Homebase - Leeds Reviews 94

Great deal - delivery good -

Inferior merchandise. Cheap quality.

Very fast turnaround & service

My click and collect items were ready to go, stacked on a trolly, I only had no wheel them to the car & put them in the boot. Very convenient.

Served by a beautiful girl who was very helpful, what's not to like

Easy to order and very quick delivery

Level of customer service was lovely, pleasant and time & care taken with our order and purchase

The person at the customer service desk was extremely helpful and pleasant

No worries all ready for me

Easy to order and product was waiting on a trolley. Friendly Staff !

The products were great but had very little information about the delivery, I had to contact the delivery Co when my order did not arrive on specified day

Ashley, helpful lady a credit to the store

I came into Homebase this morning . I didn’t know how find what size washer I needed for my shower head I stopped a man in homebase t-shirt to ask for help . He was so polite and helpful . I found out his name Sean I felt I had to give feedback .
I would like to say thank you

I clicked and collected a tin of paint and drove 3 miles home. When I got home, the lid had come off the paint and 5l leaked all over the car. It appears the paint had been opened and put back on the shelf. It’s done extensive damage to my car.

Went to collect an order l made of a feather light shade on arrival lady on the collections till didn't acknowledge l was there another one of her colleagues asked for my order number which l gave he came back with a feather standing lamp l said this is not my order lady rudely replied yes it is cause l collected it with her very very rude manner l calmly shower her my order receipt which showed that was not my order they were giving me she soon realised l was right and only then corrected her manner but by then it's too late cause lm already irritated l came in nicely to collect my purchase not to receive that kind of treatment when l was having such a nice day ! Thanks !

Quickly picked and collected

The experience was smooth and the staff couldn’t do enough to help.

We visited the Leeds Moor Allerton store today for some paint. It was difficult to find a staff member willing to help us. We then found Ethan and asked him to show us what we needed. He went over all the types of paint, brands, how much we’d need and what colours he could match. He went above and beyond and IS A CREDIT to the business showing all the staff members top notch customer service!!! We were about to lose hope and go else where but he helped us and upsold us 2+ litres of paint we wouldn’t have otherwise bought. Lovely and polite young man.

Offered a choice of planter, agreed to hold until seen. Assistance with handling and loading.Pleasant and polite service throughout.