We still have not received our grass trimmer which should have been delivered to the bredbury store on Monday 4th November. Impossible to get in touch by phone as no one answers. A conversation of so... See more
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See what reviewers are saying
Thank you Homebase, we approached Kathryn with a request for some bedding plants, she helped us out, nothing was too much trouble and it will make a big difference to our Residents who enjoy gardening... See more
We visited the Bredbury store 26/6/24 1920hrs to purchase corner seating for our caravan patio. Excellent service by the Shift Mgr ,Paul. Friendly, helpful, explained the delivery procedure and how we... See more
Called into Homebase Bredbury today for some decorating items. My first time buying wallpaper and I hadn’t got a clue how much to buy. I was helped by Paul who checked my wall size and then did the ca... See more
Company details
- Home Improvement Store
- Bathroom Supply Store
- Do-it-Yourself Shop
- Furniture Store
- Garden Center
- Kitchen Furniture Store
About Homebase - Bredbury
Written by the company
Homebase
Written by the company
- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Contact info
Stockport Road East, Bredbury, SK6 2BN, Stockport, United Kingdom
- 0345 640 7814
4.6
Excellent
217 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 47% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
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Great service
Ordered my flooring on click and collect was ready within the hour. When I got to the store it was all loaded up on a truck and waiting for me. Superb service
October 4, 2024
Unprompted review
Easy to order
Easy to order, efficient collection & 10% discount. Not forgetting dog friendly stores - what’s not to like!!
October 2, 2024
Unprompted review
Ordering was straight forward and…
Ordering was straight forward and quick.
Order ready notifications received within 20 minutes
Was in your store when I arrived took only 2 minutes to receive.
Many thanks for excellent service.
September 30, 2024
Unprompted review
Gina was great today at Homebase
Gina was great today at Homebase
Efficient and friendly.
I ordered some stuff for delivery and she sorted it out for me straight away
September 27, 2024
Unprompted review
Ready to collect within 1 hour
September 26, 2024
Unprompted review
Was pleasantly surprised with he…
Was pleasantly surprised with he customer service today as I normally find the lack of knowledge and customer focus poor at my local Homebase but the lady today called "MAL" (I think) was very good, very helpful and even saved me some money.
September 22, 2024
Unprompted review
Gina and Mal provided great service
Gina and Mal provided great service - Gina was more than happy to help us get something from the warehouse!
September 21, 2024
Unprompted review
Bought deluxe paint on offer
Bought paint because of the offer. Much cheaper than elsewhere. Ordered, all ready and waiting for collection.in and out of store in 2 minutes.
September 21, 2024
Unprompted review
Great product at a great price
Great product at a great price, speedy delivery, very happy.
September 11, 2024
item was damaged slighty
item was damaged slighty, but to far to bring it back.
September 15, 2024
Unprompted review
Reply from Homebase - Bredbury
Hi Julie,
Thanks for leaving a review. We're sorry to hear that you've had an issue with our product. We take quality very seriously, and we would like to investigate this further. A member of the escalations team will be in touch with you directly to support further.
Thanks
Team Homebase
Called at click & collect served…
Called at click & collect served promptly
September 15, 2024
Unprompted review
Excellent service
Excellent service. Arrived at store for my click and collect served straight away in and out in a couple of minutes, brilliant 👏 😀 👌
September 9, 2024
Unprompted review
Delivered on time
Ordered, chose delivery day. Great that item was delivered on time. No waiting around.
September 1, 2024
Very Helpful staff
Went to collect a click and collect order and realised I didn't like wallpaper. I wanted to return it and Gina who was serving on the till was very helpful as I am not very technical. She helped me process it in between serving customers.
September 6, 2024
Unprompted review
Staff were very helpful when I wanted…
Staff were very helpful when I wanted additional items to what I had ordered on click and collect.
However after my son Took several hours to put together with his friend. one off the utensils hooks had come off and couldn’t be put back on, bit to late to put back In the box’s as taken
Them so long to put together so at that point and I’d promised a bbq for tea and it went ahead at 8.30 pm !!!
September 6, 2024
Unprompted review
Incorrect item supplied
Collected what I thought I had ordered namely 2 dusk till dawn outdoor lights and when the electrician came to fit them he advised me that only one was dusk till dawn and the other one was not. I had to make a return journey to swap for correct light which resulted in an additional charge from electrician of £40 to visit house to fit correct light.
September 4, 2024
Unprompted review
Reply from Homebase - Bredbury
Hi Ian,
We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store.
Thanks,
Team Homebase
Super quick click n collect
Very polite and friendly, helpful staff. Order was ready to collect straight away using click n collect online. Very efficient service received. More than happy with my order.
September 1, 2024
Unprompted review
Great service
August 28, 2024
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