I couldn’t thank Paul enough from the Kitchen department at the Bodmin branch. Nothing was too much trouble for him. I had some concerns over the kitchen I had ordered and he very kindly sorted the pr... See more
Location
Switch locationBodmin Retail Park, Launceston Road, PL31 2AP Bodmin, Cornwall, GB
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See what reviewers are saying
Went to the Bodmin store yesterday and they had some lovely garden furniture on clearance. We were helped by Aiden who is an asset to the company. He gave us a brilliant price and was so helpfull and... See more
Adrain and Bryn went above and beyond with the customer service they gave us today in store. Helpful with a refund and helped us with information to choose different stock, nothing was to much effort... See more
After ordering on line to do a click & collect i traveled 40 mins drive to come to collect my items from Bodmin homebase. When i approached customer service desk the lady who was on the desk didn't ev... See more
Company replied
Company details
- Home Improvement Store
- Bathroom Supply Store
- Do-it-Yourself Shop
- Furniture Store
- Garden Center
- Kitchen Furniture Store
About Homebase - Bodmin
Written by the company
Homebase
Written by the company

- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Contact info
Bodmin Retail Park, Launceston Road, PL31 2AP, Bodmin, Cornwall, United Kingdom
- 0345 640 7856
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This company invites their customers to review, whether positive or negative
Replied to 42% of negative reviews
Typically replies within 2 weeks
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Brilliant!
Brilliant! So easy to order and collected. Trolley was waiting with everything on it so super easy to take to the car.
After ordering on line to do a click &…
After ordering on line to do a click & collect i traveled 40 mins drive to come to collect my items from Bodmin homebase. When i approached customer service desk the lady who was on the desk didn't even greet me as a customer or even smiled😁. I really wish I had not bothered with bringing my custom to this store if that's how the staff is trained to treat customers these days.

Reply from Homebase - Bodmin
Arrived very fast
Arrived very fast! Already for pick up! Excellent service!
Perfect
Always helpful always go to the Bodmin one..really happy with my experience thank you.
When we were shopping in the Bodmin…
When we were shopping in the Bodmin branch, Paul was exceptionally helpful, not only did he give us the information we were looking for, but also ordered the product that we wanted on line. Everything done for us, that is what I call customer services with a smile.
Rowena Metters, a very satisfied customer.
Homebase Bodmin
I found the products I wanted. The price was good as there was a discount.
The online process was really easy.
I always use Homebase as I like their product and their offers.

Reply from Homebase - Bodmin
Very helpful staff in bodmin Becki was…
Very helpful staff in bodmin Becki was most helpful very polite nothing was to much trouble excellent
5 stars for Krysta
We visited the Bodmin Homebase, the staff are always exceptional, but we would like to give a special thank you to Krysta for being so friendly and helpful, 5 stars to Krysta. We managed to get everything we needed with her help.
Kitchen design
We were impressed from the outset and made to feel welcome by the team.
They were professional and very approachable.
We were listened to and they were able to deliver exactly as we wanted.
It is clear that a great deal have thought had gone into the design of our new kitchen.
We can't wait for it to be delivered.
First Class!
Paul Kelsey at Homebase Bodmin turned what I expected to be a dreary chore (choosing/buying a new bathroom) into a great experience - his service, communication and professionalism is second to none and nothing is too much trouble. Thanks Paul and I’d definitely purchase from Homebase again.
helpful staff
I'm re doing my back room, needed a few tools and bits and bobs. some things I couldn't find. A very friendly and really helpful staff member helped me I think her name was Jo. she took the time to show me where everything was nothing was a bother to her. Wish more places have staff like this such an asset. Good prices too on most things I wanted not bad for Bodmin :)
The staff member(female) was very…
The staff member(female) was very helpful in attempting to get a new lawnmower in a box into my car. Unfortunately it would not fit, in spite of all her attempts. And we shall order it for delivery online.
Great customer care by mark at Bodmin…
My husband rang to check availability of a particular floor tile . The staff member took the time to go and check the shelf . As there was only one box he offered to put them to one side , informing him, the box was damaged. When we arrived at store , the chap at customers service remembered speaking to my husband - he was pleasant and helpful, taking time to check everything was ok , great customer service
Ordered click and collect at 8.00 am…
Ordered click and collect at 8.00 am and items ready for collection by 9.30 am. Staff very friendly and efficient. Thank you
Amazing service
Quick to order
Quick to collect
Lovely kind member of staff delivered it to our car for my disabled husband
Well done Bodmin Homebase.
Order was ready and waiting lady behind…
Order was ready and waiting lady behind counter very polite and friendly
Excellent customer service …
We were looking to purchase a lawnmower and it was very close to closing time this Sunday. Jo at Homebase, Bodmin went out of her way today to help us with product knowledge. Once we had decided on the model, we established it was £24 more expensive than at Wicks. Although she pointed out that it wasn’t store policy she very kindly matched the price for us to the same as Wicks. She helped us with carrying the item and we were absolutely delighted with the excellent service received. Thank-you!
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