We have recently collected out order Your click and collect order 625876382 is now ready for collection at Portishead. Pop in before 13 NOV, don't forget your ID. See you soo. As we have started on t... See more
Location
Switch locationWyndham Retail Park, Wyndham Way, Portishead, BS20 8LR Bristol, GB
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See what reviewers are saying
Kitchen planning has been a satisfying experience. Alex has been patient and caring. She is extremely efficient and knowledgeable. She is always available by phone. The seating area for the comp... See more
The Karcher K 5 Classic pressure washer is an excellent product, easily removing years of algae on our paving slabs using either the included Dirt Blaster lance or the T-racer that I already had. The... See more
Although there were a couple of people in front of me the service was quick. I had an apology for being kept waiting that sounded genuine. My order was located quickly and given to me with a smile
Company details
- Home Improvement Store
- Bathroom Supply Store
- Do-it-Yourself Shop
- Furniture Store
- Garden Center
- Kitchen Furniture Store
About Homebase - Portishead
Written by the company
Homebase
Written by the company
- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Contact info
Wyndham Retail Park, Wyndham Way, Portishead, BS20 8LR, Bristol, United Kingdom
- 0345 640 7815
4.6
Excellent
99 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 47% of negative reviews
Typically replies within 2 weeks
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Quick and efficient process
Quick and efficient process. Friendly staff. Got the product in stock.
May 6, 2024
Unprompted review
Reply from Homebase - Portishead
Hello Elizabeth thank you for taking time to leave feedback :)
Prompt and efficient
The item we ordered was set aside as stated in advisory message and was quickly retrieved making our visit very quick and pleasurable.
May 1, 2024
Unprompted review
Reply from Homebase - Portishead
Hi Susan, thank you for taking time to leave feedback :)
Reply from Homebase - Portishead
Hello, thank you for taking the time to leave feedback :)
Friendly and helpful lady on customer…
Friendly and helpful lady on customer service who was trying to deal with a customer on the phone whilst I waited. Professional service to us both.
April 22, 2024
Unprompted review
Reply from Homebase - Portishead
Hello, Thank you for taking the time to reply :)
Very quick & efficient experience
March 29, 2024
Reply from Homebase - Portishead
Hello, thank you for taking the time to leave feedback :)
Excellent product and service
Product was as described, easy to assemble, delivery to store was really convenient, I was kept updated on the order progress and my chair arrived in great condition on the date stated.
March 27, 2024
Reply from Homebase - Portishead
Hello, thank you for taking the time to leave feedback :)
I ordered 2 paint stripper bottles and…
I ordered 2 paint stripper bottles and only received 1 the invoice says 2 but that was not the case I even paid postage £6 , I did not know how to complain
March 19, 2024
Reply from Homebase - Portishead
Hi Susan,
We’re sorry to hear your order didn’t arrive. We’d like to see how we can resolve this for you, so please fill in your details at the following link (https://help.homebase.co.uk/hc/en-gb/requests/new?&referrerPageUrl=https://help.homebase.co.uk/hc/en-gb)and we’ll get back to you as quickly as possible.
Thanks,
Team Homebase
Reply from Homebase - Portishead
Hello Luci, thank you for taking the time to leave feedback :)
Easy and quick click and collect
Easy and quick click and collect! Loved that the panels I collected were buy one get one half price, making them super affordable.
February 22, 2024
Unprompted review
Reply from Homebase - Portishead
Hi Victoria, great to hear and thank you for taking the time to leave feedback :)
Very friendly staff ,made the order…
Very friendly staff ,made the order online and collected from store very easy to do with no waiting or fuss
February 28, 2024
Unprompted review
Reply from Homebase - Portishead
Hi David, that's great to hear and thank you for taking the time to leave feedback on your experience :)
Order was ready
Order was ready, staff were polite and helpful, product was as described on the website
February 26, 2024
Unprompted review
Reply from Homebase - Portishead
Hi Pierre, this is great to hear. Thank you for taking the time to leave us feedback :)
Reply from Homebase - Portishead
Hi Lynn, Really glad you like the new lamp, thank you for taking the time to leave us feedback :)
Reply from Homebase - Portishead
Good Morning Mr Jarvis, this is great to hear and thank you for taking the time to leave feedback :)
Easy to order online and ready and…
Easy to order online and ready and waiting the following day. Good service.
February 23, 2024
Unprompted review
Reply from Homebase - Portishead
Good Morning John, we are glad you found the experience straightforward. Thank you for taking the time to leave feedback :)
Fast and efficient delivery.
Next day delivery,prompt and informative.
Quality of product was excellent will definitely use again.
January 31, 2024
Reply from Homebase - Portishead
Hello Abbie,
That's great to hear and thank you for taking the time to leave feedback :)
Superb experience
I recently purchased a fitted kitchen and found the whole service fabulous from the teams calm to plan my kitchen to the face to face meeting we had in store where we were able to look at all the things we had chosen . Alexandra went above and beyond and made the whole experience stress free
February 1, 2024
Unprompted review
Reply from Homebase - Portishead
Hello Mandie,
Thank you for taking the time to provide feedback on your experience with us. We will make sure to pass your comments to Alex :)
Quick and efficient and items in stock
February 5, 2024
Unprompted review
Reply from Homebase - Portishead
Hello Steve,
Thank you for taking the time to leave feedback :)
Excellent friendly service and prompt…
Excellent friendly service and prompt delivery
January 21, 2024
Unprompted review
Reply from Homebase - Portishead
Hello Katy, Thank you for the feedback :)
Picked up items one wasted journey brokenhave…
Picked up items one broken should have been checked before I arrived asked if I could have display shade as I needed 3 shades and the answer was no we can’t sale display items .. I ended up leaving empty handed waiting for my refund now so I can buy items elsewhere… a waste of a journey not happy
January 15, 2024
Unprompted review
Reply from Homebase - Portishead
Hello Jenny,
Thank you for taking the time to leave a review, we're sorry that you were disappointed on this occasion. We try to keep our online stock as accurate as possible but there can be small variances.
Kind Regards
Team Homebase
Reply from Homebase - Portishead
Hello, thank you for taking the time to leave feedback :)
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