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Homebase - Felixstowe Reviews 

153
•
TrustScore 5 out of 5

4.8

Home Improvement Store
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Location

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Great Eastern Square, Station Approach, IP11 7DY Felixstowe, Suffolk, GB

•
0345 640 7650

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Rated 2 out of 5 stars

Fast collection time - good collection but WHY put a large sticker across the product when it could have been stuck to the large square label already attached . Had to buy lighter fluid to remove the... See more

Company replied

Rated 5 out of 5 stars

Shopping for battery lawnmower. Wanted additional batteries. Dave was most helpful in sourcing and checking they were correct. Also the lady at checkout at 1745 on Mon 11th Nov was very pleasant and h... See more

Rated 5 out of 5 stars

Delightfully browsed the Felixstowe store today and ended up buying a few Christmas bits with the assistant of a young lady around Christmas, she was very polite, patient and full of ideas to help in... See more

Rated 4 out of 5 stars

Although item I wanted was on display I could not find where it was stocked so as to make a purchase. To cut a long story short I co-opted Maya’s help which she gave willingly. She went over and abo... See more

Company details

  1. Home Improvement Store
  2. Bathroom Supply Store
  3. Do-it-Yourself Shop
  4. Furniture Store
  5. Garden Center
  6. Kitchen Furniture Store

About Homebase - Felixstowe

Written by the company

Shop Sale Shop our Kitchen Range Shop Paint & decorating CONTACT US

Homebase

Written by the company

All your home needs
We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest

Contact info

  • Great Eastern Square, Station Approach, IP11 7DY, Felixstowe, Suffolk, United Kingdom

  • 0345 640 7650

4.8

Excellent

TrustScore 5 out of 5

153 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 47% of negative reviews

Typically replies within 2 weeks

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4.8

All reviews

(153)

752 reviews in the last 12 months

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Rated 5 out of 5 stars

Young Man With Exceptional Customer Service

Jordan helped me all around the store, giving me good, honest advice on everything I needed. He then proceeded to insist on carrying all of my items and wouldn’t let me hold anything. Waited with me at checkout and then carried it all to my car for me. What an outstanding young man. Give this guy a well deserved pay rise and / or promotion. Great customer service. Thanks Jordan. A*

September 7, 2024
Unprompted review
Rated 5 out of 5 stars

Well done homebase

I purchased a rattan sofa, 2 cushions and 2 lamp shades. The quality of all items is fantastic. They were all sale items except the lampshades. The rattan outdoor sofa is simply gorgeous. Delivery was effortless. 2 well mannered gents. Well done homebase, keep it up.

August 25, 2024
Rated 5 out of 5 stars

helpful staff

I needed help with aproject as always slightly unconventional! Rod at the felixstowe branch was more than happy to help me figure out how to rebuild and clad my steps, alongside keeping things light and cheerful I like how most of the staff are welcoming it makes me want to come back again! cheers Rod job done!!

August 25, 2024
Unprompted review
Rated 5 out of 5 stars

At pleasant experience at Homebase.

At Homebase in Felixstowe yesterday I was helped by a young man called Stevie, he was extremely helpful and if he needed more information he called another person for help, I did manage to get most of what I wanted but unfortunately the store does not stock the other part of the door lock that I needed, so a part successful.
I cannot fault the help I was given.

August 23, 2024
Unprompted review

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