Homebase - Rayleigh Weir Reviews 

349
TrustScore 4.5 out of 5

4.7

23-25 Stadium Way, Benfleet, SS7 3NT Rayleigh, Essex, GB


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Rated 1 out of 5 stars

Rayleigh store - queue at least 10 customers deep and only one checkout open. Other members of staff visible on the shop floor yet no attempt to proactively support the one lady trying to run a checko... See more

Company replied

Rated 5 out of 5 stars

Sam in Kitchens at Rayleigh Homebase went above and beyond to help us and nothing was too much trouble. She spent hours planning our kitchen last year which sadly didn't happen, then did it all agai... See more

Rated 5 out of 5 stars

Ian Samuels was helpful and kind during our first experience of designing and buying bits for our new home. He asked important questions which helped us to understand and plan what we wanted practical... See more

Rated 5 out of 5 stars

Bought paint samples and two new cushions. Jessica very helpful at the tills and about making sure if we needed to return anything just keep hold of the receipt and there’s no problem at all. Sometime... See more


Company details

  1. Home Improvement Store
  2. Bathroom Supply Store
  3. Do-it-Yourself Shop
  4. Furniture Store
  5. Garden Center
  6. Kitchen Furniture Store

About Homebase - Rayleigh Weir

Written by the company

Homebase

Written by the company

All your home needs
We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest

Contact info

  • 23-25 Stadium Way, Benfleet, SS7 3NT, Rayleigh, Essex, United Kingdom

  • 0345 640 7033

4.7

Excellent

TrustScore 4.5 out of 5

349 reviews

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This company invites their customers to review, whether positive or negative

Replied to 47% of negative reviews

Typically replies within 2 weeks

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4.7

All reviews

(349)

764 reviews in the last 12 months

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Rated 5 out of 5 stars

Angie was great

Angie was great, wonderful smile when you arrived at check out. I hadn’t taken a basket so was carrying a precarious load, immediately she saw me she asked if I would like a trolley and went and got it for me, and her bright friendly manner made such a difference to my shopping experience. A wonderful member of your team

July 22, 2024
Unprompted review
Rated 5 out of 5 stars

Great happy friendly staff

Helpful, friendly and accommodating. Gavin H was a great help and I wouldn't have been able to arrange the purchase without him!

July 20, 2024
Unprompted review
Rated 5 out of 5 stars

Great service

We went in store to find a new bathroom tap, we saw one we liked but however there wasn’t anyone around to order it with as you are supposed to tell someone who then puts it behind the till for you so we took a note of the product number and went to the customer order desk. There we were served by Angie who was very helpful and friendly, she went out of her way to find it in their warehouse and came back with it for us, very happy with the service we received today.

July 18, 2024
Unprompted review
Rated 5 out of 5 stars

Great design and great designer!

Our Kitchen Designer, Nechelle Walker, was so helpful, listened to our requirements and went out of her way to find us the kitchen and appliances that we needed.
The design was great and she accommodated each change and new idea with patience and added suggestions to help us get the kitchen that we wanted.

July 11, 2024
Unprompted review
Rated 5 out of 5 stars

Thank you Gavin D

Popped in to buy paint and was promptly served by Gavin who mixed me a new can. Very nice chap, knowledgeable and polite. Thank you.

July 10, 2024
Unprompted review
Rated 5 out of 5 stars

Visit to Homebase Raleigh Weir…

I visited the Homebase Raleigh Weir store yesterday looking for a retro lampshade and found just what I was looking for, plus a few other items. The assistant who served me (Kimbo) was very personable and helpful, especially when she mentioned that the store had matching cushions to the shade. Needless to say another few items were bought, and at sale prices: another bonus! Kimbo fetched a trolley and loaded all my purchases for me! Rarely do you have such great customer service that I felt i had to record a very positive trip to this store.

July 9, 2024
Unprompted review

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