Really helpful when what I needed wasn’t on display. Someone went to fetch it from the back. Also helpful pointing out a special offer that I happened to be interested in. Only removed one star becaus... See more
Location
Switch locationEddington Business Park, Eddington Way, CT6 5UJ Herne Bay, Kent, GB
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See what reviewers are saying
Took some time to find the click and collect order on the system but eventually found it in store - otherwise friendly and helpful staff member so its more of a system process issue I guess
Didn't have everything I needed but Linda was brilliant
Quick efficient and friendly
Company details
- Home Improvement Store
- Bathroom Supply Store
- Do-it-Yourself Shop
- Furniture Store
- Garden Center
- Kitchen Furniture Store
About Homebase - Herne Bay
Written by the company
Homebase
Written by the company
- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Contact info
Eddington Business Park, Eddington Way, CT6 5UJ, Herne Bay, Kent, United Kingdom
- 0345 640 7571
4.9
Excellent
334 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 47% of negative reviews
Typically replies within 2 weeks
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Linda customer service smiley and happy
October 12, 2024
Unprompted review
Lyn was exceptionally helpful and very…
Lyn was exceptionally helpful and very nice when serving me, she made sure I found what I was looking for, she’s a real credit to the store! I will definitely be returning, thank you!
October 12, 2024
Unprompted review
helpful helpful friendly staff
Linda was incredibly helpful as she always is. Makes it a lovely shopping experience
October 12, 2024
Unprompted review
Fantastic service
I was served by Linda today. Fantastic service. Very polite. I asked where a certain item was and she knew exactly where they were in store.
October 12, 2024
Unprompted review
Lovely happy lady who served me.
October 12, 2024
Unprompted review
I was served by Linda
I was served by Linda. Very friendly and helpful!
October 12, 2024
Unprompted review
Linda was a great helper on the…
Linda was a great helper on the counter. Excellent knowledge and friendly face. First class service.
October 12, 2024
Unprompted review
All great!
Had exactly what we were looking for and the service was fast and friendly.
October 12, 2024
Unprompted review
Linda was great
Linda was great! Made me aware if offers and checked I had everything I needed.. as always!
October 12, 2024
Unprompted review
The lady at the checkout was super…
The lady at the checkout was super friendly and lovely with my granddaughter, so nice to get such warm service!
October 8, 2024
Unprompted review
Nice display and very helpful staff
October 10, 2024
Unprompted review
Service with a smile
Linda is a very cheerful, friendly, and helpful member of staff.
October 10, 2024
Unprompted review
Friendly & Helpful staff
Linda was lovely when serving me at the till. Really kind & helpful which makes all of the difference when you’re shopping. There was an elderly lady in front of me and Linda took her time to help the lady & made sure all was ok.
October 10, 2024
Unprompted review
I have been a frequent customer with…
I have been a frequent customer with yourselves for many years. I always get a fantastic greeting and perfect customer service from Linda. She truly is a shining star in your herne bay branch
October 10, 2024
Unprompted review
Excellent service
Excellent service. Linda was very friendly and welcoming. Checked if we had everything we needed.
October 10, 2024
Unprompted review
Check out Linda excellent
Check out Linda excellent
She also helped earlier with information
Paint mixer also excellent
October 10, 2024
Unprompted review
Great service
Great service - staff had great knowledge about product. Served by Lynn who was very pleasant and efficient
October 9, 2024
Unprompted review
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