In the world we live in today it is so rare to receive outstanding customer service, the above and beyond kind of customer service. Brigitte Bishop is this type of individual. It's when unforseen thin... See more
Location
Switch locationSevenoaks Way Industrial Estate, Main Rd, BR5 3QD Orpington, Kent, GB
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See what reviewers are saying
Attended Orpington Homebase today as order of wallpaper was wrong. Dreading it as it can be stressful at customer care but Kelly who assisted us could not have been more professional, friendly & just... See more
Now I know Homebase is not the cheapest option around, but when needs must, went in for a pack of 13amp fuses as my plug has just blown at home and now when looking to do my accounts I realised I have... See more
Company replied
Kerry Anne at the customer service desk was extremely helpful when I placed an order for paint today, even though she had to also deal with voices in her headset - so patient and friendly! Homebase... See more
Company details
- Home Improvement Store
- Bathroom Supply Store
- Do-it-Yourself Shop
- Furniture Store
- Garden Center
- Kitchen Furniture Store
About Homebase - Orpington
Written by the company
Homebase
Written by the company
- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Contact info
Sevenoaks Way Industrial Estate, Main Rd, BR5 3QD, Orpington, Kent, United Kingdom
- 0345 640 7065
4.6
Excellent
150 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 47% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very quick and efficient service
Very quick and efficient service - friendly and helpful staff
December 2, 2023
Reply from Homebase - Orpington
Hi Rosemary,
Thanks for the great feedback, we hope to see you shopping with us again soon!
Team Homebase
Easy and quick
Really smooth and easy process from ordering online to next morning collection.
December 5, 2023
Reply from Homebase - Orpington
Hi Carrie,
Thanks for the great feedback, we hope to see you shopping with us again soon!
Team Homebase
Convenient service click and collect
Convenient service click and collect, waited next day for delivery from another store.
December 8, 2023
Unprompted review
Reply from Homebase - Orpington
Hi NClayton,
Thanks for the great feedback, we hope to see you shopping with us again soon!
Team Homebase
Couldn't get what I needed but...
Couldn't get what I needed but plenty of options to resolve my problem
December 1, 2023
great service
Easy to order. notified when the order was ready and easy to pick up. Great service and I will be using it again
December 1, 2023
Reply from Homebase - Orpington
Hi Gareth,
Thanks for the great feedback, we hope to see you shopping with us again soon 
Team Homebase
We ordered a Christmas tree online
We ordered a Christmas tree online. Easy process and tree was available to collect within 2 hours. Beautiful Nordman Fir (7ft ) . Very happy with service
November 29, 2023
Reply from Homebase - Orpington
Hi Sally,
Thanks for the great feedback, we hope to see you shopping with us again soon!
Team Homebase
Reply from Homebase - Orpington
Hi customer,
Thanks for the great feedback, we hope to see you shopping with us again soon!
Team Homebase
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