Homebase - Felixstowe Reviews 

153
TrustScore 5 out of 5

4.8

Great Eastern Square, Station Approach, IP11 7DY Felixstowe, Suffolk, GB


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Rated 2 out of 5 stars

Fast collection time - good collection but WHY put a large sticker across the product when it could have been stuck to the large square label already attached . Had to buy lighter fluid to remove the... See more

Company replied

Rated 5 out of 5 stars

Shopping for battery lawnmower. Wanted additional batteries. Dave was most helpful in sourcing and checking they were correct. Also the lady at checkout at 1745 on Mon 11th Nov was very pleasant and h... See more

Rated 5 out of 5 stars

Delightfully browsed the Felixstowe store today and ended up buying a few Christmas bits with the assistant of a young lady around Christmas, she was very polite, patient and full of ideas to help in... See more

Rated 4 out of 5 stars

Although item I wanted was on display I could not find where it was stocked so as to make a purchase. To cut a long story short I co-opted Maya’s help which she gave willingly. She went over and abo... See more


Company details

  1. Home Improvement Store
  2. Bathroom Supply Store
  3. Do-it-Yourself Shop
  4. Furniture Store
  5. Garden Center
  6. Kitchen Furniture Store

Homebase

Written by the company

All your home needs
We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest

Contact info

  • Great Eastern Square, Station Approach, IP11 7DY, Felixstowe, Suffolk, United Kingdom

  • 0345 640 7650

4.8

Excellent

TrustScore 5 out of 5

153 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 46% of negative reviews

Typically replies within 2 weeks

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4.8

All reviews

(153)

749 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic service!

I couldn't find what I was looking for at Felixstowe Homebase and asked a member of staff for help. Stevie immediately stopped what he was doing to find what I needed, then as it was heavy, carried it to the till for me - and after paying, out to my car. Fantastic service!

October 18, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Very helpful and efficient with good discounts on products. Jordan collected a trolley and packed my car with the items, coupled with a friendly welcoming smile. Top service from Homebase

October 11, 2024
Unprompted review
Rated 5 out of 5 stars

All very good as usual

All very good as usual, good communication to tell me the order was received and then ready to pick up. When I arrived at the store it was ready on a trolley and was offered help to load it into the car.
Top quality service

September 20, 2024
Unprompted review
Rated 5 out of 5 stars

Went this morning for plants...

Went there this morning for some plants for my gardening business. Store has changed its hours opens at 9am, whereas 8.30am would be be better. So I can pick goods up for my customers that morning. Paul was very helpful want above and beyond to help.

September 20, 2024
Unprompted review
Rated 5 out of 5 stars

DIY help and advice

Stuart at the store was truly helpful. He understood my requirements. Helped me choose the right product for the task and other associated tools required. He showed few options and explained what uses they are for, when to use and how to use.

September 7, 2024
Unprompted review

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