Homebase - Birmingham Sutton Coldfield Reviews 

Everything in the store is well laid out and clearly priced....including discounts.
We made our choice quite quickly and went to Customer service desk as we wanted to arrange delivery.
We were greeted by Teresa with a smile, She was really helpful and answered the few queries that we had. Both items were in stock and we agreed on a delivery date. Teresa was very cheerful and polite throughout.

Superb customer service!! Angela went above & beyond today it was a real pleasure to shop there.

I would really like to say how helpful Emerson was in your Sutton Coldfield store. He went out of his way to help me and when the store didn’t stock what I needed he actually found somewhere that did. So friendly and super helpful.

Angela at Homebase Sutton Coldfield was so lovely and helpful! Great customer service! Thank you!

We bought 2 bedside cupboards and found 1 part was incorrect. We live a very long way to a store that had the part we needed so we drilled the holes in ourselves. Very dissapointed with our order and would like someone to look into it.

Wow! I have not been more impressed with the way I received any type of service, support, quality of customer service since the 80’s. DAVE was one in a million. Thank you kind sir. I will be returning all summer. I wish you all the best your smile and energy is golden. Thanks Homebase. Kind regards xxx

Was sent a text saying my order is ready for collection, arrived at the store out of 7 items only one item was picked and had to wait over 20mins to receive the items. I’m pretty sure would’ve been lot sooner if I hadn’t gone through the trouble of click and collect and picked the items up myself

Friendly and helpful service from checkout to car - thank you

Friendly efficient service. Liz has always been on hand to assist. Never too much trouble whatever I need

Dave in New Oscott was really helpful and friendly- great customer service!

Dave on the till was very cheerful and friendly, brightened our day.

Egija was very helpful today, helping me find tiles and bathroom paint and recommend other things needed for my bathroom renovation. Thanks Egija

We were served by liz she was kind and very professional

Very helpful to arrange home delivery

Brilliant very patient and accommodating. Thanks teresa!

Excellent customer service
Homebase has some great products at a reasonable price. I love their garden section spoiled for choice on flowers and pots, would highly recommend.

Massive thanks to Rod, who kindly helped me select and carry two massive terracotta pots to my car. Very friendly, cheerful and helpful gentleman

Says 25% off plant pots and plants but when I got to the till there was no 25% off when I asked the guy on the till he said it’s already taken off. S o why bother putting signs up saying 25% off no need for the signs it’s false advertising to me . The plant pots I bought 2 each were £16.50 each , my sister bought the same one a few months ago she paid £16.50 there were no signs saying 25% off then ???

Brought my 90 year old Dad to the Garden Section of Homebase. Angela helped us with Dad's purchases. She was professional, helpful, friendly and very patient with my Dad. Thank you Angela, we will definitely shop here again