Served By Sharon at King's Heath branch. As always she is available for any information regarding products, if she does not know, she finds out from colleagues or info from product. She always has... See more
Location
Switch locationFindlay Road, High Street, Kings Heath, B14 7SN Birmingham, West Midlands, GB
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See what reviewers are saying
Terrible service, 1st order arrived two weeks ago, items were damaged. Confirmation of 2nd order today, click and collect, called into branch to collect to be told they tried ringing me, no missed cal... See more
Company replied
I visited today with 2, three year old children, we came shopping for plant bulbs, which we found straight away. We had a wander round the shop, children looking at all sorts of things. The younger ma... See more
Visited the store recently looking to buy some new plants. Was in the dark about what plants would suit my needs but my experience was made super easy by helpful member of staff called Jenny. She went... See more
Company details
- Home Improvement Store
- Bathroom Supply Store
- Do-it-Yourself Shop
- Furniture Store
- Garden Center
- Kitchen Furniture Store
About Homebase - Birmingham Kings Heath
Written by the company
Homebase
Written by the company

- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Contact info
Findlay Road, High Street, Kings Heath, B14 7SN, Birmingham, West Midlands, United Kingdom
- 0345 640 7630
Asks customers to review
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Replied to 52% of negative reviews
Typically replies within 2 weeks
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Justin is just brilliant
Justin is just brilliant! Always helpful, has great product knowledge, whether it is about plants, gardening. In general or DIY. He is the person to go to. Always willing to help. Thank you Justin.
Very helpful Justin went to get house…
Very helpful Justin went to get house compost from the warehouse as wasn’t any on shelf
Salim was fantastic
Salim was fantastic, so helpful and knowledgeable.
Made visit pleasurable
Friendly and courteous staff.
The assistance from Salim was exceptional. He went out of his way to get an item for me. And also went to collect an item for me where the stock item needed to be replenished. I love the friendliness and helpfulness from your staff. They are a true credit to you.
Gulam was a great help wonderful…
Gulam was a great help wonderful experience
Salim
Salim, was excellent! Helped us with our large & heavy bags of sand/gravel. Quick, efficient service. 10/10
I came in today not knowing what I…
I came in today not knowing what I needed for my garden, Justin had advised me on what compost and supplements for my plants. Very helpful experience
Justin was so helpful- thank you ☺️
Justin was so helpful- thank you ☺️
He shared his knowledge,got me a trolly and reduced a faulty item- thank you.🤩
Wrong items on collection.
Wrong items on collection.
Items wanted sold our so vert dissappointed.

Reply from Homebase - Birmingham Kings Heath
Gulam on the till was very helpful…
Gulam on the till was very helpful pointing out an offer and helping with our items.
Martin was great
Martin was great. He went above and beyond the call of duty to make sure I had the best service and all with a smile.
The young man that served me yesterday…
The young man that served me yesterday went above and beyond to help me find the right paint many thanks for your help Suhayl.
Sharon was great today
Sharon was great today, thanks for the great help and customer service 😊
Lovely staff: sharon
Lovely lady called Sharon with great customer service she was very friendly and patient with us. Homebase is lucky to have her!😆😊
Super Sharon
Sharon was very helpful to facilitate and process a partial refund. I spoke with Sharon on the phone prior to visiting store to explain the issue and agreed a way forward. When visiting the store hours later Sharon was on hand to assist as required. Many thanks
Brilliant service from suhayl
Amazing service from the lady at the…
Amazing service from the lady at the phone desk at kings Heath branch she always called me with updates on my item. She was very friendly and very informative. Excellent customer service
Friendly and helpful
Went in to get some paint mixed. There was an issue getting the mixing machine to cooperate but the staff were really helpful, explained why it was taking longer and made sure I got the paint I wanted in the end. Only got the names of Justin and Robin, although in the end about 4 staff members in total helped. Always go here for colour matching as the staff are so helpful.
Very helpful staff
Very helpful staff. Special mention to Zahid, who is very efficient and friendly. He tried to sort out our problems to his best knowledge. We are very impressed with his service.
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