Bought flooring. Store went into liquidation and wasn’t able to return the unused packets. But store is still open ten months later!!!
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See what reviewers are saying
Adam was fantastic, answering all questions and sending changes we were making very quickly. We changed our kitchen plan several times, which was no trouble for him, also following up with the new qu... See more
Adam in the Furniture/Units department helped us find the best match for what we wanted in Wardrobes, options and delivery and provided Autocad renders of the finished product. XPO delivered on time a... See more
I’m a regular customer to Homebase Hamilton and some of the staff and myself have got to recognise each other and remember each others names. They are all very helpful & knowledgeable whenever I’ve as... See more
Company details
- Home Improvement Store
- Bathroom Supply Store
- Do-it-Yourself Shop
- Furniture Store
- Garden Center
- Kitchen Furniture Store
About Homebase - Hamilton
Written by the company
Homebase
Written by the company
- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Contact info
Unit 10, Palace Grounds Rd, ML3 6AD, Hamilton, Strathclyde, United Kingdom
- 0345 640 7592
4.6
Excellent
255 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 43% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
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Check out lady was very nice and found…
Check out lady was very nice and found what I was looking for no problem
June 13, 2024
Friendly staff.
Store seems a little 'down at heel' but staff are very friendly. Smarter signage might help.
June 23, 2024
Unprompted review
Reply from Homebase - Hamilton
Hi Tim,
We’re sorry for any disappointment caused regarding the store appearance, we really appreciate your feedback. We pride ourselves on our customer service, so we're glad to hear that you had a good experience with our store team. We have shared your comments with the store management to review further.
Thanks,
Team Homebase
Fantastic help and service from Gaye.😀👍
June 23, 2024
Unprompted review
He helped me to change my mind on the…
He helped me to change my mind on the o e I was going to purchase. It turned out to be great as I was able to give it 2 coats and finish with gloss job done.
June 22, 2024
Unprompted review
My purchase at homebase hamilton
Gaye ,the lady who served me was a pleasure to talk to and took care of my purchase in a pleasant and competent manner
June 21, 2024
Unprompted review
Great service
Easy ordering,well informed of collection process,quick and easy collection.Would highly recommend.
June 18, 2024
Unprompted review
Bought a number of small items
Bought a number of small items, Homebase no longer supply bags?
June 15, 2024
Unprompted review
Reply from Homebase - Hamilton
Hi Malcom,
We are sorry to let you down on this occasion.
In line with government guidelines bags are available in store at a small charge.
Many Thanks
Team Homebase
Friendly
I regularly pop into the Hamilton Homebase branch and Gayle who works on the tills is a a standout member of staff. She is friendly and helpful.
June 15, 2024
Unprompted review
Easy to find what I was looking for on…
Easy to find what I was looking for on line and easy to place click and collect order
June 13, 2024
Unprompted review
The person who served was very helpful
The person who served was very helpful
The customer service was exemplary in comparison with the shop I had just left.
Gaye or Gayle her name was an absolute credit to the store .
June 1, 2024
Unprompted review
Easy to find what I wanted and…
Easy to find what I wanted and delivered on time. Great service
June 5, 2024
Gaye was polite and efficient as always.
June 8, 2024
Unprompted review
Lovely smiley lady …
Was served by Gaye today at Homebase Hamilton. She was very friendly and smiley. A lovely lady,
June 8, 2024
Unprompted review
I found everything I wanted (and a few…
I found everything I wanted (and a few extra plants), store is clean and well organised. I was served very quickly and the assistant was very pleasant and helpful
June 2, 2024
Unprompted review
Got what I was looking for.
June 2, 2024
Unprompted review
Quick and easy shopping with pleasant…
Quick and easy shopping with pleasant staff. Gaye on the till was witty and cheerful.
June 1, 2024
Unprompted review
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