Bought flooring. Store went into liquidation and wasn’t able to return the unused packets. But store is still open ten months later!!!
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See what reviewers are saying
Adam was fantastic, answering all questions and sending changes we were making very quickly. We changed our kitchen plan several times, which was no trouble for him, also following up with the new qu... See more
Adam in the Furniture/Units department helped us find the best match for what we wanted in Wardrobes, options and delivery and provided Autocad renders of the finished product. XPO delivered on time a... See more
I’m a regular customer to Homebase Hamilton and some of the staff and myself have got to recognise each other and remember each others names. They are all very helpful & knowledgeable whenever I’ve as... See more
Company details
- Home Improvement Store
- Bathroom Supply Store
- Do-it-Yourself Shop
- Furniture Store
- Garden Center
- Kitchen Furniture Store
About Homebase - Hamilton
Written by the company
Homebase
Written by the company

- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Contact info
Unit 10, Palace Grounds Rd, ML3 6AD, Hamilton, Strathclyde, United Kingdom
- 0345 640 7592
Asks customers to review
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Replied to 43% of negative reviews
Typically replies within 2 weeks
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very friendly
Through cashdesk quickly with a very pleasant member of staff Gaye
Easy to order online and collect
Good price (with extra 15% off) and easy to order online. Click and collect in store very quick and efficient.
Excellent Service From ordering online service was great…
From ordering online service was great kept updated about progress of order and when it arrived in store for collection to staff at store for friendly prompt service.
Great deal on bedding plants and great…
Great deal on bedding plants and great service from Gaye
New B.B.Q
Easy to order click and collect from hamilton store friendly helpful staff
Fantastic products and staff are extremely helpful
I ordered online and collected in store. The staff in store were extremely friendly and helpful.
Speedy and easy click and collect…
Speedy and easy click and collect process.
Assistant, Gaye was very warm and friendly
Assistant very warm and friendly
Good service
Good service when looking at renewing kitchen.Adam was very understanding and patient with understanding my needs.
Excellent service from Hamilton branch…
Excellent service from Hamilton branch today. Lady at customer collections was very helpful. Thanks for going that wee bit extra to help a customer.
Adam in the Furniture/Units department…
Adam in the Furniture/Units department helped us find the best match for what we wanted in Wardrobes, options and delivery and provided Autocad renders of the finished product. XPO delivered on time as agreed with tracker updates. The quality was as good as the Kitchen we purchased from the same supplier.
Knowledgeable & VERY helpful
Nothing was a hassle to the full
team & particularly Adam . Patience , knowledge , & a big set of ears listening & acting upon changes that were made all made , this a great experience when I wasn’t looking forward to it at all .
Gaye is absolutely fantastic
Gaye is absolutely fantastic. I prefer the selection and value of homebase but Gaye really makes the trip lovely. We always have our little dog with us and she always makes a fuss of him. She usually has treats for him and he was disappointed she didn't have them anymore so that's quite sad as its something she did that made her stand out. She also always chats about what plants you've got and what goes nice with them. She just feels like everyone's gran, total warm heart feels when you've been served by her. She's a total gem and you always leave feeling appreciated.
Always pleased to comment on businesses…
Always pleased to comment on businesses that take an interest in customers opinions and experiences.
I am a regular shopper at Home Base Hamilton. The shop is well run, very clean and a good variety of products, and a word for a well maintained garden centre area, with not a dried up, or wilting plant in sight.
However, what makes it special for me is the lack of “musak’ played throughout the building .
As one who likes to read labels, and concentrate on what I’m buying, I find this policy the most helpful.
I often I have to leave shops etc, as the noise of some yesterday singer, performing a forgettable hit of no significance, at the top of their voice, is the most inappropriate intrusion when browsing.
Well done to Home Base Hamilton.
👏👏👏
Gaye that served me was really cheerful…
Gaye that served me was really cheerful and helpful
It was such a pleasure to be served…
It was such a pleasure to be served with a happy smiling face. Donna is a credit to Homebase as she helped not just myself but others before me in such a warm and helpful manner. First class.
Michael was absolutely great help…
Michael was absolutely great help nothing was any trouble he went the extra mile I’m so grateful as I was struggling to get the right part. Also Donna at the cash counter was very good and explained that if my purchase was not suitable and I would get a refund. Wonderful staff!!!
The experience from ordering online to…
The experience from ordering online to pickup was professional and easy to use.
Lady at pickup desk was excellent and helpful.
Went into today to get some bits from…
Went into today to get some bits from the garden and to hire a rug doctor. We were served by Gaye who was lovely and helpful. She was especially nice to our toddler.
All rug doctor hire sorted and explained.
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