I couldn’t thank Paul enough from the Kitchen department at the Bodmin branch. Nothing was too much trouble for him. I had some concerns over the kitchen I had ordered and he very kindly sorted the pr... See more
Location
Switch locationBodmin Retail Park, Launceston Road, PL31 2AP Bodmin, Cornwall, GB
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See what reviewers are saying
Went to the Bodmin store yesterday and they had some lovely garden furniture on clearance. We were helped by Aiden who is an asset to the company. He gave us a brilliant price and was so helpfull and... See more
Adrain and Bryn went above and beyond with the customer service they gave us today in store. Helpful with a refund and helped us with information to choose different stock, nothing was to much effort... See more
After ordering on line to do a click & collect i traveled 40 mins drive to come to collect my items from Bodmin homebase. When i approached customer service desk the lady who was on the desk didn't ev... See more
Company replied
Company details
- Home Improvement Store
- Bathroom Supply Store
- Do-it-Yourself Shop
- Furniture Store
- Garden Center
- Kitchen Furniture Store
About Homebase - Bodmin
Written by the company
Homebase
Written by the company

- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Contact info
Bodmin Retail Park, Launceston Road, PL31 2AP, Bodmin, Cornwall, United Kingdom
- 0345 640 7856
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Replied to 41% of negative reviews
Typically replies within 2 weeks
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Good service
Nice to have a someone at checkout that engages with customer. Service with a smile is everything. Thank you Krysta
well done Bodmin
well done to David at Bodmin branch for helping us with our large paint purchase & he was extremely helpful & gave some discount so we could get the amount we needed well done .
Order was made ready to collect…
Order was made ready to collect quickly, good communication. I have Covid anxiety , the sales assistant at Bodmin was polite, pleasant and considerate. Will visit again .
Paul Kelsey Kitchen Design
We cannot recommend Paul enough.
The kitchen he planned for us is exactly what we wanted. His knowledge is second to none and his customer service is amazing.
A new kitchen without any hassle
We ordered a new kitchen after having Paul come out and draw a design for us. Service was excellant and delivery was arranged when we were ready for it . During the fitting of the kitchen by my husband , we realised we needed a couple of extra pieces . I emailed Paul and these were ordered and arrived within days . All in all , a good experience all round and now I have a fabulous new kitchen
All sorted after slight miscommunication
All sorted after slight miscommunication
We have just ordered a new kitchen from…
We have just ordered a new kitchen from the Bodmin store. We were dealt with by Steve who was knowledgeable and skilled in designing the kitchen that we wanted.
Steve was patient with us and didn’t make us feel judged. Most importantly we did not feel pressured into buying anything this has been a barrier when looking for kitchens
Click and Collect is easy!
I ordered, I collected. The member of staff behind the Click and Collect point was helpful and pleasant. What more do we need!
Fantastic and support service went the…
Fantastic and support service went the extra mile as item wasn’t in stock but gave next size up for what I paid for and gave me a gun
As I was hesitant
Thank you
Dave served me in the Bodmin store
Dave served me in the Bodmin store. What fantastic service. He couldn’t have done more to help me choose my bbq. We had a great conversation and he even took the time to get the correct size cover for it. I was truly blown away. What’s lovely man 😊
I paid to have my shed constructed and it has not been.
I paid to have my shed constructed and you have not done that nor called me to arrange for it. It’s just a pile of wood in my garden. Want to see that photo? Unimpressive.

Reply from Homebase - Bodmin
Except service
Very quick to let me know the order was ready and staff very helpful.
Homebase - Bodmin - Outstanding Service
We recently visited Homebase Bodmin for our garden project, and we were incredibly fortunate to be assisted by Jo. Her support in selecting the right plants was truly outstanding. Jo's extensive knowledge and experience made a real difference to our experience. She took the time to understand our needs and provided expert advice that has helped make our garden look incredible.
Jo's dedication and passion for her work are evident, and it's individuals like her who give us reassurance in retail sales. We can't thank her enough for her help and will definitely return for our future gardening needs. Jo is a true asset to the Homebase team!
Thank you, Jo, for making our gardening project a success!
Paul Kelsey was absolutely brilliant…
Paul Kelsey was absolutely brilliant from start to finish, very friendly and very easy to talk too, he did all the measurements and then set up a beautiful design that was perfect for us, highly recommended him
Very positive experience
Very positive experience. Order was ready for collection and counter staff very helpful.
Marvellous Mark @Bodmin
Marvellous Mark @Bodmin
Needed paint - Mark on more than one occasion has been super helpful whilst in the store. He has made that extra effort to find, mix up and offer guidance on different finishes and sizes. Much appreciated.
Jo is amazing
Jo is amazing! Thank you for all of your help in ensuring my garden is stunning for my summer season. Your help and advice is spot on. Thank you for going the extra mile. I will be back.
Jo at the Bodmin site was extremely…
Jo at the Bodmin site was extremely helpful 👍
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