Really helpful when what I needed wasn’t on display. Someone went to fetch it from the back. Also helpful pointing out a special offer that I happened to be interested in. Only removed one star becaus... See more
Location
Switch locationEddington Business Park, Eddington Way, CT6 5UJ Herne Bay, Kent, GB
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See what reviewers are saying
Took some time to find the click and collect order on the system but eventually found it in store - otherwise friendly and helpful staff member so its more of a system process issue I guess
Didn't have everything I needed but Linda was brilliant
Quick efficient and friendly
Company details
- Home Improvement Store
- Bathroom Supply Store
- Do-it-Yourself Shop
- Furniture Store
- Garden Center
- Kitchen Furniture Store
About Homebase - Herne Bay
Written by the company
Homebase
Written by the company
- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Contact info
Eddington Business Park, Eddington Way, CT6 5UJ, Herne Bay, Kent, United Kingdom
- 0345 640 7571
4.9
Excellent
334 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 47% of negative reviews
Typically replies within 2 weeks
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Linda at the Herne Bay store was very…
Linda at the Herne Bay store was very helpful.She was not able to answer my query for sure herself but found a colleague who could.
2Thank you
October 23, 2024
Unprompted review
Only purchased a couple of items but…
Only purchased a couple of items but Linda was polite and efficient.
October 23, 2024
Unprompted review
Linda gave good help on the phone and…
Linda gave good help on the phone and they kindly had the product at the till ready for me to collect.
October 23, 2024
Unprompted review
Found what I was looking for very…
Found what I was looking for very easily. Decent prices and friendly staff. Linda on the checkout was very helpful and friendly .
October 23, 2024
Unprompted review
Luke M was incredibly helpful and went…
Luke M was incredibly helpful and went out and found the storage cube I needed. Not only did he do that but he wheeled it out to my car and put it in there for me. Linda on the checkout was really helpful and very pleasant too. I find homebase Herne Bay have a really fantastic bank of staff. Many thanks!!
October 23, 2024
Unprompted review
Friendly service from Linda
We found the item we needed easily. The store was clean and tidy and pleasant to walk around. Linda at the checkout was very friendly and greeted us warmly.
October 23, 2024
Unprompted review
Cannot fault the help we received from…
Cannot fault the help we received from Carol today. Genuinely friendly and helpful
October 22, 2024
Unprompted review
Linda at Herne Bay was a treasure!
The christmas range was great at the Herne Bay store. Checkout with Linda was brilliant. She made a big fuss of my little girl and was very kind.
October 22, 2024
Unprompted review
lovely service from Linda
Thank you to Linda for excellent friendly service.
October 22, 2024
Unprompted review
Very friendly lady lyn served us…
Very friendly lady lyn served us cheerful
And very helpful 😊
October 22, 2024
Unprompted review
Linda was friendly and knowledgable
Linda was friendly and knowledgable, excellent customer service thank you!
October 22, 2024
Unprompted review
Helpful staff
Mandy was so helpful with the purchase of lightbulbs, she went out of her way to let me see them working as they were expensive and I would have to return them if they weren’t right. Mandy saved me a return journey and a good sale for Homebase.
Thanks Mandy
October 19, 2024
Unprompted review
We found exactly what we were looking…
We found exactly what we were looking for and Linda who served us at the checkout was friendly and chatty.
October 17, 2024
Unprompted review
Found what I needed
Found what I needed, lady at the till , was polite and jolly
October 17, 2024
Unprompted review
Very Helpful!
I found exactly what I wanted and the lady in the till was very helpful and friendly! Her name was Linda!
October 17, 2024
Unprompted review
Friendly and warm
The lady on the checkout, Linda, was her usual friendly and warm self. She smokes, welcomes customers as they enter, and wishes them well as they leave. Tge store was well lit, well stocked and looked good.
October 17, 2024
Unprompted review
Positive through all 3 colleagues interaction
Linda was very courteous and made sure I was able to carry what I had purchased. All interaction done with a smile on her face.
October 17, 2024
Unprompted review
Had all products we wanted particularly…
Had all products we wanted particularly the competitively priced B&D lawn raker.
Lovely lady on the checkout, Linda.
October 17, 2024
Unprompted review
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