdon. Matthew Toms was the person we dealt with in the kitchen department and he was excellent. Unlike other places we visited to look at kitchens, he spent... See more
Company details
- Home Improvement Store
- Bathroom Supply Store
- Do-it-Yourself Shop
- Furniture Store
- Garden Center
- Kitchen Furniture Store
About Homebase - Abingdon
Written by the company
Homebase
Written by the company
- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Contact info
Unit F3, Fairacres Retail Park, Marcham Road, OX14 1TP, Abingdon, Oxfordshire, United Kingdom
- 0345 640 7039
4.0
Great
116 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 41% of negative reviews
Typically replies within 2 weeks
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Ali (Ally) not sure of spelling so…
Ali (Ally) not sure of spelling so apologies - was immensely helpful on Sunday morning. I can't lift bags of grit, sand, compost etc, so I asked if there might be a way someone could load up a trolley for me and put it in the boot of the car. He was really helpful, patient and his customer service skill was faultless. Well done indeed and his store should recognize this.
May 19, 2024
Unprompted review
Too good I love this cheap and…
Too good I love this cheap and powerful smart and kind employee
May 13, 2024
Unprompted review
Excellent customer service
May 15, 2024
very Good services .dealt very good
May 15, 2024
Unprompted review
Click and collect order efficiently handled.
Easy to order on the website. Item available within the hour as stated. Efficient and friendly service in store.
May 14, 2024
Unprompted review
Matthew Toms was excellent
Matthew Toms was excellent, listen to what I had worries about with a certain part of the kitchen and came up with a fantastic new layout - love it. Matthew takes time to talk things through with you and his contact and communication is great. Matthew is such a talented design person and it was the best thing I did coming to Homebase and meeting Matthew. I just love the way he designed the kitchen and came up with some little extras in the design that has proved really helpful.
April 26, 2024
Unprompted review
Lovely lady who was very helpful at the…
Lovely lady who was very helpful at the customer services desk
May 10, 2024
Unprompted review
Easy to park and collect the items…
Easy to park and collect the items Lovely polite, efficient staff.
May 5, 2024
Unprompted review
Excellent customer service
May 6, 2024
Unprompted review
Looking to buy a storage box
We came in looking for a new garden storage box and was looking for the keter kentwood when a staff member called Ali, asked if we needed any help which we did he helped us buy the kentwood and even helped us with a lock for it. He was great the best customer service i have ever had!
May 4, 2024
Unprompted review
Click & Collect from Abingdon store was…
Click & Collect from Abingdon store was excellent and 15% discount promotions was a pleasant surprise.
April 30, 2024
Unprompted review
Ordered garden furniture from Kizzey…
Ordered garden furniture from Kizzey from Abingdon store,fabulous service from team member. Wanted cover at time of purchase but was out of stock and couldn’t be ordered with the spirit. She said she would keep an eye out on availability & call me.True to her word 5 days later a furniture cover to go with my spirit set . Good price, First class service .
April 5, 2024
Unprompted review
Eraina was very knowledgeable
Eraina was very knowledgeable. Gave helpful advice and was a star she was based at the paint station.
April 23, 2024
Unprompted review
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