Alain Mansfield your Kitchen Designer did a brilliant job designing my kitchen. I felt lucky to have found him. He has such a good eye for colour and design and was always smiling and positive, despit... See more
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Did some extensive searching for a new garden bench over the weekend and found the best value one at our local Homebase, eight mikes away. Could not be delivered online so we ordered it for collection... See more
Helpful efficient staff. Harry (a lady) was, on two consecutive days, very helpful, with good knowledge of products and their store locations, and went out of her way to help - first with paint, then... See more
I ordered goods via click and collect yesterday (7/9/24) to collect today. After being given an initial collection time of 10am at the Cromer store I was told I would receive notification of a more... See more
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Company details
- Home Improvement Store
- Bathroom Supply Store
- Do-it-Yourself Shop
- Furniture Store
- Garden Center
- Kitchen Furniture Store
About Homebase - Cromer
Written by the company
Homebase
Written by the company

- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Contact info
Holt Road, NR27 9JW, Cromer, Norfolk, United Kingdom
- 0345 640 7852
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Replied to 42% of negative reviews
Typically replies within 2 weeks
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Thank you great experience very helpful…
Thank you great experience very helpful staff
Sam was on checkout
Sam was on checkout. Pleasant amd helpful person.
Happy Shopping
As always Esther was there to mix my paint with her happy smile and great conversation. If there’s a reward for ‘Best Customer Representative’ it should definitely go to her! Thanks again Esther, you’re a star ⭐️
Helpful Service
The server Sam was super helpful and friendly, giving us the best possible service and advice about our purchases
Very friendly staff
Very friendly staff, very helpful. Made my visitca pleasure
The Homebase Kitchen
The Homebase kitchen designer Iain in Cromer was very helpful with an excellent design. The kitchen units and appliances were delivered when we wanted them and were fitted beautifully by the fitters recommended by Iain.
Well done Homebase.
Graham's Tannoy Services are sublime
Graham was a delight and very speedy with his service - his tannoy announcement was wonderful - I never knew I needed a bucket so much until he told me they were available at the checkout for just £1.75. Bargain. Thank you Graham!
Light fitting refund
I had purchased two light fittings and bulbs which I was no longer able to have fitted
Even though they were out of refund period Clare at Cromer Homebase was so accommodating, friendly and helpful she refunded the items.
Professional service all round
Thank you
Always a joy
Kevin was very helpful and went over and above to show me various items I was looking for and alternatives available and Claire on the till was so friendly and jolly - both a credit to the Cromer store
Incredibly helpful
Sam is always incredibly helpful, cheerful and smiley. A tremendous asset to your company who should, in my opinion, be your employee of the week, month, year, decade and century.
Kevin made my Day!
I popped into Homebase as I was thinking of buying a garden sofa set but wasn't sure if it would fit in my car. Then, as if by magic, Kevin appeared. 'No problem' he said 'Lets see what we can do' He put the box on a trolley took it out to my car and adjusted the seats.
He was so polite and genuinely please to be of help.
Sam on the till was helpful too.
The best customer service I have ever received.
Kevin mad my day. Top Man.
Collected 3 benches from Homebase…
Collected 3 benches from Homebase Cromer the team on the collections desk could not have been more helpful and friendly. They quickly got my order, delivered it pre loaded on a trolly in super quick time. Excellent service all round
Great service today in Cromer
Great service today in Cromer from Sam. Very helpful, nice and chatty, well presented and an excellent ambassador for Homebase
Quick and friendly service
Quick and friendly service. Got paint colour mixed. Chose a Farrow and Ball colour but mixed to Dulux. Perfect. Thanks!
First class service never fails to…
First class service never fails to deliver but best of the most helpful staff at the Cromer branch
staff extremley helpfull
Great service Clare and Esther!
couldn't find decking lights in store. Spoke to Clare and she was very helpful. She found them on website and she called Esther who went to find them. Excellent help from them both
Esther was brilliant
Esther was brilliant. Most helpful and efficient. We purchased what we wanted and were helped and supported in all our requirements and questions.
Cannot speak too highly of Esther.
You need to value her as a great asset to the business.
I asked for help over a tool l had…
I asked for help over a tool l had issues with, an assistant called John was extremely helpful, knowledgeable with an extremely patient way. He helped me completely. I heard after that another guy was extremely rude to staff because of Johns patience. I would like to point out that John was the sort of person l would want work beside me. He is a true champion for yourselves. You're also have an outstanding Manager in the Cromer branch. A tribute to yourselves. They went that extra mile.
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