Homebase - Newark Reviews 

Found the staff very helpful and always eager to help with a smile

Quick ordering process online. Used click and collect and had the product ready for me an hour later. Someone even carried heavy item to my car for me. Highly recommend ⭐️⭐️⭐️⭐️⭐️

I wasn't able to personally collect my order but staff were happy to let my husband collect it.

The bags of compost were absolutely wet through, making them extremely heavy and the excess water pooled in my cat boot. Fortunately, I have a rubber car boot liner. Otherwise, the service was great.

Great experience from start to finish. Product was a good price, staff were helpful and informative with regards to delivery of a large item

Easy efficient and time saving. Excellent service.

Bought bathroom from Newark store. Rakh the designer was fantastic. Everything went smoothly. Quick, efficient and effective. Thank you

Placed the order and the items were waiting for me when I went to the store in Newark to pick them up. Service with a smile too!

Always get a smile on entry from the team. The lady on the till was very helpful on showing me where my click and collect was.
Great service as always 👏.

The system was easy to navigate and find the products I wanted and collected it the next day.
Went to the desk and I could see my order behind the counter ready and waiting. No issues at all.

Great service from Jo. Listened to what we wanted and designed the Kitchen exactly how we wanted. Anything we was unsure on she talked us through and helped advise on what she thought would work best for us. Nothing was too much hassle.

The girl on the desk was very friendly and helpful.

The attention given to our requests by the kitchen designer Rakh. He was always easy to contact or his colleague helped us. He was invariably courteous and kept us well informed about the progress of our new kitchen.

Excellent experience, price of item was good, employee even carried the heavy item to.my car sndvwpp ki jai

Staff were very helpful when I had a problem

Staff are always friendly and store is very organised and tidy

Great service thanks

Kind staff and very helpful when we needed help.

Was given the item in a box that had more sellotape than cardboard, with the box in such a condition I decided to open it before taking it home, luckily doing that I realised there were parts missing.
On returning to customer services was told as I had used click and collect they could not swop it so I had to purchase a new one and have a refund on the faulty one.
If I had just purchased it they could have just swooped the item, now I’ve got to wait 5 days for the refund.
When we got home and opened the new box it came apparent that the first lamp had been on display and repackaged poorly with a major part missing.
I having given it one star as the staff who dealt with us were very understanding but couldn’t do anything as that’s company policy.