Homebase, for once, had what I needed and was looking for and its loss from East Grinstead will cause me to have to travel 15 to 20 miles to get some products that were their regular lines not stocked... See more
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Easy to order, easy to collect, pleasantly greeted at the store. Shame my local Homebase @Crawley has now gone & a 20 minute journey each way followed, but apart from that slight inconvenience all g... See more
I have just found out that Homebase charged me £11 more to mix up 2.5 litres of their easy care matt emulsion because you don’t have Dulux Pearl Grey on the shelf, i.e. £38 instead of £27 if I had pic... See more
Company replied
would have been five but staff shortage seemed a problem, one member of staff only serving at the time dealing with a phone call with three people waiting to be served.
Company replied
Company details
- Home Improvement Store
- Bathroom Supply Store
- Do-it-Yourself Shop
- Furniture Store
- Garden Center
- Kitchen Furniture Store
About Homebase - East Grinstead
Written by the company
Homebase
Written by the company
- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Contact info
219-223 London Road, RH19 1HA, East Grinstead, West Sussex, United Kingdom
- 0345 640 7587
4.5
Excellent
47 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 3% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
Lovely garden furniture
Lovely garden furniture, looks great.
Arrived in good nick and on time.
July 4, 2024
Homebase - a sad loss from East Grinstead
Homebase, for once, had what I needed and was looking for and its loss from East Grinstead will cause me to have to travel 15 to 20 miles to get some products that were their regular lines not stocked by other retailers
June 15, 2024
East Grinstead store
The website is easy to use. The staff at Homebase in East Grinstead are all so helpful always. It is a disgrace that the store is closing.
June 3, 2024
Unprompted review
Carol called me this morning to say the…
Carol called me this morning to say the brushes had arrived in store but in a huge delivery. She called me again later to tell me that they had found them! Thanks. Carol, great customer service!
June 7, 2024
Unprompted review
Simple and straight forward.
Easy on line ordering and easy in store pick up and a very good price. Couldn’t be better.
June 3, 2024
Unprompted review
Came in the other day looking to buy a…
Came in the other day looking to buy a kitchen tap and I was served by Jack. Who helped me look and gave me tips on how to apply it at home. Was very helpful and his advice was very useful as I didn’t know how to do it
May 31, 2024
Unprompted review
Very helpful and friendly staff
Very helpful and friendly staff. Was able to get every thing I needed. Peter was great on the till. Very happy chappy. Such a shame the East grinstead store is closing
June 1, 2024
Unprompted review
Easy and quick process so don't close this store
Easy and quick process. Goods ready as promised.
Totally ridiculous to be closing this store.
May 27, 2024
Unprompted review
Effortless ordering and collection
May 25, 2024
Unprompted review
Helpful store
The item was ready and waiting for me when I got to the store and two men kindly carried it out for me and put it in my car.
May 14, 2024
Unprompted review
Prompt and friendly service
Prompt and friendly service.
Helped take heavy item to my car and load into it.
Excellent experience
May 11, 2024
Unprompted review
Click and collect so easy
Super easy to do Click and Collect. Also saves me wandering around looking for things, and buying things I don’t need 🤣
May 6, 2024
Unprompted review
Everything was made easy
Everything was made easy, easy to order, easy to collect. I would definitely recommend homebase. The bonus was 15% off Everything , great!!!
May 1, 2024
Unprompted review
Great service.
I came in to the East Grinstead store today and purchased a lovely chair. A gentleman helped me carry it downstairs, to the till, and then into my car. It was brilliant service from entrance to exit and will definitely be returning again. Thank you Lewis!
April 29, 2024
Unprompted review
Fantastic service with a smile
Fantastic service with a smile!
Peter served me this evening and as always when I see him, was friendly and unfailing polite.
I shall miss popping in to get my shopping when the store closes....such a shame.
April 26, 2024
Unprompted review
Open til late
Open til late, handy. Lamp as pictured so it fitted. What more can one ask.
April 25, 2024
Unprompted review
Easy to order
Easy to order, easy to collect, pleasantly greeted at the store.
Shame my local Homebase @Crawley has now gone & a 20 minute journey each way followed, but apart from that slight inconvenience all good & 20% discount for multi buy eased the pain👍
April 18, 2024
Unprompted review
Best price for the product i needed in…
Best price for the product i needed in the whole of Sussex/ Surrey..
Polite staff & order ready for collection with no queuing
Many Thanks will definitely use collection service again.
Very Happy 🙂😊
March 29, 2024
Unprompted review
Good price and in stock
Good price and in stock
Click and collect every time!
March 24, 2024
Unprompted review
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