Order processed quickly. 1 item not in stock but got a phone call to advise and refund arranged automatically. Easy click n collect process- order ready on trolley (many bags of compost) so much quick... See more
Location
Switch locationThe Orbital Retail Centre, Voyager Drive, Cannock, WS11 8XP Cannock, Staffordshire, GB
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See what reviewers are saying
I purchased a cordless hedge trimmer by using click & collect. On opening the box when I got home it was clear that the said item was a returned item the blades were marked the trimmer was scuffed the... See more
Company replied
Went to buy a hedge trimmer (bosch as was only brand made somewhere other than China!). Displayed trimmer had a big hole smashed in the box. Found a young chap and asked him if they had another one i... See more
My kitchens not even 3 years old yet and I can see im going to need multiple repairs done very soon. Not a patch on Howdens
Company details
- Home Improvement Store
- Bathroom Supply Store
- Do-it-Yourself Shop
- Furniture Store
- Garden Center
- Kitchen Furniture Store
About Homebase - Cannock
Written by the company
Homebase
Written by the company
- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Contact info
The Orbital Retail Centre, Voyager Drive, Cannock, WS11 8XP, Cannock, Staffordshire, United Kingdom
- 0345 640 7114
4.4
Excellent
134 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 43% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Staff excellent helped me with goods to…
Staff excellent helped me with goods to the car
December 10, 2023
Unprompted review
Reply from Homebase - Cannock
Hi Lisa,
Thanks for the great feedback, we hope to see you shopping with us again soon!
Team Homebase
Reply from Homebase - Cannock
Hi Stephan,
Thanks for the great feedback, we hope to see you shopping with us again soon!
Team Homebase
It was quick and easy
December 5, 2023
Reply from Homebase - Cannock
Hi Miss,
Thanks for the great feedback, we hope to see you shopping with us again soon!
Team Homebase
Another blow up Christmas tree for my…
Another blow up Christmas tree for my front garden looks lovely,
Easy to order on line and easy to go and collect
December 4, 2023
Reply from Homebase - Cannock
Hi Alan,
Thanks for the great feedback, we hope to see you shopping with us again soon!
Team Homebase
On line ordering is amiss
When order the recipriating saw it was not clear what other items you were required to order to make a full working package. I orders an extra battery but could not order saw blades on line. the order was then split!! with the same number code. I recieve a message to say the item is ready for collection. it was only the battery. Next day message to collect the saw, arrive to find that the item was not the saw but an impact driver. staf in store were helpful staff on the help line were dismissive. A week later i got the saw, which is great. In summary, the staff in store were great. The ordering system was poor. having to wait and take three visits to the store were annoying and at my cost
December 1, 2023
Reply from Homebase - Cannock
Hi John,
We’re sorry you’ve had a disappointing experience. Our customers are incredibly important to us, and really appreciate you bringing this to our attention. All feedback enables us to grow and be a better Homebase for our customers, so thanks for taking the time to leave your review
Thanks,
Team Homebase
Reply from Homebase - Cannock
Hi C.,
Thanks for the great feedback, we hope to see you shopping with us again soon 
Team Homebase
Reply from Homebase - Cannock
Hi Joshua,
Thanks for the great feedback, we hope to see you shopping with us again soon!
Team Homebase
Amazing
Order online to deliver to shop . Fast collection .good quality and discount.
November 30, 2023
Reply from Homebase - Cannock
Hi Liliana,
Thanks for the great feedback, we hope to see you shopping with us again soon!
Team Homebase
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