On a positive note , The staff who served me very helpful and also helped me carry my heavy purchases out to car. I had purchase one parasol on line , click collect , then decided while in store to bu... See more
Location
Switch locationEaslea Road, Moreton Hall Estate, IP32 7BY Bury St. Edmunds, Suffolk, GB
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See what reviewers are saying
Bought garden sofa set plus a few other items,discount code worked on smaller items not sofa,manager Rob sorted out hassle free.5 star service,with cherry on top.Would highly recommend Bury st Edmunds... See more
We went to this Homebase and picked garden furniture, the sales man in store said he was waiting on stock. He gave us a recipe and told us to call back next week if we hadn’t heard anything and that w... See more
Company replied
Getting paint mixed by Kerry left me feeling ,I hope my children grow up to react to stress are maturely and politely as she did. Kerry explained she had not used the Dulux mixing machine before and w... See more
Company details
- Home Improvement Store
- Bathroom Supply Store
- Do-it-Yourself Shop
- Furniture Store
- Garden Center
- Kitchen Furniture Store
About Homebase - Bury St. Edmunds
Written by the company
Homebase
Written by the company
- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Contact info
Easlea Road, Moreton Hall Estate, IP32 7BY, Bury St. Edmunds, Suffolk, United Kingdom
- 0345 640 7612
4.6
Excellent
256 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 52% of negative reviews
Typically replies within 2 weeks
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Top quality service
I was really impressed by the service. We placed a large click and collect order. It was ready within minutes. Two ladies helped load it into our car.
June 22, 2024
Unprompted review
Janos and Milly treated me extremely…
Janos and Milly treated me extremely well with the best friendliest service I’ve had in a long time
June 23, 2024
Unprompted review
We found the things we were looking for…
We found the things we were looking for easily and the lady who served us , Jade, was extremely friendly and helpful.
June 18, 2024
Unprompted review
Easy to place an order online
Easy to place an order online. Super efficient lady when I picked up my order. Thanks
June 20, 2024
Unprompted review
The friendliest staff member
Jade: the friendliest staff member! I was greeted with a delightful, welcoming smile. What a difference that kind of greeting can make.
June 20, 2024
Unprompted review
Great customer service from Jade..
June 20, 2024
Unprompted review
Jade the assistant was very helpful and…
Jade the assistant was very helpful and polite
June 17, 2024
Unprompted review
Young man don’t know his name that helped me with the chairs
Fantastic service asked if someone could put them in my car due to me have dislocated shoulder a lovely young man got them in for me.
June 15, 2024
Unprompted review
I was having such a rubbish day and the…
I was having such a rubbish day and the lovely lady who helped me on the dulux mixing desk really cheered me up. It’s so uplifting to meet someone who is genuinely kind and helpful. Thank you. I think her name was Jade/Jude? Sorry I’m rubbish at remembering names!
June 12, 2024
Unprompted review
I could not find what I was looking…
I could not find what I was looking for, so asked a member of staff, her name was Jade. she took me to two sections to find what I needed and was very helpful. And nothing was too much trouble for her.
June 10, 2024
Unprompted review
A well-stocked DIY store…
For a DIY store it is very well stocked, and the additional of a garden centre with all sorts of plants etc is very welcome. A little challenging to navigate to what you want but staff are always well- informed and helpful.
June 8, 2024
Unprompted review
Jade was really helpful
Jade was really helpful, 5L of perfect colour match paint. Magic 👌
June 6, 2024
Unprompted review
Jade served me today
Jade served me today. She was efficient without rushing anyone, helpful & super friendly
June 3, 2024
Unprompted review
Bank Holiday Surprise
Store was well stocked and had everything I needed. Good offers and reasonable prices.
Jade on the till was very helpful and made checking out a pleasure. Rather than the usual grump on tills in stores she was friendly and chatty.
May 27, 2024
Unprompted review
Jade made shopping at Homebase BSE as…
Jade made shopping at Homebase BSE as enjoyable as can be spending money lol. Very happy and beeming smiles is very contagious.
May 27, 2024
Unprompted review
returned plant pots as not large…
returned plant pots as not large enough.Easy return no hassle.
May 25, 2024
Unprompted review
Very helpful
Very helpful, friendly staff. A gent on the floor, who’s name I unfortunately didn’t get, was quick to assist me with getting my goods to the car without being prompted Thank you
May 25, 2024
Unprompted review
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