Homebase in Bromsgrove has room for improvement. While their website showed availability for chime bells, there were none when I tried to click and collect. Luckily, I was notified before traveling, b... See more
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See what reviewers are saying
So the sales assistant appeared to be helpful, I was picking up a double cube unit, not the lightest....I am 66 and all he said about helping me was ",Oh I'm not that strong'...I replied "i'm not th... See more
Company replied
Jake was fabulous! From the initial design through to post delivery queries nothing has been too much trouble. He’s been friendly, proactive and gone out of his way to ensure any issues were sorted q... See more
I go in to the bromsgrove Homebase regularly for paint, often getting in excess of 10 tester pots mixed at a time ( for art projects etc) Will tends to serve me on the paint machine and he is just br... See more
Company details
- Home Improvement Store
- Bathroom Supply Store
- Do-it-Yourself Shop
- Furniture Store
- Garden Center
- Kitchen Furniture Store
About Homebase - Bromsgrove
Written by the company
Homebase
Written by the company
- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Contact info
Brook Retail Park, 2a Sherwood Rd, B60 3DR, Bromsgrove, United Kingdom
- 0345 640 7221
4.3
Excellent
132 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 46% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy to order and do the click &…
Easy to order and do the click & collect nice to just go in and collect saves time, happy with my purchase of tree decorations half price bargain.
December 18, 2023
Unprompted review
Reply from Homebase - Bromsgrove
Hi Lisa,
Thanks for the great feedback, we hope to see you shopping with us again soon 
Team Homebase
I ordered a shower hose and shower head…
I ordered a shower hose and shower head over a week ago. The parcel arrived on the specified date, four/five days after order placed but only the hose was included. I called the Customer Services line and was told it was coming from the warehouse so would be delivered today; Monday 11th. It has still not arrived! I will be calling once again tomorrow to find out when I can expect a delivery. Not being informed of the delays is very frustrating.
December 8, 2023
Reply from Homebase - Bromsgrove
Hi Shaun,
We are sorry to hear part of your order has not yet arrived.
We can see you are in touch with our customer services team with regards to this.
Many Thanks
Team Homebase
Quick and easy collection 👍
December 11, 2023
Unprompted review
Reply from Homebase - Bromsgrove
Hi David,
Thanks for the great feedback, we hope to see you shopping with us again soon 
Team Homebase
Quick and easy ordering
Quick and easy ordering, fast delivery and polite and friendly staff,would have no hesitation in ordering from Homebase in Bromsgrove again
November 30, 2023
Reply from Homebase - Bromsgrove
Hi Anne,
Thanks for the great feedback, we hope to see you shopping with us again soon 
Team Homebase
Click and collect was a waste of time…
Click and collect was a waste of time as we had to wait so long for staff to just pass us our pre paid goods. There were plenty of staff on the shop floor, but despite seeing the queues at the till and click and collect, they failed to assist.
December 3, 2023
Reply from Homebase - Bromsgrove
Hi Darren,
Thank you for your review, we're sorry to hear that you had to wait to be served. We will pass this on to the Store Manager for future improvement.
Team Homebase
Very pleased with how quickly my order…
Very pleased with how quickly my order was processed. Very straightforward and would definitely use this service again
December 6, 2023
Unprompted review
Reply from Homebase - Bromsgrove
Hi Stacey,
Thanks for the great feedback, we hope to see you shopping with us again soon!
Team Homebase
Super fast efficient service.
Super fast efficient service.
Shelves stocked so my item was easy to find.
December 3, 2023
Reply from Homebase - Bromsgrove
Hi camilla,
Thanks for the great feedback, we hope to see you shopping with us again soon!
Team Homebase
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