Really helpful when what I needed wasn’t on display. Someone went to fetch it from the back. Also helpful pointing out a special offer that I happened to be interested in. Only removed one star becaus... See more
Location
Switch locationEddington Business Park, Eddington Way, CT6 5UJ Herne Bay, Kent, GB
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See what reviewers are saying
Took some time to find the click and collect order on the system but eventually found it in store - otherwise friendly and helpful staff member so its more of a system process issue I guess
Didn't have everything I needed but Linda was brilliant
Quick efficient and friendly
Company details
- Home Improvement Store
- Bathroom Supply Store
- Do-it-Yourself Shop
- Furniture Store
- Garden Center
- Kitchen Furniture Store
About Homebase - Herne Bay
Written by the company
Homebase
Written by the company
- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Contact info
Eddington Business Park, Eddington Way, CT6 5UJ, Herne Bay, Kent, United Kingdom
- 0345 640 7571
4.9
Excellent
334 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 47% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
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had exactly what I needed,very helpful…
had exactly what I needed,very helpful lady on the shop floor,also a lovely pleasant lady on the checkout
October 8, 2024
Unprompted review
Excellent service
I was taken to the item I was looking for and given advice on the best product to choose. The staff member at the till was also helpful, friendly and efficient.
October 8, 2024
Unprompted review
The staff were very friendly and tbe…
The staff were very friendly and tbe staff member st the till/customer service is always friendly and knwlegsbke about the products
October 8, 2024
Unprompted review
Great customer service
Great customer service (Linda) and good range of decorating stuff in a local store
October 8, 2024
Unprompted review
Linda in Herne Bay was great
Linda in Herne Bay was great, very friendly and helpful!
October 8, 2024
Unprompted review
A lovely lady that served me
A lovely lady that served me. Very polite and Curtis
October 8, 2024
Unprompted review
Was served by Linda
Was served by Linda
Very pleasant member if staff
Very knowledgeable and helpful
Nice to have a smiley face
October 8, 2024
Unprompted review
We went in to buy some spring bulbs
We went in to buy some spring bulbs, served by Linda, excellent service.
October 3, 2024
Unprompted review
Linda has a bubbly personality, very polite and friendly.
Linda was very polite and helpful.
October 3, 2024
Unprompted review
Thank you Linda at Herne Bay Store
Popped in to get some paint.
Linda was absolutely lovely. A real pleasure to talk to. Did her absolute best to upsell me some products without being pushy, I did already have everything I need, but her customer service was amazing.
October 3, 2024
Unprompted review
Linda is always friendly and helpful :)
October 3, 2024
Unprompted review
Linda at Herne Bay depot was very welcoming and friendly
Linda at Herne Bay depot was very friendly, worth visiting just for her sunny disposition
October 3, 2024
Unprompted review
Linda was very helpful
Linda was very helpful, called for assistance at the paint counter as soon as she saw me waiting. Paint was mixed immediately and Linda offered advice on other things I might need.
Thank you Linda.
October 3, 2024
Unprompted review
Linda served me today and she was so…
Linda served me today and she was so lovely and helpful.
October 3, 2024
Unprompted review
Excellent service
Was able to purchase my item with no problems and received excellent service from Linda, who was very friendly
October 2, 2024
Unprompted review
I always find Homebase staff most…
I always find Homebase staff most helpful and easy to find items one is looking for
Today I found elderly lady on cash out most helpful
October 2, 2024
Unprompted review
Great service from Lyn and Bill
October 2, 2024
Unprompted review
Took some time to find the click and…
Took some time to find the click and collect order on the system but eventually found it in store - otherwise friendly and helpful staff member so its more of a system process issue I guess
October 2, 2024
Unprompted review
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