Easy to order and quick to be ready to collect. Polite service in store and it was very busy. Knocked off one star as the ceramic pot I'd ordered had a couple of small chips in the rim. It was heavily... See more
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See what reviewers are saying
I ordered a B&D Powerfile online for collection at a store, and Homebase took my money. A little later they cancelled my order, so I had to re-order from a different store, further away from home. S... See more
Company replied
The store and staff are great… however I can’t understand how rude the customers that shop in Epsom are they manners are disgraceful. The staff try there best with who they have but it seems never goo... See more
I am happy with my recent experience. I bought a Country Living Kitchen from the Ewell store. I was assisted by Charlie who was knowledgeable, experienced and helpful. The whole process was straightf... See more
Company details
- Home Improvement Store
- Bathroom Supply Store
- Do-it-Yourself Shop
- Furniture Store
- Garden Center
- Kitchen Furniture Store
About Homebase - Ewell
Written by the company
Homebase
Written by the company

- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Contact info
23 Reigate Road, Ewell, KT17 1PE, Epsom, Surrey, United Kingdom
- 0345 640 7127
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 43% of negative reviews
Typically replies within 2 weeks
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The lady at customer service was super…
The lady at customer service was super helpful

Reply from Homebase - Ewell
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