Homebase - Bredbury Reviews 

217
TrustScore 4.5 out of 5

4.6

Stockport Road East, Bredbury, SK6 2BN Stockport, GB


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Rated 1 out of 5 stars

We still have not received our grass trimmer which should have been delivered to the bredbury store on Monday 4th November. Impossible to get in touch by phone as no one answers. A conversation of so... See more

Company replied

Rated 5 out of 5 stars

Thank you Homebase, we approached Kathryn with a request for some bedding plants, she helped us out, nothing was too much trouble and it will make a big difference to our Residents who enjoy gardening... See more

Rated 5 out of 5 stars

We visited the Bredbury store 26/6/24 1920hrs to purchase corner seating for our caravan patio. Excellent service by the Shift Mgr ,Paul. Friendly, helpful, explained the delivery procedure and how we... See more

Rated 5 out of 5 stars

Called into Homebase Bredbury today for some decorating items. My first time buying wallpaper and I hadn’t got a clue how much to buy. I was helped by Paul who checked my wall size and then did the ca... See more


Company details

  1. Home Improvement Store
  2. Bathroom Supply Store
  3. Do-it-Yourself Shop
  4. Furniture Store
  5. Garden Center
  6. Kitchen Furniture Store

Homebase

Written by the company

All your home needs
We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest

Contact info

  • Stockport Road East, Bredbury, SK6 2BN, Stockport, United Kingdom

  • 0345 640 7814

4.6

Excellent

TrustScore 4.5 out of 5

217 reviews

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Replied to 47% of negative reviews

Typically replies within 2 weeks

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4.6

All reviews

(217)

761 reviews in the last 12 months

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Rated 5 out of 5 stars

Superstore Delight!

This was my second visit to the Bredbury site.
The store staff are friendly and welcoming. Nothing is too much trouble. I had ordered a bench and needed help to get it into my car.
Gary came straight across to assist me. He has a lovely, cheerful personality and managed to get it into my car very expertly and carefully. Left to me it would still be on the forecourt!
Thanks Gary you are a star!
Regards Jean x

April 26, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service

Paul, Duty Manager, was extremely helpful with an exchange. The lawn mower we were wanting to swap like for like wasn't in stock, so Paul gave us a great deal on a better make and model. A genuinely lovely man, amazing customer service and credit to this store. Thank you!

April 28, 2024
Unprompted review
Rated 5 out of 5 stars

Called into Homebase Bredbury today for…Decorating items

Called into Homebase Bredbury today for some decorating items. My first time buying wallpaper and I hadn’t got a clue how much to buy. I was helped by Paul who checked my wall size and then did the calculations on his phone. He was so helpful with lots of other decorating tips and advice. I don’t usually shop at Homebase but I will now. Well done Homebase for having such professional and knowledgeable staff.

April 29, 2024
Unprompted review
Rated 5 out of 5 stars

Item just as described online.

Ordering very straightforward and delivery really quick. Item was perfect. Took a bit of a gamble because the product could only be ordered online so I hadn’t seen it before bought it. However, it is as described and the colour was perfect for the room.
Very well packaged too. Wish we had a Homebase nearer to us as love your products.

April 24, 2024
Rated 5 out of 5 stars

Kathryn was a superstar…

Visited the Bredbury store and Kathryn went out of her way to help us. So knowledgeable and found everything we were looking for. She is a credit to your brand and knew so much about planting and gardening. A very personal service and we will return.

April 27, 2024
Unprompted review
Rated 5 out of 5 stars

Aimee and Katherine from Homebase - Bredbury

Went into Homebase - Bredbury on Sunday to buy one item and left with many thanks to Aimee and Katherine!! They were more than happy to help me out with my garden project and I got lots of lovely stuff!! Thank you both!

As a side note to the Homebase big wigs - I don't know why you wait so late to put plants on sale? Plants that are clearly sad and struggling should be put on sale sooner so they don't go in the bin!! Much better for the environment and for people who can't afford to spend lots on their garden (who deserve to have nice gardens the same as everyone else!).

April 21, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic staff

Fantastic staff, very knowledgeable and helpful.

Was a problem with our on-line order (our fault) and they sorted it for us without any fuss, twice.

April 14, 2024
Unprompted review
Rated 5 out of 5 stars

Great job Aimee

Called at Homebase Bredbury yesterday to look at some ideas for spring plants for my garden. Saw a young lady, Aimee, who was in the process of reducing some old(ish) stock. Both my wife and I found her extremely helpful with really good product knowledge. We did, of course purchase some of the reduced stock, after all who doesn't love a bargain, but also purchased other items. This young lady certainly went out of her way to be both very approachable and friendly as well as remaining professional at the same time. A trait sadly missing in todays society. Great job Aimee

April 14, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic service…

Called Bredbury store and a lovely lady called Karen was so helpful, kind and went out of her way.
Putting to one side 2 rolls of wallpaper I’d seen and needed the next day. Not only that but arranged the discount I could have got if I’d bought online!
When I went into the store the following day Debbie couldn’t have been more helpful, so thank you.
These days you’re lucky if you can actually get to speak to someone, never mind the fact they were both so helpful 😍

April 10, 2024
Unprompted review

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