We still have not received our grass trimmer which should have been delivered to the bredbury store on Monday 4th November. Impossible to get in touch by phone as no one answers. A conversation of so... See more
Company replied
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We still have not received our grass trimmer which should have been delivered to the bredbury store on Monday 4th November. Impossible to get in touch by phone as no one answers. A conversation of so... See more
Company replied
Thank you Homebase, we approached Kathryn with a request for some bedding plants, she helped us out, nothing was too much trouble and it will make a big difference to our Residents who enjoy gardening... See more
We visited the Bredbury store 26/6/24 1920hrs to purchase corner seating for our caravan patio. Excellent service by the Shift Mgr ,Paul. Friendly, helpful, explained the delivery procedure and how we... See more
Called into Homebase Bredbury today for some decorating items. My first time buying wallpaper and I hadn’t got a clue how much to buy. I was helped by Paul who checked my wall size and then did the ca... See more
Written by the company
Written by the company

Stockport Road East, Bredbury, SK6 2BN, Stockport, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 47% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
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Product required was in stock at my local store. Click and Collect process was excellent and I was on my way home with my new purchase within the hour.
Huge thanks to Gina in Bredbury for helping me navigate the dizzying world of paint and helped me find what I needed
Served by Gina in the Bredbury branch. Super helpful and friendly! Great service :)
I had ordered several bags of compost and manure by click and collect and my order was ready for me to when I arrived a couple of hours later. I needed help loading them into the car and they were only too happy to help. A very satisfied customer!
The items were straight in front of me ready to go staff member very pleasant and helpful.
Peter Heaney.
Very helpful assistant came across to help us quickly
The whole process was simple. Being on the website, my search was a simplistic one; found the item I wanted easily and paid through the click-and-collect service. I received all the information I needed quickly, and was told the item was ready to be collected well inside the stated time allotted. I was extremely pleased with my purchase and the attitude of the staff.
Just want to say a massive thank you to Paul at the Bredbury store for his help today with exchanging an item I was having trouble with. He was kind, and helpful, and I couldn't have asked for better service. Thank you.
Items were loaded on a trolley and readily accessible
Arrived on time Laura Ashley paint had to order but on special offer so saved money
Thank you to Gina and Paul, they went above and beyond for me , they were happy to help (especially with my on line shopping experience 😊 ) great customer service thank you 😁
My husband had ordered some masonry paint online in the wrong colour. We went into the Bredbury store and the Manager on shift was super helpful (operator 231917) He processed a refund on our original transaction and allowed us to go home with four tubs in the correct colour. Great customer service.
Exceptional service from the “click” to the “collect”
Really friendly and helpful staff, always find this store a pleasure to visit
Decided we needed a trolley, bought and collected it within half an hour.
We have just purchased a garden table and chair set. The service we got was superb and I have to name Paul, I think the store manager was so helpful!
My order was ready to collect at the time advised by you.
Paul (Duty Manager) at Bredbury is a star. We ordered garden furniture online but on processing, there was an error on the website that meant the items where display items.
This was going to cause us a big transport headache but also we wanted new furniture and not display. Luck was on our side and new boxed items arrived by surprise to the store. Paul was quick to put our name against it and helped me arrange delivery. Great service Homebase!
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