Homebase - Hamilton Reviews 

255
TrustScore 4.5 out of 5

4.6

Unit 10, Palace Grounds Rd, ML3 6AD Hamilton, Strathclyde, GB


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See what reviewers are saying

Rated 1 out of 5 stars

Bought flooring. Store went into liquidation and wasn’t able to return the unused packets. But store is still open ten months later!!!

Rated 5 out of 5 stars

Adam was fantastic, answering all questions and sending changes we were making very quickly. We changed our kitchen plan several times, which was no trouble for him, also following up with the new qu... See more

Rated 5 out of 5 stars

Adam in the Furniture/Units department helped us find the best match for what we wanted in Wardrobes, options and delivery and provided Autocad renders of the finished product. XPO delivered on time a... See more

Rated 5 out of 5 stars

I’m a regular customer to Homebase Hamilton and some of the staff and myself have got to recognise each other and remember each others names. They are all very helpful & knowledgeable whenever I’ve as... See more


Company details

  1. Home Improvement Store
  2. Bathroom Supply Store
  3. Do-it-Yourself Shop
  4. Furniture Store
  5. Garden Center
  6. Kitchen Furniture Store

Homebase

Written by the company

All your home needs
We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest

Contact info

  • Unit 10, Palace Grounds Rd, ML3 6AD, Hamilton, Strathclyde, United Kingdom

  • 0345 640 7592

4.6

Excellent

TrustScore 4.5 out of 5

255 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 43% of negative reviews

Typically replies within 2 weeks

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4.6

All reviews

(255)

732 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Adam in the Furniture/Units department…

Adam in the Furniture/Units department helped us find the best match for what we wanted in Wardrobes, options and delivery and provided Autocad renders of the finished product. XPO delivered on time as agreed with tracker updates. The quality was as good as the Kitchen we purchased from the same supplier.

April 10, 2024
Unprompted review
Rated 5 out of 5 stars

Knowledgeable & VERY helpful

Nothing was a hassle to the full
team & particularly Adam . Patience , knowledge , & a big set of ears listening & acting upon changes that were made all made , this a great experience when I wasn’t looking forward to it at all .

February 24, 2024
Unprompted review
Rated 5 out of 5 stars

Gaye is absolutely fantastic

Gaye is absolutely fantastic. I prefer the selection and value of homebase but Gaye really makes the trip lovely. We always have our little dog with us and she always makes a fuss of him. She usually has treats for him and he was disappointed she didn't have them anymore so that's quite sad as its something she did that made her stand out. She also always chats about what plants you've got and what goes nice with them. She just feels like everyone's gran, total warm heart feels when you've been served by her. She's a total gem and you always leave feeling appreciated.

April 14, 2024
Unprompted review
Rated 5 out of 5 stars

Always pleased to comment on businesses…

Always pleased to comment on businesses that take an interest in customers opinions and experiences.
I am a regular shopper at Home Base Hamilton. The shop is well run, very clean and a good variety of products, and a word for a well maintained garden centre area, with not a dried up, or wilting plant in sight.
However, what makes it special for me is the lack of “musak’ played throughout the building .
As one who likes to read labels, and concentrate on what I’m buying, I find this policy the most helpful.
I often I have to leave shops etc, as the noise of some yesterday singer, performing a forgettable hit of no significance, at the top of their voice, is the most inappropriate intrusion when browsing.
Well done to Home Base Hamilton.
👏👏👏

April 13, 2024
Unprompted review
Rated 5 out of 5 stars

It was such a pleasure to be served…

It was such a pleasure to be served with a happy smiling face. Donna is a credit to Homebase as she helped not just myself but others before me in such a warm and helpful manner. First class.

April 10, 2024
Unprompted review
Rated 5 out of 5 stars

Michael was absolutely great help…

Michael was absolutely great help nothing was any trouble he went the extra mile I’m so grateful as I was struggling to get the right part. Also Donna at the cash counter was very good and explained that if my purchase was not suitable and I would get a refund. Wonderful staff!!!

April 9, 2024
Unprompted review

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