We still have not received our grass trimmer which should have been delivered to the bredbury store on Monday 4th November. Impossible to get in touch by phone as no one answers. A conversation of so... See more
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See what reviewers are saying
Thank you Homebase, we approached Kathryn with a request for some bedding plants, she helped us out, nothing was too much trouble and it will make a big difference to our Residents who enjoy gardening... See more
We visited the Bredbury store 26/6/24 1920hrs to purchase corner seating for our caravan patio. Excellent service by the Shift Mgr ,Paul. Friendly, helpful, explained the delivery procedure and how we... See more
Called into Homebase Bredbury today for some decorating items. My first time buying wallpaper and I hadn’t got a clue how much to buy. I was helped by Paul who checked my wall size and then did the ca... See more
Company details
- Home Improvement Store
- Bathroom Supply Store
- Do-it-Yourself Shop
- Furniture Store
- Garden Center
- Kitchen Furniture Store
About Homebase - Bredbury
Written by the company
Homebase
Written by the company
- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Contact info
Stockport Road East, Bredbury, SK6 2BN, Stockport, United Kingdom
- 0345 640 7814
4.6
Excellent
217 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 47% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The bags of grey stone
The bags of grey stone: special offer
The service at the store was excellent. The bags were v heavy for me to put in my car boot, so the young man v neatly put them in the boot of my car!!
July 2, 2024
Unprompted review
Quick and helpful service.
July 2, 2024
Unprompted review
Homebase Bredbury Stockport,Garden…
Homebase Bredbury Stockport,Garden center, I have enjoyed my recent visits to our local Homebase, the staff who look after this department are very knowledgeable in horticulture & genuinely interested in the plants they tender, every time I visit bring home a different variety of plant, looking forward to next year when everything has settled down & flourishing.I think the young lady is called Amy who I have been conversing with manly
I will correct if wrong.
June 23, 2024
Unprompted review
Click and collect order
Placed a click and collect order. Just got home and realised one of the items is incorrect (and is £6 cheaper than what I ordered) so I will have to go back to the store tomorrow to sort this out which is really inconvenient and annoying - they should be able to prepare an order accurately! Updated my previous 2 star review after returning to store. They immediately replaced the item with the correct order and refunded the cost in recognition of the inconvenience caused by having to return. Staff were very apologetic and resolved this issue really well. Couldn’t have been handled better, thank you!
June 23, 2024
Unprompted review
Reply from Homebase - Bredbury
Hi there,
We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store manager. Looking at the order we can see that the team have now refunded you for this incorrect item, we do apologise for the inconvenience that this caused.
Thanks,
Team Homebase
Your staff were excellent
Your staff were excellent. We were served by Aimee and a Gentleman whose name i did not take, as well as Najma at the checkout.
Aimee is a very personable and pleasant young lady who could not do more to help us.
We were very impressed.
June 21, 2024
Unprompted review
Break problem
I ordered an item click and collect and was notified when it was ready by text. Fine...however when I went to the click and collect counter there was nobody there..I pushed a button to call someone....twice...eventually after a 5 min wait a girl hurried in from outside the store clutching a pack of cigarettes...obviously from a smoke break. I don't begrudge this but the store should have a cover system for people on breaks....too simple??
June 17, 2024
Unprompted review
Reply from Homebase - Bredbury
Hi Scott,
Thank you for your review.
Kind Regards
Team Homebase
Great store.
I last visited Homebase in Bredbury,about 8 years ago. The shop was dismal, and I got the impression that it was a store about to close down. Recently, I needed a small amount of turf, and Homebase was the only local store selling single rolls. What a surprise, the store was bright, modern and colourful with a good range of products. The staff were helpful and friendly and made my visit a happy experience. Home base will now be my "goto" store.
June 16, 2024
Unprompted review
Helpful and friendly service
Really great and friendly service from Gina. Got a big order so appreciated her help getting it all into the car!
June 10, 2024
Unprompted review
Support not given with heavy parcel
It would have been nice to have someone offer to help with the parcel to the car.
June 9, 2024
Unprompted review
Reply from Homebase - Bredbury
Hi Sally,
We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store.
Thanks,
Team Homebase
Very easy to order from start to finish…storage box
Very easy to order from start to finish absolutely love my storage boxes came really quickly as well excellent service
June 1, 2024
Very helpful member of staff at the…
Very helpful member of staff at the store.
June 4, 2024
Unprompted review
Will come back again and again!
Sales person Jess was brilliant - she went the extra mile to find me a black 'Tuff Tub'. I ended up buying a black one and a pink one thanks to Jess's customer service. Jess is such an asset to your store - people like Jess make me want to return and spend more money with you. PS: I did not know Jess before today!
June 2, 2024
Unprompted review
Very quick and prompt service
Very quick and prompt service. Both Richard and Mal were extremely helpful during my visit.
June 1, 2024
Unprompted review
Superb customer service
Gary is professional, helpful, friendly and knowledgeable throughout the kitchen ordering process in Bredbury. A perfectionist, with an enthusiasm for his job and to ensure customer satisfaction. I would recommend him to anyone.
May 30, 2024
Unprompted review
Beautiful wallpapers fast delivery
We went to Homebase in Bredbury Stockport and had a look but they didn’t have what we were looking for but saw other wallpaper which they didn’t have in stock so we ordered online and I’m very happy with my purchase, lovely wallpapers just what I wanted
May 23, 2024
No communication!
You forgot to text me when my "click and collect" was ready and you didn't answer your phone when I tried to check several times. Also you supplied a slightly damaged pot without saying. Not a deal breaker because it was on offer (old stock?).
May 25, 2024
Unprompted review
Reply from Homebase - Bredbury
Hi Phil,
We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store manager. If you can please contact us on the following link with images of the damage so we can review this further for you -
((https://help.homebase.co.uk/hc/en-gb/requests/new?&referrerPageUrl=https://help.homebase.co.uk/hc/en-gb)) with “FAO Gemma Ref 1969569” in the subject line, and we’ll get back to you as quickly as possible.
Thanks,
Team Homebase
Great service in store and click and collect wallpaper…
Quick reply to order being placed for click n collect. Prompt friendly service in store on collection. Thanks
May 23, 2024
Unprompted review
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