Really helpful when what I needed wasn’t on display. Someone went to fetch it from the back. Also helpful pointing out a special offer that I happened to be interested in. Only removed one star becaus... See more
Location
Switch locationEddington Business Park, Eddington Way, CT6 5UJ Herne Bay, Kent, GB
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See what reviewers are saying
Took some time to find the click and collect order on the system but eventually found it in store - otherwise friendly and helpful staff member so its more of a system process issue I guess
Didn't have everything I needed but Linda was brilliant
Quick efficient and friendly
Company details
- Home Improvement Store
- Bathroom Supply Store
- Do-it-Yourself Shop
- Furniture Store
- Garden Center
- Kitchen Furniture Store
About Homebase - Herne Bay
Written by the company
Homebase
Written by the company
- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Contact info
Eddington Business Park, Eddington Way, CT6 5UJ, Herne Bay, Kent, United Kingdom
- 0345 640 7571
4.9
Excellent
334 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 47% of negative reviews
Typically replies within 2 weeks
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Helpful friendly staff
Linda was very helpful and chatty, good, friendly experience, much better than B&Q!
October 26, 2024
Unprompted review
Linda was helpful and friendly
Linda was helpful and friendly. Thank-you!
October 26, 2024
Unprompted review
Nice and happy greeting
Nice and happy greeting from the cashier which put a smile on my face :-).
Thank you Linda
October 26, 2024
Unprompted review
Linda was very friendly a a chatty to…
Linda was very friendly a a chatty to my daughter
October 26, 2024
Unprompted review
The lady at the tills (Linda) was…
The lady at the tills (Linda) was friendly and helpful
October 26, 2024
Unprompted review
Thank you to our very friendly and…
Thank you to our very friendly and helpful assistant at the till
October 26, 2024
Unprompted review
Linda served us today and she was…
Linda served us today and she was absolutely brilliant. ⭐️⭐️⭐️⭐️⭐️
October 26, 2024
Unprompted review
Lovely friendly staff particularly…
Lovely friendly staff particularly Linda who served me today.
October 26, 2024
Unprompted review
Linda was a very welcoming and kind…
Linda was a very welcoming and kind presence at the till. Asset to your team at the Herne Bay Homebase.
October 26, 2024
Unprompted review
Linda server me and was very helpful
Linda server me and was very helpful, she resolved my query and was polite and professional. Very happy,.thanks Linda.
October 26, 2024
Unprompted review
Been using this store for years!
Been using this Homebase for years and it never disappoints. Always got a great stock of paints and DIY hardware so no complaints from me. Staff are helpful and knowledgeable, and on this occasion I was served by Linda who was very friendly and highlighted an offer I hadn't seen. Thank you!
October 24, 2024
Unprompted review
Very helpful and friendly
I always find the staff at Herne Bay Homebase extremely helpful and friendly. Today I was served by Linda and Rachel helped with my purchase/exchange.
October 24, 2024
Unprompted review
Linda was amazing
The lovely lady behind the counter was very polite and helpful. She even let my 3 year old girl scan the items, which my daughter found amazing!
Thank you Linda
October 24, 2024
Unprompted review
Lovely Linda on the check out
Lovely Linda on the check out, was super helpful and cheerful. She had great product knowledge and nothing was too much trouble! A real asset to your company.
October 24, 2024
Unprompted review
Brilliant service
Brilliant service, couldn’t find what I needed and Linda took me to the right place. Lovely polite lady.
Thank you Linda!
October 24, 2024
Unprompted review
Friendly Staff member
The lady who was on the till was so friendly and helpful and asked if I managed to find everything I was looking for .
October 24, 2024
Unprompted review
Linda always stands out to me when I…
Linda always stands out to me when I walk into this store. Her excellent customer service skills to every customer. She is always happy, polite and extremely welcoming! Thanks Linda, look forward to seeing you again 😁
October 23, 2024
Unprompted review
Linda was so helpful
Linda was so helpful. So warm and welcoming. She is an asset to your company and I will look forward to seeing her again when I return
October 24, 2024
Unprompted review
Linda who served put a smile on my face thanks to Linda
Prices good that what wanted and the staff were very good
Linda who served me was very good
Put a smile on my face after a bad day
October 23, 2024
Unprompted review
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