I couldn’t thank Paul enough from the Kitchen department at the Bodmin branch. Nothing was too much trouble for him. I had some concerns over the kitchen I had ordered and he very kindly sorted the pr... See more
Location
Switch locationBodmin Retail Park, Launceston Road, PL31 2AP Bodmin, Cornwall, GB
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See what reviewers are saying
Went to the Bodmin store yesterday and they had some lovely garden furniture on clearance. We were helped by Aiden who is an asset to the company. He gave us a brilliant price and was so helpfull and... See more
Adrain and Bryn went above and beyond with the customer service they gave us today in store. Helpful with a refund and helped us with information to choose different stock, nothing was to much effort... See more
After ordering on line to do a click & collect i traveled 40 mins drive to come to collect my items from Bodmin homebase. When i approached customer service desk the lady who was on the desk didn't ev... See more
Company replied
Company details
- Home Improvement Store
- Bathroom Supply Store
- Do-it-Yourself Shop
- Furniture Store
- Garden Center
- Kitchen Furniture Store
About Homebase - Bodmin
Written by the company
Homebase
Written by the company
- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Contact info
Bodmin Retail Park, Launceston Road, PL31 2AP, Bodmin, Cornwall, United Kingdom
- 0345 640 7856
4.6
Excellent
143 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 41% of negative reviews
Typically replies within 2 weeks
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Simple order process and quick…
Simple order process and quick collection. Staff very friendly
August 7, 2024
Unprompted review
Went in for some glue and found the…
Went in for some glue and found the staff hugely helpful. Specifically Paul said hello and asked if we needed help. He was very polite. Aidan served us at the till and offered us good service.
Thanks Homebase.
August 5, 2024
Unprompted review
Very helpful and knowledgeable staff.
Very helpful and knowledgeable garden centre staff. Special thanks to Jo.
August 2, 2024
Unprompted review
Good experience
My item was ready and waiting, the lady serving me was very pleasant and helpful.
August 1, 2024
Unprompted review
Jo and the male staff member behind the…
Jo and the male staff member behind the till last night went above and beyond to help. Amazing service.
July 29, 2024
Unprompted review
Aaron was very helpful
Aaron was very helpful with an exchange of goods. I tried to return a product to the store on Friday, but due to the global IT outage he was not able to process the return. Aaron kept my order paperwork and tried again on Saturday but certain systems were still not working. So I went in today and the exchange was completed very efficiently.
July 23, 2024
Unprompted review
1st class as always with Homebase
As always with Homebase, good service, good price products and very friendly staff
July 9, 2024
Unprompted review
Friendly staff and good choice of goods
Friendly staff and good choice of goods
July 9, 2024
Unprompted review
Jo from Bodmin 😁😁😁
Jo from the Bodmin garden centre. She is AMAZING! So polite & factful. I’m a beginner gardener and she walked around discussing plants and recommending things to me. She also spoke to my daughter and showed her some birds that were nesting in the plants!
So grateful I came across this gardening fairy 💜💜💜💜💜
July 9, 2024
Unprompted review
I went into Homebase Bodmin with a…Great customer service
I went into Homebase Bodmin with a faulty chair. I was seen by Mark, he was very helpful and explained that the thread had a piece of steel not fitting correctly that’s why the screw would not fit.
He tried to find an alternative but unfortunately it did not work. He asked another member of staff if she could help then asked another member of staff if he could help.
The 3rd member of staff managed to put in 3 screws. I would like to say great customer service. 10/10 for keep trying to help me. So good to see GREAT CUSTOMER SERVICE.
I would tell everyone if your need help try Bodmin Homebase they go that extra mile to help the customer. Well done Mark a very happy customer.
July 8, 2024
Unprompted review
Great service at Bodmin branch
Manager and colleagues extremely helpful, knowledgeable, and approachable.
July 7, 2024
Unprompted review
Would like to acknowledge Jo in the…
Would like to acknowledge Jo in the outdoor plant section. She is a credit to your Bodmin store for her help, advice & friendly customer service!
July 7, 2024
Unprompted review
We had some paint mixed to order
We had some paint mixed to order, Mark at Bodmin store, who served us couldn't have been more helpful if he had painted our rooms for us!
July 6, 2024
Unprompted review
Click and collect is the best.Ordered a fence post through click and…
Ordered a fence post through click and collect. Went to the store my fence post was ready for me. Wonderful service.
July 4, 2024
Unprompted review
Really great service from Krisra.
Really great service from Krisra. She went out of her way to make sure we got the right paint that we required.
July 4, 2024
Unprompted review
What a great experience
What a great experience. Dropped in for a gas BBQ and came out with said BBQ and a smile. We have been shopping at this location for many years and always given help when needed but on this occasion it was above and beyond our expectations.
Julia, what can I say but an absolute star. Very helpful, met all of our needs and what a great sense of humour.
Thank you.
June 29, 2024
Unprompted review
Amazing Service for kitchen design and purchase
It was my first time using Homebase for a kitchen purchase and can honestly say I was extremely impressed we were helped by Paul Kelsey in the Bodmin branch and he was absolutely amazing he was very patient and extremely good at his job safe to say the best salesman we have ever encountered. He gave really good suggestions and made the whole experience really relaxing and enjoyable he is definitely a great asset to his company and cannot praise him enough👏👏👏
June 28, 2024
Unprompted review
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