Bought laminate flooring 2020 for new kitchen, over £1000 paid. Absolute thin, flimsy rubbish. Most joints show and does not fit together very well. For many, many years I was working in the build... See more
Location
Switch locationDiscovery Park, Barnfield Drive, PO19 6UX Chichester, West Sussex, GB
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See what reviewers are saying
we have had a wonderful experience at Chichester Homebase. Our first meeting was with Janet who helpfully showed us around the kitchen options and arranged a design consultation with Phil. Phil has be... See more
Went into the store with my partner and her nan looking for a good quality Tap and draw handles for her new kitchen. Janet came over to provide assistance in what we were looking for. She was ab... See more
Brilliant! Messaging quick to confirm order then to confirm status for collection. Also, please give big thumbs up to Homebase Chi team - I rang beforehand to check if I could take in my Black Labr... See more
Company details
- Home Improvement Store
- Bathroom Supply Store
- Do-it-Yourself Shop
- Furniture Store
- Garden Center
- Kitchen Furniture Store
About Homebase - Chichester
Written by the company
Homebase
Written by the company

- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Contact info
Discovery Park, Barnfield Drive, PO19 6UX, Chichester, West Sussex, United Kingdom
- 0345 640 7350
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 46% of negative reviews
Typically replies within 2 weeks
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Everything went as smoothly as…
Everything went as smoothly as possible. Short wait in a queue, showed by order number and my paint was brought to me in minutes. Great service 👍
Top value and service
Originally called into my local Brewers paint store to purchase the Dulux silk only ti find it priced at the exorbitant price of over £50 for 2.5 litre tin. Ordered it online and got 2 tins of the same paint and a small tin of gloss for £48.50. A massive saving and ready to collect as promised
Easy to order and good delivery
The staff are very very friendly and…
The staff are very very friendly and helpful it's always a pleasure dealing with homebase keep up the good work
Store team kept me fully updated as to…
Store team kept me fully updated as to status if my order. Many thanks.
Brilliant experience on Sunday
Brilliant! Messaging quick to confirm order then to confirm status for collection.
Also, please give big thumbs up to Homebase Chi team - I rang beforehand to check if I could take in my Black Labrador pup who needs to be trained in various social settings and the response was very positive.
Bear really liked the store - he was a bit too interested near the bird food area but he behaved very well.
10/10
Not happy
Lovely helpful staff.
No toilets available
We wanted to buy a bed settee it came in two halves so easy to collect from the shop, just what we wanted. It was priced at £295 they then told us they wanted another £20 for delivery ridiculous!!
We wanted to collect as it wasn't heavy as it splits down into two pieces.faulse pricing as £20 not mentioned on the ticket. Left shop disappointed and needing the loo!!
It really wasn't about the toilets read my review properly

Reply from Homebase - Chichester
Happy
Helpful friendly staff who helped my blind husband and I thank you for a great service
Ease of use and friendly staff
Well laid .
Well laid out and lots of room to move around in! Plenty of trolleys and close easy parking!
Staff attitude
Placed a click and collect for some items which was easy and hassle free.
Approached a member of staff about the order who had either had a bad day or didn't want to be there.
They couldn't find the order, and had a couldn't care less attitude and was rude when my Son said he could see the items.
They said we would have to wait for someone else and they walked off.
Fortunately a nice member of staff came along and could not have been more helpful, and we got the items.
Shame I would have give 5stars otherwise.

Reply from Homebase - Chichester
Prompt collection service and lovely…
Prompt collection service and lovely staff member
Very polite and helpful
Very polite and helped put onto trolly... Asked if I needed any further help.. very friendly staff.
The item was ready and the young chap…
The item was ready and the young chap greeted me with a smile and was very polite friendly and courteous ..
Very helpful great experience
Click and Collect Order
Ordered an item online for 'click and collect' Very easy process and everything went smoothly from order to collection.

Reply from Homebase - Chichester
Good handy dispenser and perfect for…
Good handy dispenser and perfect for wrapping smaller items. Overall, ease of online ordering and collection of item very easy and convenient for in store collection.

Reply from Homebase - Chichester
VERY MUCH NOT CUSTOMER SERVICE
Ordered some paint on click & collect- only realised when I got home that they had given me the right colour but Matt emulsion not kitchen & bathroom paint .
20 mile round trip to return it to be treated with indifference at customer services & it will be refunded to your account & go & find what you want - NOT CUSTOMER SERVICE in my opinion- not even a sorry

Reply from Homebase - Chichester
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