Bought flooring. Store went into liquidation and wasn’t able to return the unused packets. But store is still open ten months later!!!
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See what reviewers are saying
Adam was fantastic, answering all questions and sending changes we were making very quickly. We changed our kitchen plan several times, which was no trouble for him, also following up with the new qu... See more
Adam in the Furniture/Units department helped us find the best match for what we wanted in Wardrobes, options and delivery and provided Autocad renders of the finished product. XPO delivered on time a... See more
I’m a regular customer to Homebase Hamilton and some of the staff and myself have got to recognise each other and remember each others names. They are all very helpful & knowledgeable whenever I’ve as... See more
Company details
- Home Improvement Store
- Bathroom Supply Store
- Do-it-Yourself Shop
- Furniture Store
- Garden Center
- Kitchen Furniture Store
About Homebase - Hamilton
Written by the company
Homebase
Written by the company

- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Contact info
Unit 10, Palace Grounds Rd, ML3 6AD, Hamilton, Strathclyde, United Kingdom
- 0345 640 7592
Asks customers to review
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Replied to 43% of negative reviews
Typically replies within 2 weeks
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Visited the Hamilton store today for a…
Visited the Hamilton store today for a rug i seen online. The size i needed wasnt on the shop floor although shown in stock instore online, but staff were only to happy to find one in the store room. Very helpful and a special thumbs up for Gaye who served us today.
Homebase hamilton
Went in looking for fire starter paper for my pizza oven, had a look in bbq section to no avail, asked a lovely gentleman named Tommy who directed me to the heater section at the back of store, I would of never thought to have looked there. Great product knowledge by Tommy and saved family pizza night. Thank you.
Excellent service
Excellent service. Very helpful staff. Would highly recommend. Fast collection.
Homebase Store at Hamilton
Visited Homebase at Hamilton to purchase a curtain pole and door stop. Found the doorstop in store. I was confused with the prices of curtain poles as there were several tickets on shelving saying some had 50%discount but there were no tickets on items to indicate which ones. Limited choice of extendable type. No staff around to ask. Decided not to purchase. Only one staff member on till points.

Reply from Homebase - Hamilton
Quick and straightforward collection
Quick and straightforward collection. Staff very friendly.
Quick and easy- that’s what is needed
Quick and easy- that’s what is needed! Very happy with the service.
Great service and value for money.
I was in the Hamilton Store yesterday and served at the checkout by Gaye. She was very helpful as my purchases - plants and bushes - were all quite bulky. I was delighted with the plants. She also told me about the stores special offers and I bought Garden Gloves and a black bucket. Very happy.
Always 5 star click and collect and…
Always 5 star click and collect and lady could not have been more helpful
Gaye on the till was very friendly and…
Gaye on the till was very friendly and helpful
Farrow and Ball estate emulsion
The Estate Emulsion is not wipeable as stated.
A few marks on the wall which did not wipe has now needed the full wall redone. Do not buy this paint if you need to be able to lightly wipe away marks. Thanks

Reply from Homebase - Hamilton
Went to Hamilton branch for sand
Went to Hamilton branch for sand. Lady called Gaye was excellent. She’s a credit to Homebase
Outstanding customer service …
Have visited the Hamilton store twice this week. Both time we were helped by a very helpful young man Darren. He gave us great advice on edging, once we had chosen what we wanted he loaded our trolley. We returned later in the week to purchase garden furniture again Darren was on hand to help load into car all done with a smile. It was refreshing to get such brilliant customer service. Thank you Darren what a star you are.
In addition I’d like to add every assistant we spoke to in store was very helpful and polite a credit too the store.
Ordered on line
Ordered on line, picked up within the hour, great value for money
Good Customer Service
Sale items I wanted were delivered to nearby store for collection. Staff helpful and quick at pickup. Good customer service.
Easy process
Easy process
2nd order took longer to confirm click and click collect but all ok
My experience was great a bit of…
My experience was great a bit of spiders in the bathtub displays at the checkout Gaye was friendly and chatty and funny overall great experience
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