Served By Sharon at King's Heath branch. As always she is available for any information regarding products, if she does not know, she finds out from colleagues or info from product. She always has... See more
Location
Switch locationFindlay Road, High Street, Kings Heath, B14 7SN Birmingham, West Midlands, GB
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See what reviewers are saying
Terrible service, 1st order arrived two weeks ago, items were damaged. Confirmation of 2nd order today, click and collect, called into branch to collect to be told they tried ringing me, no missed cal... See more
Company replied
I visited today with 2, three year old children, we came shopping for plant bulbs, which we found straight away. We had a wander round the shop, children looking at all sorts of things. The younger ma... See more
Visited the store recently looking to buy some new plants. Was in the dark about what plants would suit my needs but my experience was made super easy by helpful member of staff called Jenny. She went... See more
Company details
- Home Improvement Store
- Bathroom Supply Store
- Do-it-Yourself Shop
- Furniture Store
- Garden Center
- Kitchen Furniture Store
About Homebase - Birmingham Kings Heath
Written by the company
Homebase
Written by the company
- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Contact info
Findlay Road, High Street, Kings Heath, B14 7SN, Birmingham, West Midlands, United Kingdom
- 0345 640 7630
4.8
Excellent
328 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 52% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service from Gulam
Excellent service from Gulam, very friendly, informative and even saved me money! A credit to the company!
August 24, 2024
Unprompted review
The member of staff Salim was extremely…
The member of staff Salim was extremely friendly amd helpful!!!
August 24, 2024
Unprompted review
Great team
Made a visit last minute to grab some paint, Justin and Robin were a great help in finding the exact shade I was looking for. Even though it was way back in the warehouse they managed to dig it out in the nick of time.
August 23, 2024
Unprompted review
BIG thank you to Zahid ....
BIG thank you to Zahid ..... very kindly helped to lift 3 x 80L compost to till for payment then to car. Shame the women behind till was not pro active to scan one by coming away from behind till (it was quite and she was one of two people)
August 20, 2024
Unprompted review
Website was easy to use
Website navigation was easy to use. Item arrived quickly and was kept updated all the way through.
August 18, 2024
Friendly staff
Friendly staff, well stocked amd clean. Sharon served me, very kind, friendly and greeted all customers with a smile.
August 20, 2024
Unprompted review
Sharon was incredibly helpful and went…
Sharon was incredibly helpful and went beyond in terms of service. Friendly and approachable whilst maintaining professional throughout. Thank you for your support with my query.
August 20, 2024
Unprompted review
Great customer service from staff…
Great customer service from staff member Sharon. Very helpful
August 20, 2024
Unprompted review
Thank you Sharon
Thank you Sharon, I love your energy and your smile!
August 20, 2024
Unprompted review
Helpful and attentive staff
Served by Suhayl who could not have been more helpful. He went through all the different options for paint mixing really carefully to make sure we made the right choices for our needs. Great advice given.
Would recommend this branch of homebase as having particularly pleasant and attentive staff.
August 18, 2024
Unprompted review
Gulamwas helpful and kind with his…
Gulamwas helpful and kind with his advice on farm products
August 18, 2024
Unprompted review
Had a great experience with Justin
Had a great experience with Justin, he was very helpful, answered all queries and went out of his way to help us
August 18, 2024
Unprompted review
Many Thanks Clair and Justin
I had a wonderful experience because of the lovely Justin and Claire. They have been so helpful with helping me choose the right plants and plant food which was very helpful for me.
August 18, 2024
Unprompted review
Justin was very helpful in finding my…
Justin was very helpful in finding my solar lights, and Jenny on the till was very engaging.
August 17, 2024
Unprompted review
Justin has been brilliant
Justin has been brilliant, helpful and very friendly.
August 17, 2024
Unprompted review
Jenny helped us well with Rug Doctor by…
Jenny helped us well with Rug Doctor by demonstrating how it operates and have valuable tips for choosing detergent etc.
August 15, 2024
Unprompted review
Kitchen AND bathroom design
After visiting a couple of places, I decided to go with Homebase for my kitchen and bathroom due to the more personalised approach from the designer, Tazz.
Tazz worked with me to design both and was very patient with me. He made good recommendations and presented me with lots of options so I could make informed decisions which was very helpful since it was my first time doing any kind of renovation work.
He went above and beyond and always made time for me and his other customers. Tazz is a great asset to the store and I would use this service again for further projects! Highly recommend booking an appointment with him.
August 15, 2024
Unprompted review
Today was the first time me and my…
Today was the first time me and my partner were shopping for garden flowers. We came across Justin who was a great help, he gave use useful information we needed to know for planting.
August 15, 2024
Unprompted review
Served by Gulam who was helpful
Served by Gulam who was helpful, friendly and polite as always, great customer experience
August 15, 2024
Unprompted review
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