Homebase - Letterkenny Reviews 

28
TrustScore 4.5 out of 5

4.6

Neil T Blaney Road, F92 YV60 Letterkenny, Co. Donegal, GB


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Rated 5 out of 5 stars

Superb customer service from Patricia who went out of her way to sort out dining chairs and table set. Also double couch to 'match' for appartment kitchen/ living/ dining room. Cherry on the cake And... See more

Rated 5 out of 5 stars

Extremely good customer service. A staff member Andrew, went above and beyond to help and advise. Was very kind, gave great advice as overheard a conversation and directed us. Trimmed the little trees... See more

Rated 2 out of 5 stars

I live in Letterkenny, Donegal in Ireland. I'm very positive about my local store here in Letterkenny - good range of products and staff are always really helpful - but, unless I'm mistaken, y... See more

Company replied

Rated 5 out of 5 stars

Was in your Letterkenny store today and Bought a beautiful outdoor furniture set from Andrew who was a pleasure to deal with.He was very helpful and so friendly as was Rhiannon on the checkout..Both t... See more


Company details

  1. Home Improvement Store
  2. Bathroom Supply Store
  3. Do-it-Yourself Shop
  4. Furniture Store
  5. Garden Center
  6. Kitchen Furniture Store

About Homebase - Letterkenny

Written by the company

Homebase

Written by the company

All your home needs
We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest

Contact info

  • Neil T Blaney Road, F92 YV60, Letterkenny, Co. Donegal, United Kingdom

  • 07491 06308

4.6

Excellent

TrustScore 4.5 out of 5

28 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 47% of negative reviews

Typically replies within 2 weeks

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4.6

All reviews

(28)

756 reviews in the last 12 months

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Rated 5 out of 5 stars

Well today i was looking for paints and…

Well today i was looking for paints and screws in homebase and I was a bit lost in where to find them but the staff were very helpful to me especially the worker matthew who was a great help to me to find the materials I needed

March 31, 2024
Unprompted review
Rated 5 out of 5 stars

Very helpful staff

I went into Homebase today to buy some paint for my house and Donal, a very helpful member of staff helped me by mixing the paint and carrying it to the car. Overall a great store and very friendly staff.

March 23, 2024
Unprompted review
Rated 5 out of 5 stars

Great customer experience!

I went in not really knowing what I was after but I was helped straight away by Stephen. He was polite annd professional and got me sorted with all the paint and products I needed- even gave me some great advice on how to sort out a mould issue on one of my ceilings. I left happy with all the products I needed for my job! The whole experience was easy and I’ll definitely be back.

March 14, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent - above and beyond

I had seen a product instore ages ago, went back couldn't find it and nor could anyone else, but I mentioned it to another one of the members of staff, Patricia, and she said she would look and see if she could find it for me - took my number as I was leaving the store and said if she came across it would be in touch.
Long story short, I had forgotten all about it, but Patricia hadn't - a text out of the blue telling me that she had found the item (fallen down the back of shelving in the stock room) a price and to come in and see it before purchase, if I still wanted it.
Excellent service - every store should have a Patricia!

March 7, 2024
Unprompted review
Rated 5 out of 5 stars

Really Useful

Was looking for some storage boxes to get organised post Christmas. A member of staff called Stephen recommended the really useful boxes that were on offer and he helped carry them to my car. The boxes are so strong and robust compared to ones I have got previously.

January 12, 2024
Unprompted review
Rated 5 out of 5 stars

New Kitchen

Was looking for a new kitchen and a friend recommended Homebase based on the experience they had. We met James instore and he went through our options and even called out to our home to make sure measurements were accurate before we placed our order. Kitchen has just been finished and we are absolutely delighted.

January 2, 2024
Unprompted review

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