Excellent communication. Driver knocked on my door on delivery rather than just leaving it. My only negative would have to be the cost of delivery and waiting for over a week to receive my parcel.
Company replied
Location
Switch locationUnit 2, Madford Retail Park, 1 Mansfield Road, Arnold, NG5 6AJ Nottingham, Nottinghamshire, GB
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See what reviewers are saying
On entering the store in Daybrook Nottingham, on Saturday 24th August, was trying to work out where to locate what I had come for. Immediately John approached me, knew exactly what I needed and took m... See more
Went to the Arnold branch today to change some wallpaper - typical of me I’d got the wrong receipt from a different branch! Working to deadline as decorator at home waiting to paste it up!! Daniel was... See more
Kirsty from the Doncaster branch of The Range was filling in at the Nottingham branch whilst we were shopping for our new kitchen, we were so impressed with her customer service and advice that we... See more
Company details
- Home Improvement Store
- Bathroom Supply Store
- Do-it-Yourself Shop
- Furniture Store
- Garden Center
- Kitchen Furniture Store
About Homebase - Nottingham
Written by the company
Homebase
Written by the company
- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Contact info
Unit 2, Madford Retail Park, 1 Mansfield Road, Arnold, NG5 6AJ, Nottingham, Nottinghamshire, United Kingdom
- 0345 640 7088
4.8
Excellent
340 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 42% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Prakash was very helpful and mixed up…
Prakash was very helpful and mixed up my paint as soon as I ask for help.
October 11, 2024
Unprompted review
Friendly helpful service as always
Friendly helpful service as always
October 4, 2024
Unprompted review
When shopping in store today I was…
When shopping in store today I was approached by one of your staff(Kash)who noticed I was struggling pushing heavy compost and other items.
He said he could help me by taking my trolley to the till and then he would pack my car.
Lovely man, thank you for your kindness.
October 4, 2024
Unprompted review
Quick and easy to do click and collect…
Quick and easy to do click and collect order
October 3, 2024
Unprompted review
Wrong item!
The wrong item was picked by staff, I asked to change it, it was the exact same item, but a different colour,(even though the original item was not what I had ordered,) I was asked to pay more (even though it was their fault) for the item, I said no and canceled my order, now waiting for the refund, shame really as they lost a sale, and you wonder why people do internet shopping.
October 2, 2024
Unprompted review
Reply from Homebase - Nottingham
Hi Darrin,
We’re sorry we haven’t been able to fulfil your order on this occasion. We appreciate you bringing your experience to our attention and will share it with the store to review further.
Thanks,
Team Homebase
Very helpful member of staff
Very helpful member of staff - Daniel
September 30, 2024
Unprompted review
Prakash did wonderful service
Prakash did wonderful service, very helpful
September 28, 2024
Unprompted review
Excellent service and great value for moneyI would like to say that the staff at…
I would like to say that the staff at this store are excellent. I have just started using this Homebase and Ben gave me brilliant advice on paint. In addition when I had a query the Manager sorted it, no quibbles.
I will be back...this is my " Go-to Homebase" now.
Thank you to all the team.
September 28, 2024
Unprompted review
Great service from prakash and andy on…
Great service from prakash and andy on power tools
September 28, 2024
Unprompted review
Absolutely lovely staff at Arnold
Absolutely lovely staff at Arnold. It’s the first time I’ve used the store. But the lady and man who served me were so helpful and kind. I had a large click and collect order. I’m registered disabled and they never let me lift a finger. I’m normally at BnQ but the customer service there is awful. Needless to say I won’t be using them anymore. The customer service was amazing at Homebase Arnold. I don’t know lady’s name who helped me but a massive asset to the company and store. I’ll definitely be using this store in future
September 26, 2024
Unprompted review
Easy collection
Order all ready loaded on trolley ready to go so very easy ; helpful staff too.
September 25, 2024
Unprompted review
Natalie was the ultimate professional.
Natalie was the ultimate professional offering advice when appropriate and explaining each process when required. Her design experience was invaluable and made decision making easier.
September 25, 2024
Unprompted review
Really lovely
Really lovely, helpful member of staff - Lennie - went above and beyond. Excellent service.
September 13, 2024
Unprompted review
Very good service prakash
September 21, 2024
Unprompted review
great price and reliable service
September 17, 2024
Prakash and Dan were very helpful today…
Prakash and Dan were very helpful today in the Arnold (Nottingham) branch!
September 17, 2024
Unprompted review
Helpful staff at Homebase Arnold
Helpful staff at Homebase Arnold, especially Prakash.
September 15, 2024
Unprompted review
Prakash was awesome today really looked…
Prakash was awesome today really looked after us on a great deal on some flooring , legend
September 15, 2024
Unprompted review
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