Homebase - Bredbury Reviews 

217
TrustScore 4.5 out of 5

4.6

Stockport Road East, Bredbury, SK6 2BN Stockport, GB


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Rated 1 out of 5 stars

We still have not received our grass trimmer which should have been delivered to the bredbury store on Monday 4th November. Impossible to get in touch by phone as no one answers. A conversation of so... See more

Company replied

Rated 5 out of 5 stars

Thank you Homebase, we approached Kathryn with a request for some bedding plants, she helped us out, nothing was too much trouble and it will make a big difference to our Residents who enjoy gardening... See more

Rated 5 out of 5 stars

We visited the Bredbury store 26/6/24 1920hrs to purchase corner seating for our caravan patio. Excellent service by the Shift Mgr ,Paul. Friendly, helpful, explained the delivery procedure and how we... See more

Rated 5 out of 5 stars

Called into Homebase Bredbury today for some decorating items. My first time buying wallpaper and I hadn’t got a clue how much to buy. I was helped by Paul who checked my wall size and then did the ca... See more


Company details

  1. Home Improvement Store
  2. Bathroom Supply Store
  3. Do-it-Yourself Shop
  4. Furniture Store
  5. Garden Center
  6. Kitchen Furniture Store

Homebase

Written by the company

All your home needs
We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest

Contact info

  • Stockport Road East, Bredbury, SK6 2BN, Stockport, United Kingdom

  • 0345 640 7814

4.6

Excellent

TrustScore 4.5 out of 5

217 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 47% of negative reviews

Typically replies within 2 weeks

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4.6

All reviews

(217)

761 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

1st class service

1st class service , I picked up a new lawnmower and one of my old orders was still on the system , I told Richard who was serving me that I already had the pull along cart but was gutted as it had been discounted since I bought it , he then went to the till and put the difference back on my card , amazing service, will be buying the majority of my stuff from Homebase in future
Thank you

May 19, 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Order was simply placed online, waiting at the till when I arrived and carried out to my car by a member of staff for. Great service and many thanks

May 19, 2024
Unprompted review
Rated 5 out of 5 stars

Great staff, good choice and reasonably priced at…

Great staff, good choice and reasonably priced at the Bredbury branch.

Many thanks to Aimee and Katherine for all your help, advice and assistance. More than anything, thanks you for your good humour and patience. I hope to see you both the next time we shop there.

Best regards,

Vic, Jeneffer and little Amelia

May 12, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic experience today.

Fantastic experience today the lady in the garden centre with glasses on was lovely and very helpful. I feel all the staff in the Bredbury store deserve positive recognition as every single time we've visited the staff are always really positive and helpful.

May 12, 2024
Unprompted review
Rated 5 out of 5 stars

I ordered a 600w electric black and…

I ordered a 600w electric black and decker lawn scarifier which was in stock but couldn’t be collected for a few days due to injury. The item was saved for me following a telephone requested and when I did collect it, I was dealt with by a very pleasant assistant. Great service!

May 7, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent customer service from Kathryn…

Excellent customer service from Kathryn and Ammie at the Homebase Bredbury site. Both were knowledgeable and very helpful with my decisions around Laurel and red robins!
The plants are in and look amazing. Thanks, what a difference a good customer experience makes!

April 27, 2024
Unprompted review
Rated 3 out of 5 stars

Waiting for Yodel and then being disappointed due to package damage

After waiting for the Yodel delivery the packaging was damaged when it arrived. I don't think I'll be buying anything else from Homebase for delivery.

I need to make it clear that this was an online order whilst the Bredbury branch would be where I need to take the damaged goods back to

May 2, 2024
Homebase - Bredbury logo

Reply from Homebase - Bredbury

Hi Gill, 

Thanks for your feedback. We’re sorry for any disappointment caused - We can see your review is related to an online order so we'd be grateful if you could update your review and remove the location from this by selecting 'no specific location'. We've refunded your delivery charge as a gesture for the late delivery - If you need help with the damaged items please reach out to us here - (https://help.homebase.co.uk/hc/en-gb/requests/new?&referrerPageUrl=https://help.homebase.co.uk/hc/en-gb)

Thanks,
Team Homebase

Rated 5 out of 5 stars

Exceptional Service


Homebase in Bredbury is exceptional, with Katheryn deserving special recognition. I've visited several times, and each time she has gone above and beyond to suggest and guide me on specific plants. Katheryn is consistently friendly and attentive, making every visit enjoyable. She truly enhances the store's reputation, and her excellent service is why I keep coming back regularly.

May 4, 2024
Unprompted review
Rated 5 out of 5 stars

Thank you Homebase

Thank you Homebase, we approached Kathryn with a request for some bedding plants, she helped us out, nothing was too much trouble and it will make a big difference to our Residents who enjoy gardening and to those who love to enjoy the colours, fragrances and textures. What wonderful staff you have and we are very appreciative of your donations. Thank you from all at Appleton Manor Care Home.x

May 3, 2024
Unprompted review

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